Hi Seyuripa, you can login to Thomson gateway page and on Home page, click Telephony.
There is Configure link on the top right. Click that and you can see Telephony service configured.

Make sure the following:
1. Enabled Telephony is checked.
2. User name uri should be your maxis voip number (Eg: 03xxxxxxxx).
    Port should be ALL.
    Status column and Registered column should be Green (V).

If the Registered column shown as Red, goto Edit and specify the password.
The password should be maxis voip number + 1 (Eg: 03233018881). Click Apply.

It should now show as Green on the Registered column and the Maxis Thomson device light on Phone 1 and Phone 2
slot would be Solid Green. Please check that. If everything ok, test outgoing and incoming call.

If the Status column shown as Red, call up the Maxis FTTH support: 1800-82-4663.
The Customer service would be able to help you.

Hope this helps!

Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly"

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well?

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Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it

kat area ampang dah ade kerr maxis fiber

Which model of DECT phone is provided ?

Which model of DECT phone is provided ?

still no onaswer on how to change to public ip? i need to improve on my gaming ping

What is CFM?

still no onaswer on how to change to public ip? i need to improve on my gaming ping

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Added on July 3, 2012, 11:25 pmstill no onaswer on how to change to public ip? i need to improve on my gaming ping

High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola!  I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.

Call back to activate the account. Yes, only activated upon installation, also means, the minute that your account starts to run and you will need to start paying for the service.... :-)

High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola!  I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.

Dear  wokan,

Do you know the command of call forwarding ?

it's your choice to terminate early and wait for maxis or terminate late and paid for almost one month extra

Cozs last time streamyx got the hole d. Then thy dun have to drill the wall again.

Using 4mb since january, and im satisfied with the service,just a bit jealous with the rm118/10mb promo ;p lucky u guys
and wow after the rm118/10mb promotion the thread is growing,its v2 already

Call forwarding is not enable in the Thomson router I believe. Unfortunately I not into
hacking of this Thomson router. You may google for it.

Sorry, I can't help you much on this.