Welcome Guest ( Log In | Register )

Forum Announcement

Please keep your account's email current. http://lowy.at/chgEmail

139 Pages  1 2 3 > » Bottom

Outline · [ Standard ] · Linear+

> ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative (Home Networking)

views
     
TSASUSmy
post Jan 2 2013, 11:29 AM, updated 6d ago

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
ASUS Networking User and Technical Support by ASUS Malaysia
Greetings to our dear Lowyat.NET Networking User Group. As we are usher in Year 2013, ASUS Malaysia is glad to officially announce the immediate forum support thread for ASUS Networking Products. In order to provide the best support, we have position one dedicated staff to monitor as well as provide support to all existing/new ASUS Networking customer. ASUS Malaysia striving for the best. Cheers.

==========================================================================================

ASUS Networking Hightlights

user posted image


user posted image


user posted image


TUF Gaming AX5400

user posted image








ASUS AiMesh

user posted image




ASUS ZenWiFi


user posted image




ASUS routers are designed to give you the best possible WiFi coverage, and in most cases a single ASUS router will deliver smooth, reliable WiFi to every part of your home. But WiFi coverage can be affected by many factors: room layout, construction materials, and even furnishings! If your home has dead spots or unreliable signals, ASUS AiMesh is the answer! AiMesh is an innovative new router feature that connects multiple ASUS routers to create a whole-home WiFi network. It’s a powerful and flexible way to solve your WiFi problems that also makes the most of your existing hardware: you can mix different ASUS router models, so when you upgrade there’s no need to throw away your old router — you can use it to expand your AiMesh network! AiMesh gives you time-saving central control over all the routers, and seamless roaming capability means you never need to switch networks. AiMesh is WiFi you can rely on — for all your devices, all the time!


user posted image




Makes Your Connected Life Easier! - ASUS Router App



Need extra protection? - ASUS Routers with AiProtection



How to stay safe on free WiFi! - Instant-Guard




Reviews
ASUS ZenWiFi AX XD6 @ Blacktubi
ASUS ZenWiFi AX XT8 @ Jayceooi, KLseet
ASUS RT-AX55 @ Jayceooi, KLseet
ASUS ZenWiFi AX Mini XD4 @ Jayceooi
ASUS RT-AX86U @ pokde.net, KLseet
ASUS RT-AX82U @ pokde.net, Blacktubi
ASUS ROG Rapture GT-AC2900 @ Jayceooi , KCHUP
ASUS RT-AC5300 @ Blacktubi
ASUS ROG Rapture GT-AC5300 @ KLseet
ASUS RT-AC88U @ KLseet
ASUS RT-AC68U @ pokde.net



Links
ASUS Malaysia @ Facebook
ASUS Republic of Gamers Malaysia @ Facebook

BUY NOW!


This post has been edited by ASUSmy: Sep 8 2021, 01:40 PM
TSASUSmy
post Jan 2 2013, 11:30 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
Current networking devices that are selling in Malaysia market now.
(8-Sep-2021)

GT-AX11000
RT-AX88U
RT-AX92U 2PK
RT-AX92U
RT-AX86U
RT-AX86S
RT-AX82U
TUF-AX5400
TUF-AX3000
RT-AX3000
RT-AX56U
RT-AX55
RT-AX53U
GT-AC5300
RT-AC88U
GT-AC2900
RT-AC86U
RT-AC86U 2PK
Blue Cave
RT-AC68U
RT-AC59U v2
RT-N12+
4G-N12
DSL-N16
BRT-AC828
ZenWiFi XT8 (2PK)
ZenWiFi XT8 (1PK)
ZenWiFi XD6 (2PK)
ZenWiFi Mini AX XD4 (1PK)
ZenWiFi Mini AX XD4 (2PK)
ZenWiFi Mini AX XD4 (3PK)
ZenWiFi CT8 (2PK)
ZenWiFi CT8 (1PK)
RP-AC55
XG-U2008
PCE-AX58BT
PCE-AX3000
PCE-AC58BT
XG-C100C
USB-AC68
USB-AC53 NANO

For more information, please visit the link below.
https://www.asus.com/my/Networking-IoT-Serv...S-WiFi-Routers/

How to Update Firmware?


