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Aordinarypeople
post Jan 28 2016, 11:57 AM

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Currently I have been subscribed UNIFI 30mpbs, I found the stock router can't support well and the signal is very weak. Is it RT-14uhp will help me get better routing service?Please advise me..

p/s : I am double-storey houses.
Aordinarypeople
post Apr 4 2016, 02:39 AM

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Hi all,

I am using Asus RT-N12HP for UniFi 30mpbs plan.At the first 2 month, everything is good. Recently the wireless connection is very unstable , sometimes I just get 1mpbs ~ 3 mpbs for download speed & upload speed. I thought is the unifi issue, so I checked with them , I found out when using LAN is good and full speed but wireless is very worse..Then , I try to factory reset the router and update the latest firmware still the same.I also tried to change back to stock router, the signal and the speed is better. So, I can ensure that is the Asus router got issue.Today I went back the shop that i bought the router. They checked and agree to change a new router to me. After that, I setup the router again, the problem still persist.

Do I need to configure any setting to the router? But i didn't change any setting in the router and I used 2months is just fine..This is just happen in last week.

Please advice me.. cry.gif cry.gif

This post has been edited by Aordinarypeople: Apr 4 2016, 02:58 AM
Aordinarypeople
post Apr 4 2016, 11:48 PM

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QUOTE(ASUSmy @ Apr 4 2016, 09:30 AM)
Hi Aordinarypeople,

You can try fix the WiFi channel to 1, 6, or 11 at Wireless->General->Control Channel.

If the problem will persist, may I know where do you put the router?

And what is the Internet speed that you get if you test it in line of sigh?

Thank you
*
Hi ASUSmy,

The screenshot is my current setting for my router now.
Attached Image

The result of the speed that I get is
1st try:Attached Image
2nd try:Attached Image

After that, I try to swap back the stock router and test the speed. Thats what I get.
1st try:Attached Image
2nd try:Attached Image

And the signal of both router is
Attached Image

When connect via LAN , both router just functioning well. This issue already 1 week, I already checked the firmware of the ASUS router...Please advice me any solution for the ASUS router to get better upload and download speed? I do suspect the router's antenna problem, so I get back to the seller and request to warranty and they agreed to changed a new router, BUT THE PROBLEM STILL PERSIST..

Hope anyone can help me..Because this really bothering me...Thank you.

This post has been edited by Aordinarypeople: Apr 4 2016, 11:49 PM

 

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