Thanks for all the answers.

The question is bcos the CS tells me MUST terminate streamyx before they can install Maxis.
I ask why? they say dunno.

I would prefer to terminate the streamyx AFTER maxis fibre is running.

Then my advise don't change to MHF since they are still new... Wait maybe a year to see their service.. If OK, then change it..

Just solved my problem no wifi, just changed wifi channel....

i think both also can use, because both is different things, even is use same cable, but i think can't use both together?

no, i didn't use streamyx.

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Added on July 3, 2012, 9:08 pmreally? that's sound good, try and see 1st...

This post has been edited by jeremy05: Jul 3 2012, 09:08 PM

Hi all,

Wish to ask, how come i no need to login to access the thomson router?

I can access by just keyin 192.168.1.254, no password require.

Then if some one hack the wifi then they can easily configure the router?

I able to change the password of the user MAXISBB, but i dun need the password to login??

Any one got any idea?

Anyone still waiting for installation or ports availability? This is what I got frm maxis after reg early last month. damn slow maxis nt efficient at all.

Mampuslah ini macam... How ppl call me if the Thomson router always death!

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Added on July 3, 2012, 9:44 pmHa, got such thing meh?

No one tell me about this!

Confuse lah

This post has been edited by danieltay: Jul 3 2012, 09:44 PM

Me. They promised to call me today but FFK. I wanted to check my reg status scare they misplaced then didn't submit. Until now say want call malam dy no call at all. First time experience this. Ask for $ time never late.

Had similar issue, which the TM's contractor FFK'd me two weeks ago. Just lodge your complain to forum + call them. If ineffective, add a CFM complain and they will suddenly, be very efficient. At least mine works. Takes them forever to reschedule an appointment but immediately after my CFM complaint, they do things "quickly"

One thing I still dislike is that, they are still avoiding responsibilities by simply telling me.

Sir, I understand but we cannot help you as it its TM's staff. Seriously I know it's TM staff but Maxis should really do better in scheduling management, which in fact they did well with customers (At least 3 to 4 calls to remind me of the installation date), why not with contractors as well?

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Added on July 3, 2012, 10:32 pmOh I almost forget, anyone tried to call International numbers using the deck phone? Can't find the + (plus sign), not sure how to dial international numbers without it

This post has been edited by polarzbearz: Jul 3 2012, 10:32 PM

nice....... prawn and crab.... hahaha

High rise installation.
Maxis will come and install on the SAME TEL LINE that uses streamyx.

so, have to cancel streamyx before maxis can install
or
can install maxis, then go terminate streamyx.

some say terminate first, some say terminate later.
who has install on high rise using streamyx before can confirm?

I scared of no terminate streamyx first,
maxis come say cannot install,
have to wait another 3 months

This post has been edited by duckaton: Jul 3 2012, 10:54 PM

my reply to you is from drpitchard
which is maxis representative...

High rise installation here. I can confirm that you can go ahead with whatever you prefer (either terminate first or later).

The moment TM + Maxis guy come and set-up, TM will just go to the connection centre (or whatever it's called) in your building / block, switch your port settings to their unifi / home fiber (HSBA) port.

I realised the TM guy had arrived (Maxis' guy already beside me, I was doing my web development, online) the moment my internet went off with no ADSL signal. (The TM guy just reconfigure/remove/unplug/change setting/i don't really know what he do behind), moments later he came up to configure TM's modem configuration and viola! I'm activated with high speed fiber.

The only problem is, I think, TM / Maxis did not activate my account and they couldn't get my connection to online, although the DSL signal is there. They just called back to centre to check and few minutes later, everything's done

Sorry for my long post tho, TL;DR version:
Doesn't matter if you terminate now or later, they're gonna replace your existing port with new installation anyway.

Hi Seyuripa, you can login to Thomson gateway page and on Home page, click Telephony.
There is Configure link on the top right. Click that and you can see Telephony service configured.

Make sure the following:
1. Enabled Telephony is checked.
2. User name uri should be your maxis voip number (Eg: 03xxxxxxxx).
Port should be ALL.
Status column and Registered column should be Green (V).

If the Registered column shown as Red, goto Edit and specify the password.
The password should be maxis voip number + 1 (Eg: 03233018881). Click Apply.

It should now show as Green on the Registered column and the Maxis Thomson device light on Phone 1 and Phone 2
slot would be Solid Green. Please check that. If everything ok, test outgoing and incoming call.

If the Status column shown as Red, call up the Maxis FTTH support: 1800-82-4663.
The Customer service would be able to help you.

Hope this helps!

This post has been edited by wokan: Jul 3 2012, 11:03 PM

can send me the forum address. i really beh song MAXIS dy. Everytime ask money so efficient now I give them more money to earn drag here drag there.

Hi Steventyy, after you change the password for MAXISBB, restart/reboot the Maxis Thomson router.
If should now prompt you for password if I not mistaken.

Hope this helps!

I was thinking if i can make full use of the 600 free min per month to divert incoming calls to my maxis mobile and replace the thomson router with a 3rd party router, But unfortunetely CS said MHF fixed line can't do call forwarding.

Try replacing + with double zero 00.

how to apply for public ip? got problem ah if i change to public ip?

Bro feizai, did you manage to check the Event log? It should be some error listed there.
If you have please post it up.

THanks.

forum.maxis.com.my

Alright thanks! Will try tomorrow, kinda late already now