Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Toys Shop Compliment & Complaint, Toys Shop C&C

views
     
snakees
post Jan 14 2009, 10:55 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
i hate graffititoys. i feel stupid after buying from other shop paying more. 3-6 month later you can see the same stuff selling at graffititoys at cheaper price. that is why i hate that shop. graffititoys always make people bang balls with their sometime impossible cheap price. example the batman kotobukiya at rm 88. their sota toys wow 3pcs for rm 99 . walk in to other shop and ask for discount but they always declare that the item is fake. well, bought mine for rm 99 3pcs and mix it up and compare with my friends set which is bought for rm 210 earlier. found no different at all. same goes for the batman, bought mine for rm 175 earlier from another shop in damansara. bought another batman at rm 88 for christmas gift for my friend. open before giving as a present and again no different at all. even try weighting it to see whether there is any different in weight. guess what? same . the only problem is that i must wait and be patience in buying toys as that stupid shop won't let us know what is coming soon and they don't even have a website. got their blogspot but there isn't any update for quite some time.i hate graffititoys, but still have to love graffititoys at the end.

another thing is their gundam, really pissed off when they suddenly drop the price a year back. as i also collect gundam, i got more than 50 pcs of mg buying from other shop. imagine paying extra rm 40 to rm 70 per pcs * 50 = to few k extra. f***. really bang balls as during that time they have nearly full range of gundam in their shop.



This post has been edited by snakees: Jan 14 2009, 11:22 PM
snakees
post Jan 16 2009, 04:32 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(rayloke @ Jan 15 2009, 02:50 PM)
agree with vince, for figures or other collectables, yes, u might need to get it fast coz price might jack up high later or cannot find at all.

but for model kits, which need to assemble, 99% price wont go up high. unless currency fluctuations or government policies or any other external reasons. I sincerely hope u r not collecting MGs to hope the price will go up in the future...... coz that 's definitely not worth it, coz even increase price, also wont be a lot.
As for your post......like reverse psychology, it sounded like u think GT is the cheapest in town. but my opinion is, it's too good to be true, there is no single shop offer the cheapest in EVERYTHING. u gotta shop around town to get the cheapest deal. Something like hypermarket.....

As for me, i used to go XL in cheras few years ago. There's a girl there who's really friendly n know her stuff well (Think many of u know who am i refering to).  Everytime i left that place, i was like cursing,"WTF, why i bought SO MANY?"She 'd never tried to hard-sell to me, but with her easy to chat with attitude, and her knowledge of the goods in the shop, i just always fell into hell of infinite buying........

mebbe i was young then...... tongue.gif
*
very true that gt is not the cheapest in town, but gt actually stabilize the price of gundam and many others japan toy which the yen is stated on the box itself. before i discover this shop, i am paying actually 25% - 35% more for every japan toy being purchase else where. imagine paying that extra until today! . i mean i don't mind lah, paying more, but why should i pay more? for customer service? for a nice attitude of shop owner? you got to be kidding, i am not those stupid people that fight with their own money just for customer service and attitude.

anyway whether i am phrasing, hate or complaining or whatever. i have no regret knowing this shop. as the longer you deal with this shop, discovering their secret pricing,make you ask yourself whether izzit too good to be true or what, fake? well the answer from me is, yes. their pricing is really unpredictable and unbelievable. try it yourself la, support and loyalty really does count.same goes for your pr as well. yes i did pay extra in gt before, but after dealing with gt for a few years, the expensive era in buying toys is over. the cheap era of buying toys have finally started for me. well loyalty,support and even paying more without complaining really have a good pay off at the end. and is only happening in this particular shop. i hate to admit it, but i can't get any cheaper elsewhere beside from gt .

you will know what i really mean when you deal with gt long enough. and when this happen, yes gt is really the cheapest in town. offering the impossible, unbelievable, unbeatable and unpredictable price which they guarantee elsewhere can't offer. and it is really true, no point hunting elsewhere in malaysia after gt guarantee price. try it yourself, at the end, you will know what i really mean.good luck.


snakees
post Jan 18 2009, 05:22 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Exiled_Gundam @ Jan 16 2009, 07:39 PM)
Haha those memang bootleg punya... But I noticed several of the figures's price seems to not be the bootleg one..so I dunno whether those figures are genuine or not
*
well the question is ,did anyone ever pay for a bootleg at original price before? did anyone ever pay for an original at a bootleg price before? well i did pay for both, bootleg at original price and original at bootleg price before.but not mentioning, what, where and when. will not like to flame anyone at all. always wondering, izzit just me or izzit happening to any other. GT is like - as mention earlier, unpredictable, impossible, unbeatable, unbelievable. or should i say, predictable, possible, beatable , believable ?

hmm.gif

This post has been edited by snakees: Jan 18 2009, 05:23 AM
snakees
post Jan 22 2011, 01:50 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
Stop being so naive

If a certain shop lower their price from the normal retail, then definitely those shop that don't lower their price look expensive la.

