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Unifi Official TM UniFi High Speed Broadbrand Thread V9, save RM200 from 16 February - 31 March !

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BlueHeng
post Feb 28 2011, 04:07 PM

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QUOTE(owc @ Feb 28 2011, 03:20 PM)
If I not mistaken, is not yet implement the monthly Download CAP.


Added on February 28, 2011, 3:22 pm

June or July only for weekend, you can try the "available installation day slot"
Perhaps, you can sick for that day rclxms.gif
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On the contrary, my Unifi was just installed yesterday (Sunday). Some of the contractors will work on weekends. It depends.
BlueHeng
post Feb 28 2011, 09:45 PM

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QUOTE(Boomeraangkid @ Feb 28 2011, 09:19 PM)
if i wanna subscribe Unifi, will they ask my dads TMnet acc?
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If you're putting it under your name and you're paying the bills, they won't ask for your dad's account because it's a separate line altogether. New phone line, new internet. =)
BlueHeng
post Feb 28 2011, 10:06 PM

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QUOTE(Boomeraangkid @ Feb 28 2011, 09:47 PM)
but im only 16 and i cant pay bills. so if its under my dads acc i have to give acc name and stuff?
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Oh then yes, you'll need your dad to fill in the details. =)
BlueHeng
post Mar 1 2011, 01:24 AM

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QUOTE(hazardcradle @ Mar 1 2011, 01:14 AM)
hey guys, would like to ask some question for all of you.

how crappy is DIR-615 that has been provided by TM?It seems ok when i'm using it with pc (normal surfing, youtubing, dowloading) but when i playing online with xbox live, i can't get full bars. sometimes i can get three bars of signal(yellow color), 4 bars (green - once in a blue moon) and one bar (frequent- red). playing black ops can be very frustrating because you have already shoot the opponent with full clip yet they still running around and kill you back.

  I'm thinking to change my router to a better one but i'm not sure whether i'm going to ditch the DIR-615 completely and get Mikrotik switch with good router or just do the VLAN tagging with DIR-615 to another router. any significant improvement for these 3:

1- xbox>>DIR615 (crappy)
2- xbox>>>Router>>>DIR-615 (any improvement?)
3- xbox>>router>>mikrotik (any improvement?)

i'm quiet satisfied with the speed i got when using DIR-615 with pc, that's why i asked if any of you can give me the answer for my problem. Thanks.
p/s: my xbox is wired to DIR-615, not wireless.

p/p/s: i'm on vdsl, not ftth. yeah i know vdsl is not that good but i would be thankful if i can at least get 2 bars frequently.
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Honestly I have a feeling that your problem isn't hardware related but internet related. Your Unifi's connection might be taking a different route from your previous Streamyx's (perhaps more hops or different exchange points) which might cause the problem.
BlueHeng
post Mar 1 2011, 02:49 PM

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QUOTE(pupp82 @ Mar 1 2011, 12:41 PM)
Hey, im a tech noob, hope can get some help from you guys, been reading around, end still confused. My installation appointment is on 12 March 2011. Hope to get a clearer picture before they come.

1) I would like to know, does the installation provide wifi adapter? (My desktop don't have one atm)
    - If yes, its free or how much they charge?
    - If no, can anyone recommend me which brand/model/type to buy?
No it's not included, you'll have to purchase your own. Honestly there's not much difference between brands for such small products. Go google around.

2) If the box thing (wifi router??) is located just 4m away from my desktop, but between a wall (same floor, room behind my living), would the signal be much of a difference if using wireless?
4m is not such a big distance, even behind a wall. I'm using my PS3 and laptop in another room and still getting good signal. Chances are you'll be able to get a good signal too. However there are no guarantees as there are many different factors to take into consideration such as: Other wireless interference? Cordless/mobile phones, wireless AV adapters, other computers, your own wireless adapter, etc....

3) Referring to Q2, i read about homeplugs, would it make any significant difference if i used that for my desktop which is located in the room next to the living?
Once again this is very hard to say. Homeplugs will depend on your wiring within your house. You'll have to try in order to know. There are only 2 advantages of using a homeplug:
1. Your device is unable to detect the wireless signal due to distance/wall.
2. You transfer files between 2 computers very often. Homeplug(most) has a rated speed of 200mbps whereas wireless 802.11n has a rated speed of 300mbps. However knowing wireless, most of the time you'll only get 130mbps for wireless-n technology. b/g will be slower of course.


