Hi everyone.

Previously, I used my Asus RT-N56U to pair with Unifi's ZTE 931 modem. But after the modem adapter got problem, TM technician replaced the different set of modem for me as they said now Unifi is using this Huawei HG655A modem to all new customers, ZTE 931 no more available.

After install the new modem, the Huawei HG655A modem got no problem with the Unifi's DLink router. But my Asus RT-N56U no more can communicate/link with the Huawei HG655A. I did update the Asus RT-N56U latest firmware but still can't communicate/link with the Huawei modem.

Anyone here got similar problem? Or can anyone here kind to assist?

how to save the log file? The log file will remain undisturb even i did many times of factory reset and firmware updates? The log file will started from the day i 1st install the router?