Even so, paying extra RM 10.00 - RM 20.00 so what. Big deal?

Buy a Honda also pay almost triple the normal price
Buy a Proton also pay extra compare with Saudi Arabia

Already pay so much extra for a car, so what so big deal over RM 20.00 - moreover over a toy ?



snakees
post Jan 22 2011, 09:09 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
It is not wrong to shop for cheap toys, but cursing a shop just because of RM 10 - RM 20... please stop it la, as others is laughing at this small petite RM 10 - RM 20 issue . toy shop owner is just trying to make a living just the same as you as well. They don't deserve your cursing just because of you yourself not willing to let others make RM 20 which is not a lot of money after considering their electric bill, house installment, CAR installment, family expenses, rental (which is incredible high compare oversea), food etc. Toys in Malaysia is reasonable cheap if you compare with many more country like Indonesia, Thailand, Taiwan, Brunei and many more.

And yes, you got a choice. you always got a choice even in buying a car.
Stop being naive
snakees
post Jan 23 2011, 05:13 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
it looks like my example is being turn into complaints by you.. lol :-)

Put it this way, a certain toys is being retail by a local distributor at a recommended price RM 100.00 . Shop-A sell it at RM 100.00 . Shop-B sell it at RM 85.00 . So Shop-A sell at scalp price?

I found it a bit unfair that some complaint about a mere RM 10.00 - RM 20.00 as it is so obvious that Shop-B is doing an offer but Shop-A is not and being branded as irresponsible shop. Scalp price should be at least double the price or even more .

and sorry, i am not in the toys business. but i do retailing on clothing, watches, artificial jewelry and shoe. On toys, never. As the margin for toys is too small . Collecting is much more fun than selling toys.

lol. offend not taken :-)

This post has been edited by snakees: Jan 23 2011, 05:16 AM
snakees
post Feb 8 2011, 05:04 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
if you live in Ampang then obviously you buy your stuff from K.L side, If you live in P.J then obviously you buy your stuff from Midvalley or Damansara. If you live in Subang, then for sure you buy from Empire.

Everyone know where sell Transformers, Gundam, Hot Toys etc at cheapest price . Why travel from Ampang to Subang just to save RM 20.00 ? Trying to be smart or trying to save ?

Spent 5 hour looking for the best deal = save RM 20.00
Spent 5 hour on payable work = make RM 50.00 income

RM 50.00 - RM 20.00 = RM 30.00

You spend RM 20.00 but have balance of RM 30.00 .
Try to save RM 20.00 and have a negative RM 10.00 .

I am not a rich man , but hopefully one day become one by using basic plus minus math and of course common sense . No offend to anyone :-)





snakees
post May 3 2011, 05:47 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
I buy from TM and have no problem dealing with them.

it is always about TM service blah blah blah (complain)

why not try being a good customer if you want good service ?

snakees
post May 3 2011, 09:03 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 3 2011, 06:13 PM)
^ define good/bad customer. smile.gif
*
Super customer : No question asked, just buy and pay full amount (get the best service)
Good customer : Ask a bit, buy without discount (still get the best service)
Ok customer : Ask for discount nicely and softly, then buy (get good service)
Bad customer : Ask for discount loudly until the whole shop can hear, then buy (not welcome)
Worse customer : Ask for discount over and over again loudly until shop assistant fed up, then don't buy (won't even look at you)

It is your own character and attitude that define how you are being served/treated wherever you go.
Refrain from asking discount while asking for a better service. Like to take but reluctant to give

Money is not everything, but everything is money

No offend

snakees
post May 3 2011, 10:59 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007


And imagine they always give excuse to you like, "this is the last unit" reason for not giving discount. After you bought it, make a u-turn in a couple of hours later, the same item is being placed onto the same shelf, just ONE unit, to be sold again.




just tell them that you wanted 3 piece instead of 1 piece la rclxm9.gif . when they take out another 2pcs, tell them you need to double confirm with your friends whether your friends wanted it too

it is just business tactic to make you buy dude biggrin.gif
snakees
post May 4 2011, 02:24 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 3 2011, 11:15 PM)
lol, but I am not a good liar. I am very honest when buying stuff, so I also lazy to bargain. Ask once, got discount or not, if not, then forget it, just pay.  laugh.gif


Added on May 3, 2011, 11:17 pm
Yeah, can use credit card without surcharge, best!