4) My place is new so i haven't buy my tv, any particular things i need to make sure they provide me so i can install myself when i buy one? Or its just a plug in thing.
The IPTV device has 3 main outputs (that i can remember so far). S-video, AV component, HDMI. So go figure which one works best for you.

Thanks in advance~ Replies appreciated =)
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Added on March 1, 2011, 2:51 pm
QUOTE(WindChaseR @ Mar 1 2011, 01:23 PM)
shud i? or any1 had experiences wit this?
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Should you report to the police if I slap you? Haha I'm kidding but it's the same case. If you're not getting what you paid for all the sudden after doing sufficient troubleshooting such as checking for background downloads etc, go ahead and lodge a complain!

This post has been edited by BlueHeng: Mar 1 2011, 02:57 PM
BlueHeng
post Mar 1 2011, 04:05 PM

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QUOTE(kakisemut @ Mar 1 2011, 11:16 AM)
Yes is much expensive than other broadband provider right?
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QUOTE(maskedchan @ Mar 1 2011, 03:01 PM)
of course...it is an assault...
surely make a police report
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LOL I was just trying to make my point that we should know our rights and make the appropriate complaints or report. tongue.gif

QUOTE(owc @ Mar 1 2011, 03:03 PM)
Did anyone know how to Jump Que for the Installing Date?
This is due to the Installing date need to wait 2 month.
Any idea on how to speed it up?
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Errr... doubt that's going to be possible.
BlueHeng
post Mar 3 2011, 11:04 PM

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QUOTE(kienhow @ Mar 3 2011, 09:34 PM)
Hi.. Need advise.

Currently I am thinking of buying a lcd monitor for my unifi tvbox..

Just wonder, can I just buy a simple lcd with HDMI?
Will this cause only video but no sound from it?
becoz i plan to use the monitor for my pc also.

Sorry for the dummy question...
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Sound don't pop out from no where. You'll obviously need a pair of speakers. =.="
BlueHeng
post Mar 4 2011, 11:37 PM

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QUOTE(rattan @ Mar 4 2011, 09:32 PM)
I maxed out my connection torrenting. Note : I did this just to test the connection so people out there get the idea, the difference between fiber optic connection (UniFi) and Streamyx. Please refer to attachment.

Also, the IPTV has got only 1 HD channel (LUXE) and I correct on this or I overlooked something on my IPTV ?
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yes that's the only HD channel.
BlueHeng
post Mar 5 2011, 02:22 AM

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QUOTE(jackyflc @ Mar 5 2011, 01:22 AM)
I'm hitting 900 kbs only at Unifi Speedometer  cry.gif
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Try using speedtest.net
BlueHeng
post Mar 6 2011, 02:28 AM

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Yeap just today i'm having problems accessing my photobucket acc.
BlueHeng
post Mar 8 2011, 01:25 PM

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For some reason my unifi ain't working right now. Called tmnuts and no one picked up. Probably they all went lunch together. Donkeys.. you would think they'll have a few more guys in the office but noooooo.... all gone!
BlueHeng
post Mar 8 2011, 01:55 PM

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QUOTE(scubamy @ Mar 8 2011, 01:40 PM)
hey guys when usually tm guy will come install unifi. i've register online on 18Feb but yet to receive any call from TM..
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Mine took 2 weeks+

QUOTE(jackyflc @ Mar 8 2011, 01:49 PM)
Same here. My Unifi is down today and has been experiencing slow speed since few days back. Location USJ
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Bleargh when it's working I almost never experience any speed problems. A couple of hours ago it just stopped working. Funny thing is the VOIP still works LMFAO!!!
BlueHeng
post Mar 8 2011, 02:09 PM

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QUOTE(dimenxion @ Mar 8 2011, 02:04 PM)
i have 15 minutes disconnection earlier. around 12.45 until 1pm. after that reconnected again. not sure same situation like u guys. probably not
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Good on you mate... I'm still on my shitmyx connection. Although it's slower... IMO way more reliable than Unifi. Plus despite calling for more than 15 minutes, no one picked up my call at all. Semua pergi makan dah?!
BlueHeng
post Mar 8 2011, 03:14 PM

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QUOTE(moe6 @ Mar 8 2011, 02:13 PM)
My unifi has been down around since noon I think. Shah Alam.

Good thing I'm not supposed to be at home right now hahaha.

