QUOTE(Harddisk @ May 3 2011, 11:15 PM)
lol, but I am not a good liar. I am very honest when buying stuff, so I also lazy to bargain. Ask once, got discount or not, if not, then forget it, just pay.

Added on May 3, 2011, 11:17 pmYeah, can use credit card without surcharge, best!
And they are (Gamers Arena) more than happy to oblige.
I don't think so GA got the cheapest price for Gundam, as other shop is still cheaper even with the credit card surcharge.
Cash is king, pay cash and enjoy the cheapest price

Added on May 4, 2011, 2:39 amQUOTE(sjn hassan @ May 3 2011, 11:05 PM)
i ask for a discount until the limit..until the seller said cannot give anymore..it's RUGI already..but he still serve me well till today. Congrats & Thanks to Mr Terry @
1 Toy / Amcorp Mall
** do u think i'm a Bad Customer? imho it's a normal buyer habit to ask for discount as low as we can. As a seller they should entertain us..just reply the answer politely. If we can find some where cheaper..then we have an option to get it from other shop..it's normal in business right? But sometimes we rather spend extra RM5-10 more with our favorite shop since they give a better Customer Service than other shop
What i mean by bad customer is that if you ask for a discount loudly until the whole shop can hear you, therefore you are a bad customer. As seller might give you, only you discount but not to the whoever in the whole shop

Added on May 4, 2011, 3:21 amQUOTE(Harddisk @ May 3 2011, 10:38 PM)
Rule no 1 in securing your prospects/customers hearts: warm yourself up, YOURSELF, not the customer to do it for you. If not, put yourself in the microwave first.
Being hostile and show bossy face/look/khuan/action won't bring businesses in. So I guess now we know why so many had bad experience with them, cause they lacked a microwave/oven.

In situation like this, then it is up to you to warm the seller up, if you want something from them which other place can't offer. Use your own PR skill to break the ice. It is discount and the rare/limited item that you wanted. Seller wouldn't bother whether you buy or not as this item is hard to get and if you don't buy, then another customer still will buy. In this case, seller got an upper hand
Show them your bossy and customer is always right attitude = bad experience buying from seller
Manage to break the ice with no discount = next time try harder
Manage to break the ice with discount = you win, seller lose
Manage to break the ice with super special discount = double win, seller double lose
Using your PR skill cause you nothing and get you what you want and it is workable everywhere. Use the force, use the Jedi trick
Added on May 4, 2011, 3:48 amQUOTE(calcilis @ May 3 2011, 09:04 PM)
actually i don like their
"don touch this and that" Service
they might be good to customer onli if they got KA-CHING!
When i was young, wherever i go with my parent. they always tell me this : see only, don't touch!
What does that mean : My parent is afraid that i drop the item causing it to break. Break lead to force buying. Force buying lead to anger. Anger lead to hate. All this lead to bad buying experience and bad customer service.
Why bother touching when you have no intention to buy. Touching a collector item lead to box damage even if you did not drop it. Collector item lost value due to box damage. And when a customer buy, it is so obvious they will look for the best box condition. Making the item lost on value without buying is sure to anger the seller. It is like walking into a car showroom, scratch a car and then walk away hoping that the car salesman did not notice
I deal with clothing, and i find it really sickening that the clothing i am selling, have bubble gum sticking to it. Will customer still buy a T-Shirt with bubble gum sticking to it. Will customer accept dirty finger print on a new white T-Shirt?
Why complain so much when you yourself is nothing better than an inconsiderate selfish buyer which only carry an attitude of not only customer is always right, but you are always right? Customer is king, but seller is not a slave to your money. Don't forget, that your money is worthless until you spend it.
This post has been edited by snakees: May 4 2011, 04:14 AM