And they are (Gamers Arena) more than happy to oblige.
*
I don't think so GA got the cheapest price for Gundam, as other shop is still cheaper even with the credit card surcharge.

Cash is king, pay cash and enjoy the cheapest price whistling.gif


Added on May 4, 2011, 2:39 am
QUOTE(sjn hassan @ May 3 2011, 11:05 PM)
i ask for a discount until the limit..until the seller said cannot give anymore..it's RUGI already..but he still serve me well till today. Congrats & Thanks to Mr Terry @ 1 Toy / Amcorp Mall  notworthy.gif

** do u think i'm a Bad Customer? imho it's a normal buyer habit to ask for discount as low as we can. As a seller they should entertain us..just reply the answer politely. If we can find some where cheaper..then we have an option to get it from other shop..it's normal in business right? But sometimes we rather spend extra RM5-10 more with our favorite shop since they give a better Customer Service than other shop
*
What i mean by bad customer is that if you ask for a discount loudly until the whole shop can hear you, therefore you are a bad customer. As seller might give you, only you discount but not to the whoever in the whole shop brows.gif


Added on May 4, 2011, 3:21 am
QUOTE(Harddisk @ May 3 2011, 10:38 PM)
Rule no 1 in securing your prospects/customers hearts: warm yourself up, YOURSELF, not the customer to do it for you. If not, put yourself in the microwave first.

Being hostile and show bossy face/look/khuan/action won't bring businesses in. So I guess now we know why so many had bad experience with them, cause they lacked a microwave/oven.  laugh.gif
*
In situation like this, then it is up to you to warm the seller up, if you want something from them which other place can't offer. Use your own PR skill to break the ice. It is discount and the rare/limited item that you wanted. Seller wouldn't bother whether you buy or not as this item is hard to get and if you don't buy, then another customer still will buy. In this case, seller got an upper hand

Show them your bossy and customer is always right attitude = bad experience buying from seller

Manage to break the ice with no discount = next time try harder

Manage to break the ice with discount = you win, seller lose

Manage to break the ice with super special discount = double win, seller double lose

Using your PR skill cause you nothing and get you what you want and it is workable everywhere. Use the force, use the Jedi trick



Added on May 4, 2011, 3:48 am
QUOTE(calcilis @ May 3 2011, 09:04 PM)
actually i don like their
"don touch this and that" Service

they might be good to customer onli if they got KA-CHING!
*
When i was young, wherever i go with my parent. they always tell me this : see only, don't touch!

What does that mean : My parent is afraid that i drop the item causing it to break. Break lead to force buying. Force buying lead to anger. Anger lead to hate. All this lead to bad buying experience and bad customer service.

Why bother touching when you have no intention to buy. Touching a collector item lead to box damage even if you did not drop it. Collector item lost value due to box damage. And when a customer buy, it is so obvious they will look for the best box condition. Making the item lost on value without buying is sure to anger the seller. It is like walking into a car showroom, scratch a car and then walk away hoping that the car salesman did not notice

I deal with clothing, and i find it really sickening that the clothing i am selling, have bubble gum sticking to it. Will customer still buy a T-Shirt with bubble gum sticking to it. Will customer accept dirty finger print on a new white T-Shirt?

Why complain so much when you yourself is nothing better than an inconsiderate selfish buyer which only carry an attitude of not only customer is always right, but you are always right? Customer is king, but seller is not a slave to your money. Don't forget, that your money is worthless until you spend it.

This post has been edited by snakees: May 4 2011, 04:14 AM
snakees
post May 4 2011, 01:23 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 4 2011, 07:21 AM)

That's a very old old thinking when we are in era of Information Technology, where paperless counts.

*
Old thinking / paperless or not, CASH is still the king. If you see RM100.00 and a credit card on the floor, which one would you pick up first?

Also, why not you try flashing your credit card in a wet market or a wholesale centre . Hopefully the trader there won't give you that weird look smile.gif


snakees
post May 4 2011, 02:06 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 4 2011, 07:21 AM)

That's probably right cause like you said, when you were young. You should understand, we, here, are adults, with sane mind and we can make decisions. Decisions which WE ourselves will have to bear responsibilities to. Decisions that might put us in jail. You think we can't handle glassware? After so many years of being human being, we are still afraid of admitting to our faults?

