123dB attenuation ?

One thing is more weird... when I refresh the this modem page each time, it give me different values... sometime 0, 120, 166.. funny.

But the other line modem does not have this crazy value although it is still stuck at 2mbs.

The 4mbps connection I've been facing over the last few days have been worse than ever. Getting high ping rates, still slow connection and not getting 80% of 4mbps which totally sucks - I'm guessing my SNR margin is better but I still get frequently disconnected. I think it's Streamyx the lousy.
I still get calls from TM to ask me to close my report but I keep saying I'm waiting for the technician to update my case which they haven't. I guess I'll have to check in on them tomorrow to see what's the update. I'd like to downgrade if possible. And probably get rid of it soonest. boo.

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Added on September 22, 2011, 12:00 amand the 175 IPs are so dead - connected but cannot browse

This post has been edited by pigduck: Sep 22 2011, 12:00 AM

I've been emailing with TM support regarding to 4mbps availability in my place with my phone number checked for last few days,

here's the latest reply from them



so I still got little hope in this fall? there are still not all other places near my place has 4mbps, I doubt that


but I'm really thankful for their replies, nowadays their support via email really better than before, at least they really do their works

This post has been edited by squall0833: Sep 22 2011, 01:15 AM

Hey guys , anyone of here who using 4mbps is under Student Unipack ?

yaaaahhh .. i also got several of this reply ..when i request for upgrade to 4mb blockbuster packages ... same thing at 1st laah ..no available Port ... after 2 rounds of .. debate from me .. then finally TM said GOT only ONE port available in my area ...

so my registration is DOne ... now waiting for technician to come to check the line ...!!!

Question .

1) what do i need to tell the technician on setting the Port ..????

if i am not wrong .. i saw some posting concern this upgrade ..to ask techinicain to set it at 5120 ....

Is this correct ..!!??

thanks

It's me

How long does it take to have a tech coming to ur house ? monday register till now no one called
how long need to wait for the 4mb

hi guys just want you opinion about my line is it ok or not i mean the SNR margin and the line Attenuation thinggy im a noob here tq here is my router status screen



hoping for your feed back cause im thinking to upgrade to 4mb if the line is good.

edited :- forgot to mention before this im using p1 there is no SNR & Attenuation thing

This post has been edited by sani154ta: Sep 22 2011, 08:44 PM

Today the technician came to my house, they told me they only received 1 report, in the end they tested the other one, and went back to fix.

The first line is back to normal, but the second line although showed 4 mbs now, but very unstable and lag. The Attenuation is still 1 sec 0 and 1 sec 123 db.

Just wonder should I made an image of the modem connection detail page and email it to customer support. And who should I refer to? any idea?

aiyooohh ,, I oledi waited 1 week liaw ..still no sign of Tech man coming ...

oledi called 100 twice ..still waiting ,,,, !!!!!

At least they gave you a timeline. I didn't even get that in their email to me.

ur SNR is ok but ur downstream attn is quite bad, 165 is way too bad but upstream is ok, i wonder why ..better call 100 or got TM Point, ask them to check the availability for it, ur place dun have UNIFI??

ic there is no unifi available yet at my place hmm 165 or 16.5 cause i thought the db is base on 0.1 i really noob in this area huhu tq for the reply ill will tiaw the 100 call centre today and again tq guys

my mistake, didn't realize the 0.1, in that case should be no problem then

oopppss have call the 100 huhu pity got mad at them when they say there is no problem cause the connection is a new trunking to the exchange hahaha sorry TM

Finally

Internet Connection Status: Up
Mode: G.DMT
SNR Margin (dB):Down/Up 31.3/29.0
Attenuation (dB):Down/Up 19.0/2.5
Default Gateway: 219.93.218.177
Preferred DNS Server: 202.188.0.133
Alternate DNS Server: 202.188.1.5
Connection Up Time: 00 day,00 hour,07 min,12 sec
Downstream Line Rate (Kbps): 2048
Upstream Line Rate (Kbps): 512

I'm able get the 4Mbps service in my area

how can you tell ?
it's 2mbps only

i think laaa.before this i've installed the 4Mbps but Tm asked me to downgrade to 2Mbps due to line problem.
the SNR margin was 6.and the attenuation was 64.

now my area they just installed the cabinet.they say once it's fully functional,i can upgrade again .



maybe not.cause applying for TM services,gonna have lots of problem

me too