well, if they make me really mad, i'll buy the same item using cash
then submit both receipts to complain them

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Added on April 22, 2012, 9:17 ami'm not sure, the website did not specify
the one I uploaded was JEPG, 300dpix300dpi, 800x1001, 144KB in size
original by the photo shop is in BMP format, 300dpix300dpi, 950x1189, 3.23MB in size
should not need high dpi, as passport size photo is so small

I GUESSED they will call if the photo quality is not good enough

This post has been edited by alexwsk: Apr 22 2012, 09:17 AM

Haha, that is one good way to show the discrepancy

Yeah I learnt from here that the surcharge is on a 'willing seller willing buyer' basis. Whenever I want to pay with CC at certain shops at lowyat the staff never fails to mention about this surcharge.

The thing that riled me up the most was the fact that they wanted to void my paid receipt and do a new one plus the surcharge. One of the buggers even make a serious face and say "If not we have to void this purchase, we refund to your card". I mean seriously, even if you want to attempt something outrageous like this to your customer, choose your words wisely; say something like "We are truly sorry sir we made a mistake with the transaction. We left out the 2.5% surcharge for credit card. Sorry for the incovenience, but will you allow us to void this bill and do a new one?"
Of course I won't allow them but I won't be as angry.

Epicentre e@curve had 3 chance to inform me about the surcharge before I decide whether to proceed with the purchase or not.

1. By putting some sort of display in their store, telling customers about this surcharge. In lowyat stores they normally put this on the pricelist.
2. The staff who entertained me, answering my questions about the iPad and all.
3. The cashier, who didn't even ask me if I'm paying by card or cash, I simply hand over my card when she told me the amount to be paid. Then she inserted the card in the terminal, I signed the slip and not long after that the xxxx has finally hit the fan (judging from her face). Maybe the system showed that there's supposed to be a surcharge or something.

BTW, the total amount is RM4370.80
If I accepted the 2.5% surcharge, I would have paid RM109.27 more! Even the Maybank2card 5% cashback cannot offset this!

I will try to get Tribunal Pengguna to at least make them put a display about this surcharge... not sure what sort of authority they have, gonna be in contact within these few days.

This post has been edited by hye: Apr 23 2012, 09:56 PM

surprising as i thought MBB advertised epicentre as one of their preferred Apple vendors. (recall some brochures together with the statement). bet they won't be so preferred after this.

I was surprised too that epicentre imposes surcharge. Nowadays, most of the computer shops I go to at Midvalley or Sunway or at shop/offices for miscellaneous stuff don't even charge surcharge. Next time go to Harvey Norman or Machines, no surchage with AMEX

Hi Gen-X. No, I am looking for a CC that has a check facility.

you do realise even if you find one, it is considered cash advance?

No, I am not aware of that. I just came across it when a CIMB agent informed me about it. Let me check more on its fee.

Does bank reveal our personal information to the merchant when we use our credit card online?

No. Not supposed to. There's some info exchanged but it is more towards verification purposes and that's done electronically with the merchant having zero visibility on the info exchanged.

What's yr concern ?

The merchant claimed that I may have wrong billing address and requires me to fax in my billing address to confirm. I guess it's more towards verification than wrong billing address in this case. Thanks.

credit card hard to use for retail shopping.

and i aint gonna shop at tesco and giant, their item too expensive,

and using card at place like mcd and kfc during lunch peak hour is real malu. and sometime some smart staff tell us credit card offline, no cards.....

these cashless plastic aint really universal than cash.

and kfc 5% off for cimb credit card also useless when they say credit card offline (i see them take it offline in some case....)

and some merchant see us use credit card muka masam, as credit card merchant fee 2-3% reduce their profit.

If you go to such places, better use cash.... else time to upgrade your "taste"

Is this is an online merchant?

This coming Friday is Parkson Member's Day at Subang Parade. Converted my reward points to cash vouchers last weekend for my wife to use it this coming Friday. Click below link to read my latest blah blah blah article titled

Free Money from Maybankard and BonusLink for My Wife's SK-II

Conversion to parkson voucher is worth it! I was told that when you make payment using vouchers during bonuslink day, you will not receive the 5x or 10x bonuslink points. It doesn't make any sense, so you might wanna ask the cashier about this.

Yah, maybe it is true no extra bonus link points, but, I save on cash Then again, I will also earn the extra bonus link points and 5X TP with MBB 2 AMEX for the remaining amount not covered with the vouchers.

**Edited** I was told last week that the cash voucher still entitles one to the RM10 yellow voucher.

This post has been edited by Gen-X: Apr 24 2012, 11:52 AM

This card is better or MBB2 Platinum?

which card is that? only see a black box

Maybank VISA Platinum