Snakees thinks we are all still juveniles?
Nah, they said that to customers even touching the Gundam boxes. Those more expensive or limited stuff, they locked away in the glass case.


*
Put it this way, you go your friend house, you simply touch your friend stuff ? If you do, then it is nothing but no manners.

Still the best is, only touch if you want to buy. if not then it is always better not to touch other people stuff, even if it is place on the shelf for sale and it is not against the law to touch. I belief that in today era, basic manners like this have been taught 99.99% in house unless you are the 0.01% that is being left out

Nice to see, nice to touch. once broken consider sold. But it is unreasonable for any retailer to force you to buy a gundam if you leave a small dent on the box after you touch it. Box damage, value drop. your touch lead to seller lost, but you gain the pleasure to enjoy touching . Nothing but selfish
snakees
post May 4 2011, 04:39 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 4 2011, 02:19 PM)
That is why, you are the one dropping RM100 and I will only drop the credit card. laugh.gif

I don't go wet market, so flicking credit cards in wet market won't happens on me. Shopping from supermarket got la.


Added on May 4, 2011, 2:21 pm
GA is selling that for RM170-RM180, right?

Meaning RM70 mark up? More than 40%...  sweat.gif


Added on May 4, 2011, 2:23 pm
So you are saying, I touched my friend's stuff, then I tell him/her, "I want to buy these and that"

Not everyone as kaya as you, once touch can buy everything, including your friend's house. (remember you touched the floor as you entered the house?)

It's a basic shopping concept, to touch/hold an item of interest. That's why you see there are fitting rooms for clothing department.

Besides, friend's stuff not for sale, so I won't touch. That very basic manner I understand, of course. But your analogy is not a very good one though. Got something else?  laugh.gif
*
Oh yea, i forgot, you are always right biggrin.gif
snakees
post May 4 2011, 05:37 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 4 2011, 07:21 AM)
Let's look at this from another point of view, just for the sake of discussion. What if a customer's hand got stuck to the bubble gum that was stuck to the piece of clothing. Would they hold it against you? I believe most customers would shrug it off and just leave the shop to fix themselves up in the washroom.

I believe these are a certain risk that you have to take into considerations, running your own business. It's similar in the case of a sandwiched car accident. The middle one was innocent, but still have to claim for own insurance and lose all the NCD. There are things just not fair, yet we have to live with it.

Still, there are the risk of running businesses. If there is no risk, it is not a business, it's casino, or Sports Toto. Hopefully I don't get sued for that. laugh.gif
*
Putting bubble gum on clothing is not an accident but it is being done on purpose, it is nothing but uneducated and uncivilized . To compare purposely disposing bubble gum on a t-shirt and car accident is totally irreverent. That is why they call it a car ACCIDENT

Of course there is risk in running a business, but why purposely dispose off bubble gum on a brand new t-shirt ? I rather someone stole it off, at least the thief can still wear the t-shirt or sell it or put it to good use. but spoiling a new t-shirt ... lol doh.gif


Added on May 4, 2011, 5:39 pm
QUOTE(Harddisk @ May 4 2011, 04:54 PM)
Finally you understood, the power of consumers.  thumbup.gif
*
you did not get what i mean, did ya ? doh.gif biggrin.gif biggrin.gif biggrin.gif

This post has been edited by snakees: May 4 2011, 05:39 PM
snakees
post May 4 2011, 07:19 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(snakees @ May 4 2011, 05:37 PM)
Putting bubble gum on clothing is not an accident but it is being done on purpose, it is nothing but uneducated and  uncivilized . To compare purposely disposing bubble gum on a t-shirt and car accident is totally irreverent. That is why they call it a car ACCIDENT

Of course there is risk in running a business, but why purposely dispose off bubble gum on a brand new t-shirt ? I rather someone stole it off, at least the thief can still wear the t-shirt or sell it or put it to good use. but spoiling a new t-shirt ... lol  doh.gif


Added on May 4, 2011, 5:39 pm

you did not get what i mean, did ya ?  doh.gif    biggrin.gif  biggrin.gif  biggrin.gif
*
It look like i am always on the retailer side. Yea, i am doing retail but when i go out to shop, i am a consumer too, you know. So basically, if you can understand the both side of retailer and consumer, you should be grateful that there is retail shop for you to go do your shopping and i bet you that all retailer is more than glad to have your support for them.
Retailer open shop to do business my friend, not charity. They will try to make every cents out of you. Whether they do charity or not, we don't know . lol biggrin.gif
snakees
post May 4 2011, 08:02 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Harddisk @ May 4 2011, 07:34 PM)
There's still a way to fix the bubble gum on shirt thing. Remember the ice method? smile.gif

