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> Complaint against Playtime Electronic, tribunal complain made...

alexwlh
post Nov 25 2012, 10:56 AM

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From: Cheras/Kuala Lumpur


[quote=cwl_ykh,Nov 25 2012, 09:06 AM]
[/spoiler]

Well i done some checking, your PS Vita model is PCH-1106, which can be send to Sony Malaysia for warranty/repair. Sony Malaysia official service centre is at The Curve and KLCC, previously has Mid Valley and Berjaya Times Square but already closed. Have you check your PS Vita real model number at the battery compartment?
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[/quote]
[attachmentid=3173215]

well this is whats on my box stated, and u r right lol the real model number is what the write down on the claim invoice there... same! sweat.gif so that mean i can really bring to Sony Malaysia here for claim or repair? i dun mind to pay on my own to repair it... at least not wasting my whole time waiting without any news! sweat.gif
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[/quote]

sony malaysia isnt accept all model number "06"
"06" is hk,sg,my,etc model
"07" is taiwan model

they already allocated those serial number which is selling at malaysia and only accept by serial number


every single sony gaming console.. you need register online warranty with serial number from sony website.
so u know which country set ur holding.


and i stated before at lowyat.net..
every console have limited time register the warranty.. i not sure how sony works.it might be from manufacture date.or distribute date..within some period fail to register warranty.. the set is unable register anymore..


since bro kelvin u still hold the box.. u can see the serial number and try to register the online warranty.
maybe u can claim urself from sony sg or hk


alexwlh
post Nov 25 2012, 11:35 AM

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From: Cheras/Kuala Lumpur


but tell the truth..
i sell sony many vita sets .. so far 1 set that is cant repair.. (touch wood) that is front camera not working properly.. and send back hk for warranty. it took me 2 month cause of chinese new year time.
sony not changing new sets and repair it only.. after few week it happen same problem again...
my customer also fxxk up for so long waiting.. so he just say is unlucky and not use front camera function.. and didnt ask me claim again..
i also feel sorry about to him (My friend actually)..

so i would prefer malaysia set.. can claim warranty easily..
buying device is depend on luck.. nobody know 1 year what will happen..

i just want to shared my experience .. and trying to give any solution that can solve the problem
TS and playtime boss also is my friend
so i better not giving any comment for both side.
alexwlh
post Nov 25 2012, 11:55 AM

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From: Cheras/Kuala Lumpur


QUOTE(cwl_ykh @ Nov 25 2012, 11:46 AM)
and yeah sorry for the missing part of the sms in 1st page! i have check and put back the missing part already notworthy.gif  and as u can see the date of sms n every sms! im the one who check with them on every update n not from them who get through me 1st! notworthy.gif this is what i mention before they nvr do their part even they promise to... notworthy.gif
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nowhat u can do is
chk your box serial number and register warranty lol
alexwlh
post Nov 25 2012, 12:21 PM

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From: Cheras/Kuala Lumpur


QUOTE(cwl_ykh @ Nov 25 2012, 12:01 PM)
haha it won't affect the warranty i claim now bro? if i know this things happen i really hope last time when i call u, u r able to help me claim the warranty cry.gif  because i trust you more than others cry.gif will drop by your shop soon bro! coz looking for kinect 250gb bundled and also wifi set vita later on laugh.gif  laugh.gif
yeah thats what i wan i the 1st place! but they are not doing well as i expected but more worst cry.gif
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u can do it.. and make sure your set is still can be register..

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