same here...saw it outside my home since july 2010, service onli available by Feb 2011....

then my area maybe activated on oct
mean end of tis year
but as they planned
my area is activate on 2012FEB
so no diffrent

area: SS 26/19, landed single storey, vip5

yst (31/3) back to home, try a few test run as result below:

7.00pm : dl - 3mbps
8.00pm : dl - 2mbps
9.00pm : dl - 0.55mbps
9.30pm : dl - 0.23 mbps and png reached 700++

this morning, i run another test b4 off to work.

1/4 , 7.30am : dl - 4.86mbps....

seem slow speed started around 8pm something....and it seem onli affecting PJ SS area!!!

HELP!!!!

Dude, seriously... start complaining to the CS followed by an official report to MCMC. Have you been doing that?

I wish to request for rebate of my bill for the month of March due to malfunction of my router DLink beginning of the installation day. A confirmation of failure is authenticated by your technician and a router replacement was initiated. Kindly check the Complaints Report in this account for authentication of my claim. I also like to provide you the Chronicles of the Faults and Delay in Providing Access Details for Email, Streamyx Hotspot, MyUnifi Portal passwords thus i lost the privileges to these Benefits.

Chronology of Disruption and Delays.

1. 11.18am(21/03/11)  Disconnection Detected
2. 11.30pm (22/03/11) Disconnection Detected 
3) 7.28am (23/03/11) Disconnection Detected
4)10.08pm (23/03/11)  Disconnection Detected
  Report to unifi. 1st Report Made.
5) 7.30am(24/03/11)  Disconnection Detected
10pm - 12.30 ( Disconnection Continues )
2nd Report to Unifi ( Operator suspect server and modem)
6) 25/03/11 10.30amDisconnection Detected
( 3rd report to unifi)
10.50am (second call to Unifi is made.- no response yet)
7) 28/03/11
Confirmed Modem Malfunction.
8) 29/03/11 - Unable to access Email Account,MyUnifi and Streamyx Hotzone .
9)30/03/11 - Receive Email and Streamyx Hotzone from Unifi Support. Myunifi Portal user id and password unavailable yet.
10) 1st April - Received MyUnifi Portal Password.

Kindly consider waiver or rebates for this unexpected and hindsights on your side of services. Thank You for your kind understanding.

It's barely after 1 year and now with so many users, especially in PJ area, are having slower connection problem at night.
Is it just isolated cases or general norm for PJ users?

I doubt it's due to increase of users, by right the package should be dedicated instead of shared bandwidth, furthermore we are talking SpeedTest locally.  So TM's argument on "more users at night" really sound lame excuses, something must be wrong at their back end exchanges on these locations.

If TM still insist "more users at night", then what were they planning? Less than 10 UniFi users on each jalan/apartment/condo??
Sigh, now already like that, what will happen next years & after?? 

May be those who are affected should start to collect SpeedTest data (also include TM's own useless SpeedTest as they only recognise this) then write to MCMC directly, also to claim rebate. 

not yet...seriously, i got no time at de moment....calling CS is really wasting my time....they unable to help me...every time i log in complain, and the saying will send some technician to come over...i got where got free take leave and sit at home wait for them? where else, day time speed is fast...onli night time is low....then they will give sort of excuses..

really no idea on it...

claim rebate and pay monthly subscript pro-rated based on the speed you get. lol

i got a 80% drop in speed, that means i pay RM29.80 for it. yay!

just to add, same problem here in BU, after 8pm, crawling connection...

From my inside info, the congestion is due to the equipment is shared both by streamyx and unifi customer. My friend told me that TM has been migrating unifi customer to new equipment. Guess this is the migration thing TM CS talk about. Maybe for USJ area this month they will do the migration??

got a 2:30pm appointment tomorrow at home for VIP5. not sure how long it will take them to install since im now on landed property. hope everything goes well including negotiations with the contractor and i wont make them leave until i get a minimum speedtest for 5MB download & upload

I thought you already a VIP5 user? Add another one to download kuat-kuat?! 

If you've got no time to make official complaints or reports, then i reli dunno what to say la. Seriously, the only reason TM is taking advantage of us is because Malaysians are often too lazy to take appropriate actions. In this case, we deserve what we're paying for. What I propose is you start making the complaints through CS first. It's 24 hours so you can call any time of the day. And if it's hour dependent for the speed drop, there's no need for their technician to come because it's OBVIOUSLY something wrong on their side! After you have proof that you've already made the necessary reports to TM CS then you can escalate it to whatever MCMC or newspaper articles. At the moment if you're NOT DOING ANYTHING at all. TM can just claim 'oh we didn't know!'.

PLEASE DO SOMETHING ABOUT THIS PEOPLE! TAKE ACTION!

fren, i nt too sure ru working or studying...i sit in office from 830am-530pm....work is always never ending...i pay for it, i wish for a speed  internet...not i am LAZY!!!

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Added on April 1, 2011, 3:50 pmok, i called....waited 5 mins, a CS answer my call...then line cut off....

i called for 2nd time, a CS repeat same procedure, take all my detail...when bout techinician support, she get me to dial another number 1-300-881-221!!!

THIS IS WHY I DUN LIKE TO CALL THEIR CS!!!!