QUOTE(Gen-X @ Aug 1 2009, 12:45 AM)
What the heck, soon I have to talk to a non-Malaysian CS rep if I call up HSBC.
Oh shoot ! My mom has canceled her CIMB Mastercard and we're bringing our credit card business over to HSBC.
QUOTE(winner @ Aug 1 2009, 11:22 AM)
HSBC M'sia is downsizing? That's definitely not a pleasant news. Oh, I should advise my family to take money out from the bank? I'm a bit "kiasu" type and I did the same to Citi end of last year.
HSBC Malaysia is
NOT downsizing. In fact, HSBC is opening a HSBC Amanah branch in Kota Kinabalu very soon. This will be HSBC second branch in Kota Kinabalu. The exact location is not known but was told the branch is under renovation now and they have hired people to work in this particular branch. They seem to be very secretive about the location but i suspect it is in Universiti Malaysia Sabah (UMS) area.
Believe they are shutting down the call centre here in an effort to cut down on cost. I wondered next time we call HSBC call centre, which country will our calls be diverted to ? I hope it's not Bangalore in India. Many US companies have call centres in Bangalore, India and it's a nightmare. Believe Singapore call centre will assist us better, since we talk in the same language (Manglish/Singlish)

I have been wondering when is Citibank going to set up a branch here in Kota Kinabalu. They were supposed to open a branch in Kota Kinabalu 3 years ago when foreign banks were given license to open 4 more branches in Malaysia but the plan was scrapped in the very last minute and they decided to use the license they planned to open a branch in Kota Kinabalu to open the Citibank branch in Bukit Tengah, Penang instead

Now that they are allowed to open another 4 branches next year, hopefully Kota Kinabalu is back on their expension plan !!!! Been wanted to get their credit card but reluctant as they do not have a branch here. Very troublesome in case there is anything wrong their credit card.
This post has been edited by MilesAndMore: Aug 1 2009, 06:03 PM