Because people like you have nothing to do with the shop&ts are making things out that accusing people scamming / cheating for no reason and accusing me for working for them.

If you're not one of those i mention, why are you mad?

I suggest you just ignore those who accused you with no basis or proof. We both in this line of business so we need to be mature. It's true if the parts were to order out of Malaysia it will take more than a month, but if the shop cannot be honest and just give simple answer "We still didn't receive any answer for Sony HK regarding your device right now, but we will keep in touch in this matter", ain't it will be much better? About the T&C for console is different than other Sony product because it involve laws with regional patent thats why they can't accept for repair/warranty. About 1 to 1 exchange thats depends on the shop themselves. Third party repair/mod with void the warranty...and many others..really if i want to quote all the T&C i don't remember them all but just the important one

This post has been edited by amxpayne67: Nov 25 2012, 11:15 AM

my anger is with playtime but i take it u think i mad at u lol anyway the simple reason is playtime never come here to explain single word which just make thing worse.

[quote=FukaDa,Nov 25 2012, 11:05 AM]
Hello there, When i'm telling them a proper way, they are accusing me for working in Playtime / im the owner of the shop, So that's actually what is really bothering me.

Exactly , You work for Sony malaysia you should have know Sony malaysia doesnt handle them as well, Could you please explain to them how does Warranty T&C applies works? lol

Listen when people are telling you the facts not making things up like the rest of those people complaining just because you read those sms with a word A$$hole.

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Added on November 25, 2012, 11:06 am

bro...mr. alexwlh have his own gameshop at Bukit Bintang bro....i know him personally...he really nice guy

[/quote]
Do you think i don't know him personally? He have a shop at Sungai wang 3rd floor as well as Lower Ground floor which is newly open.

[/quote]

bro...aku cuma nak cakap...org kat sini kenal mr. alex...tahu dia ade kedai game jugak..xade org akan tuduh dia pasal playtime atau apa2 ke...dont worry...

This post has been edited by mnsnazri: Nov 25 2012, 11:15 AM

[quote=amxpayne67,Nov 25 2012, 11:14 AM]


I suggest you just ignore those who accused you with no basis or proof. We both in this line of business so we need to be mature. It's true if the parts were to order out of Malaysia it will take more than a month, but if the shop cannot be honest and just give simple answer "We still didn't receive any answer for Sony HK regarding your device right now, but we will keep in touch in this matter", ain't it will be much better? About the T&C for console is different than other Sony product because it involve laws with regional patent thats why they can't accept for repair/warranty. About 1 to 1 exchange thats depends on the shop themselves. Third party repair/mod with void the warranty...and many others..really if i want to quote all the T&C i don't remember them all but just the important one

[/quote]


Yeah , We both in this line of business , Read one of the sms which is not fully show by TS. People have already mention to him, There's no news from sony blablalba 3units... etc what is writen behind we couldnt see. People have already explain to them nicely.

And later on he start accusing someone for not replying them.

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Added on November 25, 2012, 11:22 am[quote=squall_12,Nov 25 2012, 11:15 AM]
my anger is with playtime but i take it u think i mad at u lol anyway the simple reason is playtime never come here to explain single word which just make thing worse.

[/quote]


As i mention above, TS should head to the shop and ask for an proper answer instead of complaining in forum which doesnt help.

This post has been edited by FukaDa: Nov 25 2012, 11:22 AM

well, assuming what u said is true..but there are previous case with PLAYTIME that are unresolved and i think its normal for TS to be cautious about his vita..theres a possibilities that the same shit would happen again..

again ur saying to go to the shop ask straight at them, i doubt thats gonna help..and since this is dispute corner, PLAYTIME have obligation to answer all the uncertainties that TS asked for yet none dare to explain anytihing to him..

but tell the truth..
i sell sony many vita sets .. so far 1 set that is cant repair.. (touch wood) that is front camera not working properly.. and send back hk for warranty. it took me 2 month cause of chinese new year time.
sony not changing new sets and repair it only.. after few week it happen same problem again...
my customer also fxxk up for so long waiting.. so he just say is unlucky and not use front camera function.. and didnt ask me claim again..
i also feel sorry about to him (My friend actually)..

so i would prefer malaysia set.. can claim warranty easily..
buying device is depend on luck.. nobody know 1 year what will happen..

i just want to shared my experience .. and trying to give any solution that can solve the problem
TS and playtime boss also is my friend
so i better not giving any comment for both side.

when my ps3's wifi not working, i got one to one exchange with Sony Singapore lulz.

and what amazes me the fact that people who are not related to playtime what so ever defending playtime

kasian playtime. maybe singapore is somewhere near Uganda for them, thats why the warranty took so long. That maybe the reason they didnt have the time to reply tTSs thread

@FukaDa
Have you read this?
http://forum.lowyat.net/index.php?showtopic=2401495&hl=
Please read whole thread then you will know why people here are concern about TS/PlayTime issue.

+1

+1. Its electronic device so yes its depends on luck. but if it was covered by Sony Malaysia, and under warranty, if cannot repair they will exchange new one Anyway lets stop with the accuses and focus on helping TS on this matter. Please do share all facts and knowledge so people will know.

true i think singapore is too far for playtime which is why warranty took more than 3 month...

bro as i mention before they nvr update me even after they promise for an update to me! i even waited for 1 more week after the date they promise me an update. but instead they calling me that im an assH0l3... all i want is an update , if i can choose i rather to settle this peacefully but for Tim himself that want to make it serious as he not respect us as a customers at all!


this is what making me full of question with Playtime service while his staff mention to me that my set is SG set! because my friends who is working there told me... ( Sorry bro not mean to drag u to this but have to make this clear!)

to start helping is to get playtime to comment on this situation but playtime is not even bother to answer the question, so we need to push playtime to come here and give cwl_ykh his psvita update.

and yeah sorry for the missing part of the sms in 1st page! i have check and put back the missing part already and as u can see the date of sms n every sms! im the one who check with them on every update n not from them who get through me 1st! this is what i mention before they nvr do their part even they promise to...

cheer bro

put yourself in TS shoes la. its been more than 3 months since TS sent his Vita for warranty claim, and seller kept telling him there is no news at all? really none? nothing? if u were TS, how would u feel about this?

TS pm seller nicely asking about status, and all he got was seller calling him an *******? can u tolerate that?

p/s: it doesn't make any sense at all when seller kept telling buyer there is no news at all. if u sent an item for warranty claim to distributor, make it in SG/HK/MY, there must be some sort of tracking code or sumthin'. otherwise, later on how the heck sender is supposed to check whether the item is already fix or not?

Will remind all my fren not to buy from Playtime. thanks for informing

nowhat u can do is
chk your box serial number and register warranty lol

Ya, shit happens when unlucky especially on electronic products. When this happens, it also can differentiate between good and bad seller. As a customer, I would like to know more information about my faulty item progression from seller. Customers consciously know it's Manufacturer's fault, not seller. As customers, we can feel a particular seller is a caring person or not by conversation. And we recommend good seller to friends or someone we know without earning any commission.

@FukaDa, if you become seller and defend yourself like that, you will definitely earn your dignity and you're smart. But we customer want to deal with honest seller, not smart guy.

haha it won't affect the warranty i claim now bro? if i know this things happen i really hope last time when i call u, u r able to help me claim the warranty because i trust you more than others will drop by your shop soon bro! coz looking for kinect 250gb bundled and also wifi set vita later on

yeah thats what i wan i the 1st place! but they are not doing well as i expected but more worst