QUOTE(lara_ @ Sep 21 2010, 12:16 PM)
Just received a call from OCBC CS. My pending application problem is cause by my billing address in CC application form is different from the record in their system. Last year I applied OCBC home loan using my old home address, now is new house address. After address is updated, CS ask me to check my application status next week.
It's a shame they did not call me to reconfirm my address. Instead they choose to left my application on pending recommendation status.
If I did not call in to complain, I dont know how long do I need to wait. This is my 3rd complain to CS btw.
They got a lot apllications, so don't mind u 1...It's a shame they did not call me to reconfirm my address. Instead they choose to left my application on pending recommendation status.
If I did not call in to complain, I dont know how long do I need to wait. This is my 3rd complain to CS btw.
Sep 21 2010, 01:23 PM

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