EDIT: LOL nevermind, it's back up now.
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Mine just got back up too. =.="


Added on March 8, 2011, 3:20 pm
QUOTE(Mikeshake @ Mar 8 2011, 03:14 PM)
Hey guys , I subscribed to unifi a month ago with someone, installation and everything was fine but I don't have my service ID to log into the unifi website and pay my bills.
I don't have a registration confirmation slip either, only the unifi acceptance form they gave me during the installation.
Do I have to go to a TM point ? It's kinda far so I'm trying to avoid this option.
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What's the email you used when you signed up? It's there dude. Go check.

This post has been edited by BlueHeng: Mar 8 2011, 03:20 PM
BlueHeng
post Mar 9 2011, 01:50 AM

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QUOTE(dejiar @ Mar 9 2011, 01:32 AM)
can i upgrade from unicool to unifi?
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LOL... it's kind of weird that you're providing registration services but you're unsure of what to do.

If I'm not mistaken there's almost no difference (in terms of cost) for upgrading or registering for a new line. You're not going to use your house phone line anyway. A new fibre optic cable will be pulled from the telecomm box outside of your house.
BlueHeng
post Mar 9 2011, 12:12 PM

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QUOTE(jehutyz @ Mar 9 2011, 09:42 AM)
I want to register for UniFi through online so can get free 1 month. My area is covered as my neighbor already have it. But using the online registration giving me problem. When I put the IC Num, it able to found my home line and streamyx account but I think due to profile as they simply put. Now it showed unable to detect and I can't proceed with it.

Is it I need to go TM just to correct my profile then try again. -.-"
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I simpler way is to forget bout your streamyx account as they're quite unrelated in terms of phone line and hardware. You can always subscribe as a new user.

QUOTE(nairud @ Mar 9 2011, 11:06 AM)
sigh... damn bad luck man

yesterday tech guy came, checked the signal at the phone pole, good. then proceed with cabling and drilling. check the signal at the end of the fibre, still good.

proceed with modem, etc installation... ended up the modem cant get connected to the internet. they troubleshoot for 2 hours and then called TM to find out why. TM called back and told them that the fibre box at the phone pole is not really connected to the internet. Something like streamyz open port.

TM can even ping the box but it's not connected. They'll come over to check but they didnt even give me any reference number.

apparently, i'm the first person to use that box in my area
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Ouch... I'd be kind of pissed off at tmnet if that happened to me.
BlueHeng
post Mar 10 2011, 10:09 AM

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QUOTE(Megatoots @ Mar 9 2011, 11:08 PM)
I'm running on VIP10 package and yet

user posted image

Even to local server the download rate is barely 5% of what I'm paying for.

Its been like this for at least 2 weeks  cry.gif

Any idea what's up ?
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What I find amusing is that your internet speed is apparently 60% faster than other people in Malaysia. Haha. Anyway, you should REALLY lodge a report about it. That speed is not acceptable.

BlueHeng
post Mar 12 2011, 07:10 PM

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QUOTE(liciece @ Mar 12 2011, 01:25 PM)
The problem is the apt just right across the road get the service already...And they have informed the date of availability,but then always change it.
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hahaha mine was initially end of dec 2011, the end of jan, then came at least during feb. lol
BlueHeng
post Mar 13 2011, 01:24 PM

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QUOTE(hazairi @ Mar 13 2011, 12:12 PM)
Hi guys, my installation will be on 15th March. I'm living in an apartment. I've read that in apartment, it'll use VDSL2. Does that mean they will use the current telephone line that is already in my apartment? Or they will replace the wire with a new one from the MDF/SDF room?
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VDSL2+ means copper wiring if I'm not mistaken. They'll just use your apartment's existing wiring. It won't be as fast as FTTH.
BlueHeng
post Mar 13 2011, 02:08 PM

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QUOTE(dudey @ Mar 13 2011, 02:05 PM)
Just got my 20mb unifi line installed today.

When the technician was here, i checked my connection speed on www.speedtest.net and was getting 20mb to a server in Malaysia

However, after 2 hours, i checked speedtest.net again, im getting only 3mb out of the 20mb i subscribed for.

Must i restart my router to get a different IP address just like streamyx to get a better speed?
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Speedtesting sites aren't always accurate. The most accurate way is to look for a reliable server (to download a file) and max out your download speed. Anyways try clearing your browser's cache, history and other data.

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