QUOTE(hye @ Feb 20 2013, 12:36 AM)
Different banks have different T&C applied to their customers. I am not surprised as I have read such T&C before for my own cards.
Before you go about disputing this, please refer to your Ambank's T&C regarding such charges.
If such clause exist then I hope you will accept responsibility over your own oversight.
Anything if u feel that it is not make sense, just write to BNM.
Here was my case.
I owned the Citibank cash back before switching to OCBC Titanium.
At the time i cancel my cc, i found that i have some cash rebate (<RM50) but cant withdraw it (due to citibank policy saying that only withdraw-able at RM50 threshold )
therefore, i wrote to BNM and complaint about this issue. after that, citibank call me to explain about the policy, and nevertheless, ctbank agrees to pay me back and the refund cheque is being posted to my house~ Y^^
i have complainted to many banks and the BNM is the daigo..