QUOTE(Animeinter @ Sep 16 2008, 07:26 PM)
I am glad you have no problems with UOB. As for me, this is what happened:
1: Took them 3 months to finally send my cc statement. After I have made numerous complaints, they still call me asking me for late payment. I mean I do not even have my statement. Why should I pay for something I am not billed?
2: I travel alot hence I get many calls from my CC company verifying my purchase. However, it ALWAYS takes UOB 6 hours or more before calling to verify. So much for security.
3: Whenever I called them, my call timer on my hp says 5 mins before I can even speak to their platinum customer service.
So yea, for me, they top the list for being the worse. I hope none of you go thru the same nonsence.
I don't have such problems like you do when I still have my UOB. They are very efficient except sometimes the CS is just too "strict" and not helpful enough. Not something which I fancy esp when you intend to use the card overseas and anything can happen.
I have since cancelled my card and moved over to HSBC - no complaints whatsoever I tell you. They learn my spending patterns and calls me whenever something occurs outside of norms. Sometimes within minutes of the transaction and then they will call me. More importantly friendly, prompt and I don't get the run around whenever I'm in a hurry.
Added on September 17, 2008, 12:12 amQUOTE(bboyahman @ Sep 16 2008, 10:49 PM)
i wish to apply Shell citibank Credit.......

ALL bro n sis any advice o comment?
Any pro n cons ?? any thing need to b careful ??
Like the many advise which has been mentioned whenever someone ask this type of question - it is all entirely up to you. Different ppl have different experience with their cards and you have to take it with a pinch of salt coz different product suits different ppl.
If you like the Shell Citibank card, just apply for it. And if something happens which you don't fancy .... just cancel the card.
This post has been edited by hye: Sep 17 2008, 12:12 AM