I have two 4mb streamyx line, the connection speeds on both modem pages all dropped to 2 mbs connection. It stayed at 2 mb even after I rebooted both my modem.

Do any of you have this problem? It happened to be slow and unstable download for the past few days, but the 2mb thing happened on today. May be time to complain again.

Look at mine. IMy noise margin is similar to you. Looks pretty good... Remember "look" only.

Mine is initially a 4 mbs line, and it dropped to 2 mbs yesterday. From the details the page provided should not have this problem. But who know what is going on there.


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One thing is more weird... when I refresh the this modem page each time, it give me different values... sometime 0, 120, 166.. funny.

But the other line modem does not have this crazy value although it is still stuck at 2mbs.

Today the technician came to my house, they told me they only received 1 report, in the end they tested the other one, and went back to fix.

The first line is back to normal, but the second line although showed 4 mbs now, but very unstable and lag. The Attenuation is still 1 sec 0 and 1 sec 123 db.

Just wonder should I made an image of the modem connection detail page and email it to customer support. And who should I refer to? any idea?