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> Complaint against Playtime Electronic, tribunal complain made...

sirknieghf
post Nov 22 2012, 12:22 AM

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im sure theres other who share the same fate as ts..imagine non-lyn member who bought from them..

i hope mod delete all their salses thread..this kind of seller should not be here in the 1st place.. mad.gif
sirknieghf
post Nov 22 2012, 12:19 PM

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QUOTE(tshin810 @ Nov 22 2012, 12:16 PM)
From other complain thread, the receipt stated that they will dispose item if user not claim it for 6 months. This makes me wonder if they claim the warranty unit then tell customer not fix yet and wait for 6 months, then sell it to new customer hmm.gif
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that exactly what it seems to be..both cases main prob is PLAYTIME never ever inform customer about the status..they should atleast inform the customer before disposing the item..
sirknieghf
post Nov 23 2012, 05:50 PM

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QUOTE(squall_12 @ Nov 23 2012, 05:42 PM)
then is hk set bro i doubt can claim warranty anyway let see u know who have to said on this matter.
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i bet he will deny saying its SG set..but all the warranty story will crumble like 9/11
sirknieghf
post Nov 24 2012, 05:16 PM

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as i recall, we can ask from the seller for reference no about warranty/repair right..from the website theres a link to check the status..so why PLAYTIME said only them can check the status? sounds fishy..

ts should harrass them asking for the Repair Certificate Number..now i even doubt they even send to claim warranty

This post has been edited by sirknieghf: Nov 24 2012, 05:19 PM
sirknieghf
post Nov 24 2012, 05:31 PM

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QUOTE(cwl_ykh @ Nov 24 2012, 05:22 PM)
this is what i ask for at the 1st place and they refuse to provide me because on sg playstation website you can check the status! cry.gif
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sad, on the bright sight..make them pay this 8th dec..hantam them kaw2..it would be better if got someone who can record the whole trial, seeing how they defend themself with "lawyer"..
sirknieghf
post Nov 24 2012, 09:20 PM

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QUOTE(FukaDa @ Nov 24 2012, 08:50 PM)
How sure are you the cost are cheaper to send back to SG for repairs are cheaper?
Do you own a game shop as well ? Or you could actually calc with your common sense you need to pay for shipping fees for sending out of country to repair the device/hardwares.

The reason why they have to send back to Singapore is because people like us, everyone of us , Wants to buy a cheaper stuff , Lower price compare to Sony store . 
When it happens to people like you , That you wants everything to be fast , Shop/Retailers have to find a way to sort things out. Simple as that.
I'm just wondering why people like you love to be a fire starters , Do you have a game shop around?
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do u read the while story, the main issue here that PLAYTIME claim they send to warranty, i so thats good..but with the evidence and asssumtion made base on how ts asked the reference code so he can check the status of his vita, but PLAYTIME said they cannot give to him and only them can check it(this is somehow fishy)..even if its true that they are the only shop who can check the status, they never inform/update ts in this 3months time..btw it is absurd that 3 months without any news..futhermore being treated badly when ts contact them about his vita status..your point about "do you have gameshop bla2.." other reputable seller can solve this kind of warranty issue less that this 3months time..

now with new about they try to repair it on their own 1st, if cannot repair then send to sg..what kind if shop is this, voiding customer warranty just to cut cost?? zzzzzz
sirknieghf
post Nov 25 2012, 01:53 AM

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QUOTE(kueks @ Nov 25 2012, 01:40 AM)
wow after reading the entire thread (which i don normally do, but since i bought a few games from this shop b4 might as well read all)

ill never go back to the shop again....

how can they dispose of a ps3 just like that (from another dispute)

and now this.....

probably they tried to fix the consoles themselves (since they have in house 'technician')
then spoiled the whole thing....

doesnt want to compensate, treat like nothing ever happen..

no explanation was given regarding anything.
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i guess thats the reason why people are so pissed..send console then dont hear from it ever again..like sci-fi movie where in this case ur console drop off the face of the earth..

sirknieghf
post Nov 25 2012, 11:30 AM

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QUOTE(FukaDa @ Nov 25 2012, 11:16 AM)
Yeah , We both in this line of business , Read one of the sms which is not fully show by TS. People have already mention to him, There's no news from sony blablalba 3units... etc what is writen behind we couldnt see. People have already explain to them nicely.