Short video for setting up UNIFI and Maxis Broadband
UNIFI
https://www.youtube.com/watch?v=ESAPAJqWxH4
Version 2
https://www.youtube.com/watch?v=LRKw0LQN78s

Maxis Broadband
https://www.youtube.com/watch?v=iBRbk1FSFj0

Distributor Information

Advancenet Technology Sdn Bhd
145, Jalan Kenari 23A, Bandar Puchong Jaya, 47100, Puchong, Selangor, 47100
Tel: 03-8070 3633
Website: http://www.advancenet.com.my/

Networking Service Center

ADVANCENET KL
145,JALAN KENARI 23A, BANDAR PUCHONG JAYA, PUCHONG, 47100, SELANGOR DARUL EHSAN

ADVANCENET PENANG
NO. 105-08-02 (8TH FLOOR), HEXAGON TECH PARK, JALAN GURDWARA, 10300, PENANG

ADVANCENET MELAKA
G-10, JALAN PM5, PLAZA MAHKOTA, 75000 MELAKA

ADVANCENET JB
NO56, JALAN MOLEK 1/28, TAMAN MOLEK, 81100 JOHOR BAHRU

ADVANCENET KCH
31, GROUND FLOOR, S/L 5, BLK 10, HOCK KUI COMMERCIAL CENTRE PHASE 3, JLN TUN AHMAD ZAIDI ADCURE, 93150 KUCHING

ADVANCENET KK
Unit F-G-21, Ground Floor, Block F, Lorong Inanam Kapital 5, Inanam Kapital, Jalan Nouton, Inanam

Service Center
https://www.asus.com/my/support/Service-Center/Malaysia#

*


This post has been edited by ASUSmy: Sep 8 2021, 01:51 PM
TSASUSmy
post Jan 2 2013, 04:27 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Traveler @ Jan 2 2013, 02:49 PM)
Hi. Is the RT-AC66U already on sale in Malaysia? If so, where can I get it? What about the PCE-AC66? Is there a bundle for both of them? I am planning on getting this router very soon, and would prefer to get it in Malaysia if the price is comparable to getting it overseas.
*
Hi Traveler,

Yes Malaysia already started selling RT-AC66U. As for the PCE-AC66 we will start selling within this month.

As for the promotion, we are still discussing on that. And for your information, this 2 item only provide local warranty only.

And may I know where is your current location?

Thank you

This post has been edited by ASUSmy: Jan 2 2013, 04:27 PM
TSASUSmy
post Jan 2 2013, 06:33 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(jimz97 @ Jan 2 2013, 05:18 PM)
I plan to get RT-N53 (Broadcom), do you have any guideline for UNIFI setup? Does the latest firmware suport UNIFI?
*
Hi jimz97, this model does support UNIFI. And it is advisable to update the firmware to the latest. Below is the to the latest firmware.

http://support.asus.com/Download.aspx?SLan..._VER3004264.zip

It is very easy to set up the UNIFI, when you choose your connection type which is PPPoE, at the bottom of the selection, you can see there is a check box for special requirement for ISP.

Once you tick the check box, at the right side will come out a list of ISP for you to choose. Once chooses the ISP, follow the next step to complete the setup.

Thank you
TSASUSmy
post Jan 2 2013, 06:35 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Traveler @ Jan 2 2013, 05:27 PM)
Thanks for the reply. I am in KL. Where should I go to buy?

TQ
*
Hi Traveler, you can visit Low Yat Plaza. Most of the shop have our router.

Thank you
TSASUSmy
post Jan 2 2013, 06:47 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Neo|ofGeo @ Jan 2 2013, 06:39 PM)
Hi,

just asking for recommendation

I am using P8B75-M LE motherboard and occupied with a single graphic card slot.

Currently searching for replacement for Wireless Receiver USB from Aztech.

Only a single slot x16 PCI-E.

My router is combination of Asus N15U+N13U(Repeater)
*
Hi Neo|ofGeo, you can try either the 2 PCI-E below. PCE-N53 is newer and it is using dual-band.

PCE-N53 (Ralink) - RM149
PCE-N15 (Ralink) - RM89

If you want the device to be use on other desktop or laptop, USB adapter will be best for you. And USB-N53 also using dual-band.

