Don't waste money for TM technician, they can't fixed Asus N13 problem. Many people have hang problem with this router, we are still hoping for a fixed...

Hi cnwong, may I know what is the currently firmware version that you are using? The latest firmware version is 1.0.1.8l. Below is the link for the firmware.

http://support.asus.com/Download.aspx?SLan..._N56U_1018l.zip

If you have updated the latest firmware and the problem still persist, would you be able to provide the log file for use to let our RD to check what is the problems?

Thank you

when will Asus launch the new firmware for rt-n56u, the firmware new UI look like the N66U

Hi rayfoo, currently we are testing the new UI, once finish testing we will upload it at the official website.
Estimated within this month, for exact date will let you all know.

Thank you

Guessed as much still no solution for 13U...

i pity those new owners.

This post has been edited by zapster: Oct 2 2012, 07:08 PM

I've been waiting for this for sooooo long.....

Hi everyone.

Previously, I used my Asus RT-N56U to pair with Unifi's ZTE 931 modem. But after the modem adapter got problem, TM technician replaced the different set of modem for me as they said now Unifi is using this Huawei HG655A modem to all new customers, ZTE 931 no more available.

After install the new modem, the Huawei HG655A modem got no problem with the Unifi's DLink router. But my Asus RT-N56U no more can communicate/link with the Huawei HG655A. I did update the Asus RT-N56U latest firmware but still can't communicate/link with the Huawei modem.

Anyone here got similar problem? Or can anyone here kind to assist?

Hi lcloon, have you try do a factory default on the RT-N56U and redo the configuration to have a test? If you already done that, I will need your help to save a copy of the log file on the Rt-N56U router and send to me?

Thank you

how to save the log file? The log file will remain undisturb even i did many times of factory reset and firmware updates? The log file will started from the day i 1st install the router?

Hi lcloon, the log will be reset after you do the factory reset or on off the router. Once you power on the log will be create again. All you have to do is redo all the setting then if still cannot connect, the log will be generated. Then you can save the log file and send to me. You can follow the image below on how to save the log file.

Once you log in to the router, under Advanced Settings there you can see System Log. Once you click it Save the log file from the General Log.

Thank you

This post has been edited by ASUSmy: Oct 3 2012, 06:56 PM


Attached thumbnail(s)

Hi, I am interested with the RT-N15U promotion.

Can i trade in the streamyx adsl modem for this?

Can I flash DDWRT / Tomato on this router?

ASUSmy, please i beg you find a proper solution for the N13U users. I paid good money for this product believing in reliability of the company.

Please either upgrade us to a different model or return our money back if the last attempt from prasys still doesn't work. We consumers shouldnt be suffering for a mistake made by the company. Its really destroying our hopes in Asus budget product lines.

Nothing like that going to happen. I asked Sri Comp about my product and they say they are only responsible for the first year warranty which they will forward the unit to ASUS for repairs. No replacements or discount.

Now, it is a router but who knows what could be the next? I am tempted by the tablets but will wait for a year or so.

Hi kembar4, for the offer you can trade in any networking products including the one that you mentioned.

As for the DD-WRT and the Tomato you can have a look at their website.

For our firmware you can always go to our official website with the following link.

http://my.asus.com/Networks/Wireless_Route...TN15U/#download

Thank you

seem that asus also GIVE UP on N13U already,haha

Yesterday went to PJ Digital Mall, not one shop knows the trade-in promo for the RT-N56U. C-Zone said no more forms... like dat how to get at RM399? Sien....

Hi MaKiMo, you can try MY Computer System which is in digital mall also. Below is the details of the shop.

Company : My Computer System
Address : Lot 2-05, 2nd Floor Digital Mall, No 2, Jln 14/20, Seksyen 14, Petaling Jaya, Selangor. 46100 Malaysia
Phone : 014 6600622
Fax : 03 79551346
Email : info@mycomp2u.com
Website: http://www.mycomp2u.com

Thank you

Thanks! I'll look into it...

Latest version really bad for wireless connections.

Hi email2one, we got newer version which is just uploaded yesterday. Below is the link

http://support.asus.com/Download.aspx?SLan..._N56U_1018m.zip

Have a try on this version.

Thank you