And later on he start accusing someone for not replying them.


Added on November 25, 2012, 11:22 am
As i mention above, TS should head to the shop and ask for an proper answer instead of complaining in forum which doesnt help.
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well, assuming what u said is true..but there are previous case with PLAYTIME that are unresolved and i think its normal for TS to be cautious about his vita..theres a possibilities that the same shit would happen again..

again ur saying to go to the shop ask straight at them, i doubt thats gonna help..and since this is dispute corner, PLAYTIME have obligation to answer all the uncertainties that TS asked for yet none dare to explain anytihing to him..
sirknieghf
post Nov 25 2012, 01:48 PM

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good to hear that, but about giving 1 months more is not appopriate..why do he ask for that?
sirknieghf
post Nov 25 2012, 06:21 PM

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w8 so ts entitle for an SG set right? so why PLAYTIME still wanna give back the HK set..i guess PLAYTIME can exchange right now with new SG set, so why need more days??
sirknieghf
post Nov 25 2012, 06:55 PM

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QUOTE(squall_12 @ Nov 25 2012, 06:36 PM)
if i am not wrong playtime is delaying kelvin to fix his broken psvita instead of replacing a new psvita as told by playtime and sending for warranty is out of the question since is confirm HK set.
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if im not mistaken, PLAYTIME said it was SG set when ts bought the vita..so this is a whole new case here where PLAYTIME need to replace current HK set with a SG set..

so im thinking ts entitle for a new SG set not his current HK set..

ts pls confirm if this true or not..
sirknieghf
post Nov 25 2012, 08:01 PM

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QUOTE(hakimlaw @ Nov 25 2012, 07:57 PM)
they must exchange to sg set cause they tipu/con/dishonest from the 1st place...  mad.gif
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maybe ts dont want to prolong the mess..well, its up to ts as long as hes ok with it
sirknieghf
post Nov 26 2012, 08:12 PM

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QUOTE(Balaclava @ Nov 26 2012, 08:05 PM)
Ask them no need toh toh lan yeh. proceed with everything only. now they know about your knowledge of the misrepresented "SG" set, now act cute give you reply and all. That was supposed to be 3 months ago.
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lol, i second that..but as u know ts want to settle this case asap..i bet if ts demand for his supposed SG set, things will be dragged on for longer time..
sirknieghf
post Nov 26 2012, 10:37 PM

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QUOTE(Catnip @ Nov 26 2012, 09:29 PM)
My simple advice.
The seller had his chance and he blew it.
There is no longer the need to communicate with him except at the tribunal.
You are within your right for a full refund + compensation. Do not ask for anything less.
If the president ask you why, just say you have lost all confidence and trust in the seller.
Bring your phone with you and print out screen shot copies of the conversation and submit it as supporting evidence during the tribunal and let the president of the tribunal make his judgement of the character of the seller.

Finally, use the money to buy a new one here.
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i support this, either way u have the power at the court..choice is yours.. smile.gif

sirknieghf
post Nov 27 2012, 01:11 PM

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nice ts..also this is a prove that PLAYTIME goon been reading this thread (about SG and HK set) tongue.gif
sirknieghf
post Nov 27 2012, 02:00 PM

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QUOTE(genjo @ Nov 27 2012, 01:53 PM)
But still,

They should be given dispute tag even the case is solved judging by all the replies of previous customer and the unlucky TS.

Treat customer like shit, now u eat ur own shit cause i have informed all of my friends which is around 10-15+ not to buy from play time.

We normally buy games together in a big order.

So lets said one game RM 150. You do the count.

Thanks TS for this thread which opened our eyes on this seller.
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i do agree, case is between ts and PLAYTIME even if it solve, their credibility is still worrying..best way to avoid this seller..dispute tag pls
sirknieghf
post Nov 29 2012, 08:18 PM

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lol, new set why want test? ts should do on the spot warranty registration to avoid any more problem later

btw, congrats ts.. rclxms.gif

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