I was just pulling your legs on the consumer power part, chill bro. Take it easy.
*
nah la , selling t-shirt with bubble gum sticking to it before (even if it has been removed) to customer is just not right
snakees
post May 20 2011, 06:01 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
Graffiti Toys closing down? saw them shifting many carton out but did not ask them
snakees
post Jul 27 2011, 05:13 PM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Parody @ Jul 27 2011, 04:22 PM)
Not to defend the shop or anything, but when buying such acrylic display cases, whether it's RM5 from Daiso or RM85 from a China company, the dimensions of the case are clearly stated on the box. Should you encounter any problems of fitting it in, it's entirely your fault and not the shop's. Whether the shop is nice enough to exchange it for you is entirely up to their discretion. They are under no legal obligation to do so, unless the dimensions are not revealed and there has been some misrepresentation on the seller's behalf.

Also, the clause "No exchange/refund allowed" on receipts carry no legal exemptions. It's not a valid clause as it's against consumer rights.

By the way, i think you seem to be having a lot of "bad luck" as you keep buying stuff that are unsuitable for your use. Be a smart consumer, and try to gather some information on the product before buying. It's less-hassle that way.  wink.gif

*
Not really, i think the seller should change the product for the customer if the product is still new and haven't been used before . Majority shop change the product but not refund. Majority win. nod.gif
snakees
post Jul 28 2011, 03:47 AM

New Member
*
Newbie
0 posts

Joined: Nov 2007
QUOTE(Parody @ Jul 28 2011, 01:36 AM)
Depends on how you define "new" and "haven't been used before". A chainsaw that has been taken out of the box but never been switched on would be considered as new but a box of toys that had the seal broken would no longer be new. And if l30n91120 had never used the display case before, how would he know that it's not suitable?  rolleyes.gif

...one more thing, the majority doesn't always win. rclxs0.gif
That's the equivalent of someone buying a Leader Class Bumblebee today, keeping it sealed and untouched, and exchanging it the day after just because he likes Leader Class Ironhide better now. If the product is not at fault, you're not eligible for an exchange, that's all i'm saying.  nod.gif
Less hassle for us but it would be more hassle for them. Think of the procedures they had to go through, like how to key it in the computer records, how to notify the suppliers to cancel that order for one and make a new order for another, how to report the case to their superiors/owners, etc. Not to mention that you probably won't be the only one abusing this privilege, and God knows how many times humans change their minds!
This Doraemon understands me well. cheers.gif

*
yes, you should try to make more informed purchases. but human do make mistake. I guess you are confuse between a chainsaw, a toy and a display box sign0006.gif . How badly damage can a display box be after opening it to have a look . you don't and can't play with a DISPLAY BOX. If the box have scratches then the customer is not eligible to an exchange

Define "new" and "haven't been used before" :
So you walk in a shop, wanna buy a medium size display box. ask shop assistant to open it to check for scratches . everything is in perfect condition. then you decide to get a bigger display box instead of the medium size. you bought the big display box. so shop assistant nicely put back medium size display box on shelf for sale. I guess that the medium display box now is old and no longer is new. doh.gif . so a next customer come in and want to buy the medium display box, the retailer should tell the customer that this display box is used before since it is open before for inspection? Is it true that display box opened by shop assistant in shop and nicely pack back, without scratches consider still new while if a customer purchase it, bring it home, opened it and pack it back nicely without scratches consider used and old? Or is it before purchase everything is new, once sold consider old?

you make a mistake buying leader class bumble bee today, keeping it sealed and untouched, and exchanging it the day after just because you likes Leader Class Ironhide better now. yes, you make a mistake buying something you don't really like, so you bring back to the shop to exchange and exchange it. after all the bumble bee is still new, sealed and untouched. unless you are being mischievous , you open it, play with it and return it. If a retailer think that it is too much hassle to do a simple customer service , key in computer,notify supplier etc, then don't do retail la. don't try to push away your responsibility as it is the retailer job to do it. we customer already pay. forcing us to keep something we purchase wrongly is a total moneyflies.gif and leader bumble bee will end up in the dustbin . That will lead to wastage. Go green. The leader bumble bee is better off to someone that really like it

This post has been edited by snakees: Jul 28 2011, 04:08 AM

2 Pages  1 2 >Top
 

Change to:
| Lo-Fi Version
0.0285sec    0.68    6 queries    GZIP Disabled
Time is now: 28th November 2025 - 02:15 AM