My approval was fast, but delivery is slow.

Used my M2 Amex twice today, one online and offline, wasn't blocked. Also did 2 online transactions last week. No calls or notification. Perhaps this is pattern-based and not blanket rule?

I have no idea. I was told it's a new policy. Anyway, Maybankard fraud investigation department called me immediately after i used my card at a local Kenny Rogers outlet last Saturday. Not sure why though.

how do they calculate/determine our weekend rebate, for purchasing by installment (usually the electrical item)?
is it by the first-time pay (during buying the item), or date of installment charged every month (whenever it falls on sat/sun)?

is it for verification? the purchase is only less than (or around) rm100 right...

I swiped two times on last Saturday. No calls also.

One about RM 400 and the other about RM 170. Both using AMEX.

that was strange
i swiped at Sunway Medical centre for 3 times in a few days oso no call

The whole amount is eligible for the 5% weekend cash rebate.


I'm not sure. There was no line in the basement of that shopping centre. So they left me a voice message. The guy said he is from Maybankard fraud investigation department and asked me to call Maybankard call centre as soon as possible. He didn't say why though. And yes, it was less than RM100

according to them it was just random verification only
that day i bought few android apps cost me less than RM 5
they also call for verification

Maybank blocked my card too last weekend. Turn out that they were "upgrading" their system and they mention about new security feature. Are they planning to roll out something like msos ? "hmm"

i think msos already remove quiet some time ago
my debit card and credit card able to use for online transaction without the need to register for msos

I just used MSOS for AirAsia and Groupon... That's on my VISA.

MSOS has indeed been replaced according to a notice posted on Maybank website. On websites that provide Verified by VISA and MasterCard SecureCode service, Maybank will send you an SMS containing a 6-digit PIN whenever you use your Maybankard VISA or MasterCard.

replaced may be miscontrued. I would use 'upgraded'. Previously MSOS platform was outsourced to Australia (require fixed password, URL is australian URL). Current MSOS is based on the TAC system and is based in Malaysia (likely MBB owned and amanaged)

Oh yea, so it is upgraded? Yeah, it is something like TAC. Much convenient I must say.

about 3/4 months ago, when using my maybank petronas cc at myeg, the code is sent to wrong mobile no..so i call cs and ask to rectify and the transaction is fine..last week when i want to use my mbb2 visa at myeg, the code is again sent to the previously wrong no again and i call again to 'update' my phone no...why they didnt update to all of my cc at the first time, only God knows..
p/s: when i was using my petronas card, i already have my mbb2cards

This post has been edited by azam_halim: Dec 13 2011, 03:42 PM

That's very typical of Maybank. My first MBB2 statement was sent to my old house which i already moved out from 3 years ago despite that i already gave them my current home address when i applied for MBB2

the thing is, the phone no. is not even mine at the first place and i never use that no. before..my mobile phone no. is the same as the one i purchase at rm200++ on 2000, and remain the only one i use. if it is the case of not updated to the current one is acceptable (in a way), but completely registering the totally wrong info is absurd to say the least..

btw, last time when they ask to mail my mbb2card, they do read out my 6 year old add in perak. when i told them i've been living in kl for the past 5 years, then they somehow manage to read out my current address which i updated to them when i move in to kl..meaning that they have the info somewhere but didnt really update/still keep the old record intact for whatever reason known to them only...stupid..

This post has been edited by azam_halim: Dec 13 2011, 05:02 PM

no surprise, i swiped RM8000 pantai hospital also no call what..

same problem here, but it was my mobile number.

i gave them my new mobile number in the form... but one day, when i need to purchase something online, then got those OTP thingy which will be sent to my mobile.. guess what.. it was sent to my old mobile number.

in the end, have to use other credit card :S

Heyguys,

I already applied my maybank card 2 days ago but still no news approve or not. WIll they let me know if got approve or not? Scared i wait like a fool for 1 motnh then not approve also bodoh waiting.


thnx