USB-N53 (Ralink) - RM189
USB-N13 B1 (Broadcom) - RM79
USB-N10 (Ralink) - RM59

Thank you
TSASUSmy
post Jan 3 2013, 09:53 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Neo|ofGeo @ Jan 2 2013, 07:18 PM)
What's the special requirement of using ASUS PCE-AC66?

only real life applicable to RT-AC66U or same type?

i am quite interested with the design.
*
Hi Neo|ofGeo,

In order to fully use the PCE-AC66, you will need a router with standard 802.11ac. Without this standard, it will run at standard 802.11n/a/b/g speed depend on the router.

One of the example is RT-AC66U or other with the same standard.

Thank you

TSASUSmy
post Jan 3 2013, 05:26 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(jchue73 @ Jan 3 2013, 12:29 PM)
Hi there, I've been using the RT-N56U for close to two years on UNIFI and it has been exceptional. However, Ive switched to Maxis Home Fibre Internet and the VOIP function is not supported on the RT-56U. Any plans to make a firmware update to make this happen so that I can continue to use the RT-56U again? Many thanks.
*
Hi jchue, we are testing on the VOIP setting with some of our end user now. Once there is no problem we will provide the link to download the new firmware. biggrin.gif

Estimated within this month.

Thank you
TSASUSmy
post Jan 3 2013, 11:36 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
dEvILrOx,
Thank you for your feedback, we will look into it. Hope that you could bear with us for a little while more for a stable solution. Cheers.
TSASUSmy
post Jan 4 2013, 09:19 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
Dragon_revenge,
I'm sorry to inform you, or highlight to you that this is a Networking technical support thread. Period. Cheers.


Added on January 4, 2013, 10:06 am
QUOTE(bo093 @ Jan 4 2013, 12:34 AM)
Using DSL-N12U B1.
Problem:
-Drop wireless connection very regularly. Annoying when streaming video or playing games.
-All wireless device get drop. Can't connect to router in a certain period, must restart router or wait at least 5 minute.
Any solution?
Firmware Version: 1.0.4.1
*
Hi bo093, it seen like the firmware is the latest already. Can I ask have you try to do a factory reset and redo the setting and see the problem still persist or not?

Thank you

This post has been edited by ASUSmy: Jan 4 2013, 05:29 PM
TSASUSmy
post Jan 4 2013, 02:34 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(spell @ Jan 4 2013, 02:16 PM)
Got any error for RT-N66U - RM519 pricing? I am in SG now, it's selling at a whopping SGD279 !!
*
Hi spell, thank you for spotted the wrong price we put. The correct price is RM639.

Thank you
TSASUSmy
post Jan 4 2013, 02:36 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Dragon_revenge @ Jan 4 2013, 01:39 PM)
Thank you for your response. but could you tell me where can I call or go for the right information about zenbook. please give me the Asus office phone number,notebook section. Thank you a lot.
*
Hi Dragon_revenge,

You can always call our Malaysia hotline at 03-2053 5077 for more information. smile.gif

Thank you
TSASUSmy
post Jan 7 2013, 10:30 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(toh2020 @ Jan 5 2013, 01:48 AM)
ASUSmy, does ASUS has a replacement for Router + VOIP for Maxis Fiber. alternate replacement for dreaded Thompson route. we do hope for some alternatives. this also benefit Asus too.
*
Hi toh2020, currently we don't have any router than can replace the Thompson router + VOIP which have FXS ports. Thank you your feedback, will let HQ know about this request biggrin.gif .

Thank you
TSASUSmy
post Jan 7 2013, 10:44 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(sibur @ Jan 5 2013, 07:00 PM)
Hi,ASUSmy

I have two questions:

1) Recently bought ASUS RT-AC66U... Please,can you add full Windows 8 support to ASUS RT-AC66U (because official ASUS website says that this router is only supported by Windows 7, Vista , XP ) (link - http://www.asus.com/Networks/Wireless_Rout...AC66U/#download ) ?

2) When do you plan to start selling ASUS USB-AC53 Wi-Fi adapter ?

Thank you
*
Hi sibur, for the Window 8 version we are still in the process of testing the software. Once finish testing we will post it at the official website.

