QUOTE(Erehwon @ Jan 27 2016, 02:36 PM)
Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative
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Jan 27 2016, 02:52 PM
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3,032 posts Joined: Dec 2011 |
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Jan 28 2016, 11:57 AM
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Junior Member
23 posts Joined: Nov 2014 |
Currently I have been subscribed UNIFI 30mpbs, I found the stock router can't support well and the signal is very weak. Is it RT-14uhp will help me get better routing service?Please advise me..
p/s : I am double-storey houses. |
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Jan 28 2016, 06:20 PM
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Junior Member
12 posts Joined: Sep 2012 |
Any news on when will the AC5300 started selling in Malaysia?? 😍
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Jan 28 2016, 10:03 PM
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Newbie
17 posts Joined: Jun 2012 |
If I buy RT-N18U, can it supports up to 12 persons? Assume that each person has a laptop and smartphone connected to wifi and summing up 12*2 = 24 connections.
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Jan 29 2016, 01:00 AM
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Senior Member
3,848 posts Joined: Dec 2009 From: Ampang |
Updated to the latest firmware for my N12HP, factory reset done but still having disconnection issues
This post has been edited by Boy96: Jan 29 2016, 02:18 AM |
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Jan 29 2016, 09:25 AM
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Senior Member
2,319 posts Joined: Mar 2010 |
QUOTE(KevinS @ Jan 28 2016, 06:20 PM) Hi KevinS,It is estimated around Feb 2016, do follow our FB for more updates. https://www.facebook.com/asusmalaysia Thank you |
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Jan 29 2016, 09:27 AM
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Senior Member
2,319 posts Joined: Mar 2010 |
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Jan 29 2016, 09:29 AM
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Senior Member
2,319 posts Joined: Mar 2010 |
QUOTE(Boy96 @ Jan 29 2016, 01:00 AM) Updated to the latest firmware for my N12HP, factory reset done but still having disconnection issues Hi Boy96,May I ask, is all your wireless device already having the same problem? And your disconnection is WiFi disconnection and not the Internet connection right? Thank you |
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Jan 29 2016, 11:18 AM
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Senior Member
3,848 posts Joined: Dec 2009 From: Ampang |
QUOTE(ASUSmy @ Jan 29 2016, 09:29 AM) Hi Boy96, Yes, 1 laptop 1 desktop, 2 android smartphones all having similar issues, the wifi would simply disconnect at random time and would reconnect by itself few minutes later, and then wifi connection would drop againMay I ask, is all your wireless device already having the same problem? And your disconnection is WiFi disconnection and not the Internet connection right? Thank you |
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Jan 29 2016, 12:10 PM
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Senior Member
2,319 posts Joined: Mar 2010 |
QUOTE(Boy96 @ Jan 29 2016, 11:18 AM) Yes, 1 laptop 1 desktop, 2 android smartphones all having similar issues, the wifi would simply disconnect at random time and would reconnect by itself few minutes later, and then wifi connection would drop again Hi Boy96,Do send the device to the place you bought for warranty claim. Thank you |
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Jan 29 2016, 12:20 PM
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Senior Member
7,118 posts Joined: Oct 2011 From: Wakanda |
QUOTE(ASUSmy @ Jan 29 2016, 12:10 PM) Apologies if this question has been asked and answered before. However, I've been following this thread for months and do not recall an answer. How much would it hurt for ASUS to setup one or more locations or even use the preexisting service locations as receiver points for router warranty claims? Any particular reason that ASUS Malaysia simply refuses to directly deal with it? Perhaps keep a serial database like Samsung Malaysia, etc, for devices officially sold to the Malaysian market. I ask cuz sometimes, it's easier, cheaper & much less hassle to do the necessary research & purchase online than to walk into a physical store. While you do a fine job responding here on lowyat, providing proper warranty service to consumers will only increase our satisfaction & trust to purchase the products. |
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Jan 29 2016, 05:16 PM
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Junior Member
324 posts Joined: Jan 2006 |
QUOTE(voncrane @ Jan 29 2016, 12:20 PM) Apologies if this question has been asked and answered before. However, I've been following this thread for months and do not recall an answer. How much would it hurt for ASUS to setup one or more locations or even use the preexisting service locations as receiver points for router warranty claims? Any particular reason that ASUS Malaysia simply refuses to directly deal with it? Perhaps keep a serial database like Samsung Malaysia, etc, for devices officially sold to the Malaysian market. I ask cuz sometimes, it's easier, cheaper & much less hassle to do the necessary research & purchase online than to walk into a physical store. While you do a fine job responding here on lowyat, providing proper warranty service to consumers will only increase our satisfaction & trust to purchase the products. I totally agree with this motion. Since ASUS is gaining the sales and support from Malaysian for their products, having a physical location for warranty and inspection is a great move for both ASUS and us as your customers. Very looking forward to the development of this suggestion. |
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Jan 29 2016, 05:49 PM
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Senior Member
2,319 posts Joined: Mar 2010 |
QUOTE(voncrane @ Jan 29 2016, 12:20 PM) Apologies if this question has been asked and answered before. However, I've been following this thread for months and do not recall an answer. How much would it hurt for ASUS to setup one or more locations or even use the preexisting service locations as receiver points for router warranty claims? Any particular reason that ASUS Malaysia simply refuses to directly deal with it? Perhaps keep a serial database like Samsung Malaysia, etc, for devices officially sold to the Malaysian market. I ask cuz sometimes, it's easier, cheaper & much less hassle to do the necessary research & purchase online than to walk into a physical store. While you do a fine job responding here on lowyat, providing proper warranty service to consumers will only increase our satisfaction & trust to purchase the products. QUOTE(rjflyguy @ Jan 29 2016, 05:16 PM) I totally agree with this motion. Since ASUS is gaining the sales and support from Malaysian for their products, having a physical location for warranty and inspection is a great move for both ASUS and us as your customers. Very looking forward to the development of this suggestion. Hi rjflyguy, voncrane,Thank you for your feedback, we do notice some of the end user concern. We are currently looking into this direction too, and hopefully we are able to implement it ASAP. Thank you |
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Jan 29 2016, 05:52 PM
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Junior Member
385 posts Joined: Apr 2013 |
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Jan 29 2016, 05:54 PM
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Senior Member
2,319 posts Joined: Mar 2010 |
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Jan 29 2016, 05:59 PM
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Junior Member
385 posts Joined: Apr 2013 |
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Jan 29 2016, 06:13 PM
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Senior Member
2,319 posts Joined: Mar 2010 |
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Jan 29 2016, 06:44 PM
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Senior Member
7,118 posts Joined: Oct 2011 From: Wakanda |
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Jan 29 2016, 09:46 PM
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Senior Member
715 posts Joined: Jan 2008 |
QUOTE(erik8lyt @ Jan 27 2016, 11:12 AM) I read on web that says disable NAT acceleration when using traditional QOS. Disable or enable NAT acceleration when using bandwidth limiter? Hi Asus, please answer my questions. Thanks.Yes I have do a factory reset after the latest firmware update at that time. After I disable wireless radio, the mark seems not show up anymore. If show up next time, is it just ignore it? |
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Jan 30 2016, 03:26 AM
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Senior Member
826 posts Joined: Jan 2003 |
Hi Asus,
I notice my RT-N16 nowadays always reset on its own after few days. I need to reset and reconfigure everything. Does this has something to do with the capacitor issue? I really tired of resetting the thing again.. |
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