QUOTE(rickkywong @ Mar 2 2012, 01:25 PM)
some bad experience with HLB to be share with others....
recently, i browse through online for Malaysia Apple Store and made some online transaction in RM4398 (invoice also in RM4398 but address is in Singapore) and paid by using HLB mastercard. However, when i got the statement HLB charged me xtra 0.8% = RM35.18 for performing an oversea online transaction.
FYI, within 2 months time, i did also perform the exact same transaction with the same amount but paid with different card from OCBC, Alliance Bank, UOB and MBB and these banks didn't charge me any xtra charges.
i did call to HLB and explain that i paid in RM during online, the invoice i got also in RM and they shouldn't charge me xtra for that...anyhow, they said this is their bank policy and nothing that they can do....
so, guys. please becareful when performing online transaction and choose the right card when making your payment...
Evn CIMB also charge Cross-Border charge for using thier CC at Apple Store.recently, i browse through online for Malaysia Apple Store and made some online transaction in RM4398 (invoice also in RM4398 but address is in Singapore) and paid by using HLB mastercard. However, when i got the statement HLB charged me xtra 0.8% = RM35.18 for performing an oversea online transaction.
FYI, within 2 months time, i did also perform the exact same transaction with the same amount but paid with different card from OCBC, Alliance Bank, UOB and MBB and these banks didn't charge me any xtra charges.
i did call to HLB and explain that i paid in RM during online, the invoice i got also in RM and they shouldn't charge me xtra for that...anyhow, they said this is their bank policy and nothing that they can do....
so, guys. please becareful when performing online transaction and choose the right card when making your payment...
Blame Apple Store Malaysia !!!
This post has been edited by ronnie: Mar 2 2012, 01:38 PM
Mar 2 2012, 01:38 PM

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