hi. umm.. not sure if this is the right place but anyone bought something from gwing hobby before? want to pre-order something from there but need to ask around first.

Been buying lots of stuff from them. Their service is good. You can give them a try.

Guys,
DO NOT SUPPORT GRAFFITI TOYS. A few days ago, they advertised TF DOTM Human Alliance Roadbuster @ RM112.50. I believe some forumers saw this too. I was also informed by one of them yesterday. SMS Jee to confirm and he said it is priced so.

Went there and found out that it's sold in set of two with BB because "nobody wants it." So he can just cheat his customers like that?

False advertisement. Very unethical. Never ever support Graffiti Toys @ Berjaya Times Square.

(update: the post is now removed from the blog)

I'd rather lose the RM3.00 I paid for parking and some petrol than paying RM225 and get cheated.

totally agree

This post has been edited by snakees: Nov 27 2011, 12:34 AM

Ya, Graffiti are notorious for packaging stuff here and there, trying to sell off their unwanted stock of Bumblebees and Mudflaps. If you're lucky enough to find two items you like then it's not that bad, but it rarely happens. I usually only go there for Star Wars stuff, and some of the older toys which are no longer found elsewhere like the ToyBiz Marvel figures and so on. I've been buying from them since they were PlayStation in Star Hill, and they've always been friendly, although their prices aren't as competitive as other places.

Agree on the XL shop in Mid Valley - that guy with glasses is really unfriendly, and good luck if you want to ask him about anything. The BTS branch is really nice - the two guys there are chatty and helpful, although I was a bit upset when they told me to check the website "if it's not there we don't have it" when I asked them about the re-release of Figma Saber and Rider. When I went to the Ampang HQ today I was told that they had them, and they're sold out - apparently the website isn't accurate and I should join their Facebook group to get the latest updates. Ampang HQ service is pretty good - I think the lady there is the boss or something, but it's a horrible place to try and visit location-wise. BTS is still my favourite branch, although Empire's branch isn't bad either. The large guy manning the place there is also quite helpful - in fact sometimes he talks too much, but it's okay for me.

I've always had good service from Time Machine, but when I go there I know that I expect to pay more than I would in XL shop for my stuff - I go there to look for stuff which other places no longer stock, and I've found some stuff there which I thought I'd never see. Their prices can also be quite competitive if you buy from their eBay account (although I'm not sure if it's still active). I did a search around KL for a Soul Of Chogokin Daltanious and their price beat Graffiti Toys, vHobby and that shop in AmCorp Mall (I think it was Ultimate - the one not on the top floor like the others that's closed most of the time I go there).

Another shop I'd like to compliment on their service is the Toys R Us in KLCC - quite unexpected, really, but they're really friendly and seem to enjoy their toys, unlike some other shops I've come across.

Time machine has moved to the mall opposite time square am i right?

Ya, Plaza Berjaya. From Times Square, if you take the bridge across (the one which connects to the monorail) you'll go straight into Plaza Berjaya. Then you take the escalator one floor up, turn left and walk all the way to the end.

Guys, i've got some questions here.
I want to buy 2 psp limited edition games that come with figma.
The links are below:
http://www.jlist.com/product/PRE901
http://www.amazon.com/gp/product/B002QXMV4...&n=&s=&v=glance

I want to ask, which shop in Klang Valley can help me order?
I'm new to buying figures and these two would be my firsts....

I've sent email enquiry to XL-shop and am planning to go to their mid valley branch this Friday... but i just read from the above that the xl-shop branch at mid valley is not friendly and unhelpful, so any other recommendations that can help me?
Thank you.

i think you need to look into 'Services Noticeboard' thread and find seller who can help you order directly from Japan.. XL unlikely selling psp games with figma.. not sure but you can try

oh... i asked them already, EPIC FAIL.....
now seeking for new help...

cause u ask the wrong stuff in wrong place. u have better chance by checking out gameshop

This post has been edited by vapor131: Mar 1 2012, 09:36 AM

LOL... asked Gamers Hideout, Software Boutique and etc and all also same... all said do not carry it...

but nevermind, i already placed order for it.