And for the USB-AC53, estimated will be available on Q2 around May.

Thank you
TSASUSmy
post Jan 7 2013, 11:04 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(wkkm007 @ Jan 6 2013, 02:00 AM)
beside ASUS RT-AC66U which model can share 3G/4G?
*
Hi wkkm007, beside RT-AC66U, models like RT-N66U, RT-N65U, RT-N56U, RT-N16, WL-330N3G also support can share 3G/4G.

But there is only 3 ISP service that is supported by our device Maxis, Digi and Celcom. As for YES and U mobile we are still testing on it.

Thank you
TSASUSmy
post Jan 7 2013, 11:21 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(jlyek @ Jan 6 2013, 11:20 AM)
Hi Asus Support Team,

Would like to know if u guys have plan to support Huawei E398 on RT-N66U?

Currently I've this combination, the modem works if I set to E372 (USB Adaptor), but not on auto. However, the initial connection seems hit & miss, when the router from cold boot, probably half of them time I need to toggle on/off on Connection Status before the modem able to connect to internet. I hardly see this problem when I was using E372 time.

Thanks!
*
Hi jlyek,

Thanks for your feedback on the new device, will check with HQ and let you know ASAP.

Thank you
TSASUSmy
post Jan 7 2013, 11:25 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Ryens @ Jan 6 2013, 07:21 PM)
i hv seen 2 modl of G55..3D modl n x..which 1 is good ah?
*
Hi Ryens,

I'm sorry to inform you, or highlight to you that this is a Networking technical support thread.

Thank you
TSASUSmy
post Jan 7 2013, 11:33 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(-ahtiang- @ Jan 6 2013, 08:08 PM)
Hi ASUSmy,

Seem like you have move the thread here, just would like to know if there is any plan at all to remediate the 'hung' issue on RT-N13U rev.B1 model via any new firmware? Thanks.
*
Hi ahtiang, sorry to inform you that there will be no new firmware for the "Hung" issue on RT-N13U. But you can try the link posted by one of the end-user.

QUOTE(kenneth686 @ Dec 30 2012, 09:35 PM)
Hi All, Recently i Have Flashed my RT-N13U into Open WRT, It run for one week time without hang and DC issues. Superb!!!! rclxms.gif

You may refer to below SIFU links:

http://klseet.com/index.php/rt-n13u-b1

Enjoy!!!!! icon_rolleyes.gif
*
Thank you
TSASUSmy
post Jan 9 2013, 10:39 AM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(Dragon_revenge @ Jan 4 2013, 03:07 AM)
Please for god sake,tell me when you want to release zenbook touchscreen(ux31a touch) in malaysia? I want it so bad.I look for it anywhere. Call most of your dealers.but they don't have and some of them even don't know what it is.please give me the date and where is the best place to buy.(give me their contact number) I searched most of the lowyat shops but nothing in return.
*
Hi Dragon_revenge, I have help you asked our sales department for notebook, the UX31A are estimated to be release on February 2013.

Please stay tune on our Facebook for the update.

http://www.facebook.com/asusmalaysia?flyingspaghettimonster=ts&fref=ts

Thank you
TSASUSmy
post Jan 10 2013, 05:47 PM

Regular
******
Senior Member
1,975 posts

Joined: Mar 2010
QUOTE(yimingwuzere @ Jan 10 2013, 01:08 PM)
Using a RT-N12 C1 router and a desktop on a P8Z77-I Deluxe.

Desktop is having issues with packet loss causing lagspike and sometimes disconnects when gaming. This is despite the desktop being just one room away and Windows gives a full signal bar for the wireless network. Tested with LAN connection to check if Unifi is the issue, but that doesn't seem to be the case. Using 2.1.1.1.67 firmware on the router.

Any suggestions on how to fix this?
*
Hi yimingwuzere, we got a newer version of firmware available on the website. Can you update it and see whether the problem still persist or not.

http://support.asus.com/Download.aspx?SLan...1_VER211178.zip

Thank you

139 Pages  1 2 3 > » Top
 

Change to:
| Lo-Fi Version
0.0382sec    0.48    7 queries    GZIP Disabled
Time is now: 29th November 2021 - 06:49 PM