I had a really bad experience with Ultimate Toys

during the time it happened way back in 2007/2008, I was still new and was into collecting starwars master replica lighsabers. I wanted to get a Qui-GOn jin Light saber. the shop attendant said it was quite hard to find since it was already past the pre-order stage but he said they might be able to get it for me. a deposit was made, and 2 weeks later I dropped by to inquire about it the item. still no news. weeks later still no news. when I dropped by again, he said he was unablee to get the item, so I decided to get the darth sidious light saber which was currently in pre=order. I also ordered the Darth Maul Force FX dual light saber. Another deposit was made. a month later, tried to call, no answer (I later found out the guy was in Singapore). the next week I dropped by (they don't seem to have the courtesy to call customers when the items arrive). saw a few Force FX light sabers and asked if mine was among them. The answer was yes but there were "problems" with the electronics so they had to be sent back to Master Replicas to be exchanged. Being the good guy that I am I didn't make a fuss. I just asked for the status for my pre-ordered darth sidious saber. still "processing".

i kept dropping by 2 weeks at a time just to check up on them and kept getting the same reply. later on I got quite busy with work and wasn't able to simply drop by anytime so I tried calling them (even though past experiences taught me that the possibility of anyone answering was less then 0.001%). Every time I called, it was either engaged or no answer. When I finally was able drop by later on, the person that I used to deal with was replaced by someone else. asked them about my order, but kept getting dumb looks. So I asked to speak with the guy I was dealing with previously but was told he was in Singapore. They took my name and number again and said they would call me back. weeks, months down the road and no news. then they started closing their shop on weekends so I couldn't talk directly to anyone. trying to call them was just a waste of time since there was never an answer. to this day, still no news

Nowadays, when I go to amcorp mall and see their shop all closed up, it makes me think back about the bad experience I had with them and makes me really fed-up. Wish I could give the owner a piece of my mind and get back the money I deposited but then, with shop always closed what can I do? The only person I have ever dealt with was a guy named Jeremy who said he and his partner were the owners. It's been years and I've never seen his face around Amcorp or PJ

btw, I heard the glass for the shop was broken some time ago. maybe someone who had the same experience as me took matters into their own hands? a little extreme perhaps. but maybe what goes around, does comes around...

This post has been edited by AKM47: Mar 6 2012, 11:03 PM

^ sorry bro, but don't u have the receipt for the payment u made for the preorder? u could have gone to him and demand for a refund of ur cash regardless if it was his partner who deal with u... ur very patient bro, i respect that...but u have to fight for ur right too..

it is 2012 now bro...so it's been 4 years they hold on to ur money...about time u did something bro... best of luck..

bro, your patience and calmness earned my respect, but i really think you should fight your rights as a customer, if you still have the receipt with the pre-order, please go to them and demand refund, i think they're taking advantage of you since you arent stern enough with them, so they think they can play you off....

good luck on your fund retrieval.

Thanks kayubalak, rurushu

I think I have the receipt somewhere. most probably in my old wallet. will try to find it. but I'm not sure if they would even consider my complaint since it's been such a long time. they will definitely play the "Why come to us now? u should have came to us earlier" card.

I also heard somewhere (i think it was in LYN forums) that the 2 owners parted ways and the one handling Ultimate Toys is the other partner. not the one I was dealing with. so if the story holds true, and they did part ways, I'm not sure if the current owner is willing to cover up for they other guys mistake/misconduct.The amount i paid also wasn't small since what I ordered was the 1:1 light saber and the both sides of the darth maul force FX sabre. roughly around 2k to 3k

All in all, I will try to confront them with this matter. I'm just waiting for them to be open (they're ALWAYS closed whenever I go there). will be happy if any forumers here (who usually buy from them and have good relationship with them) could highlight this matter to them

wow bro, its amazing tat u have a high level +9999999 patience. if me long time i oledi
give a piece of my mind.

anyway, the previous guy (the one u dealt with) probably have an arguement with Jeremy (current owner) few years back. more of a disagreement (my friend told me)

of coz, since i got no proof, i wont speculate anything. But the way Jeremy do his business, I'm amazed he is still running it coz he got ZERO ppl skills n he reli sucks!!!

Is it so hard 2 do business tat u must show ur frowning face everytime a customer walks in? Does it hurt to be kind n courteous 2 others? If he cant do tat, then he might as well get the F!!@# out of this business.

thanks bro roytomas8998.

I was dealing with Jeremy when all of this happened. you're saying Jeremy is the current owner? he's the guy with the long hair (if he hasn't changed his hairstyle) right? I thought the other guy was the current owner. maybe there's still hope yet (that is, if he even remembers me or would even entertain me). I'm not sure when I'll be able to do it, but that shop is definitely on my "To do" list.

go at him bro, it's your money, you shouldnt be afraid of him, you paid your money, and if he accepted it, meaning he has everything in his power to do the job properly.
if anything sour is to happen, he's the one who should be afraid of you, plus you have the "proof" which is your receipt, the worst case scenario would be you bringing it to consumer's right....

support you bro!

helo. the last time i saw him last yr, his hair was short. u got the receipt rite, then proceed 2 claim wat is ur right as a consumer. if u need backup, then u call me! we confront him. but u do the talkinglah coz i'm just 2 be there as backup.