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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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xuanchew
post Nov 14 2025, 03:23 PM

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QUOTE(jundi1000 @ Nov 14 2025, 11:43 AM)
Connecting LAN Port 2 from the Fiberhome Combo box to the router’s WAN port may help you regain 500 Mbps speed. I have tested this setup and it worked for me.
*
I also notice the Unifi setting is: LAN 1: IPTV, LAN 2 & 3: Internet, LAN 4: VoIP
Will this limit the speed to 90Mbps?
But after I tried plugging into 2 or 3, the router became disconnected

Then I saw TPlink FB page guide the user with this setting:

user posted image

This post has been edited by xuanchew: Nov 14 2025, 03:27 PM
joeblow
post Nov 14 2025, 09:38 PM

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Guys,

My internet with another provider is expiring Jan 2026. Thinking of switching over to Unifi, they offering 100Mbps at rm89 (free 6 months, 36 months contract) and 300Mbps at rm129 (free 6 months, 24 months contract). Some questions:

1. Normally when does unifi revise their Switch to Unifi or Stay with Unifi offer?
2. If I go for the 100Mbps package, will Unifi upgrade the speed if they have some programs later? Or they will never upgrade if you are within contract?

I am thinking of going for the 300Mbps package since 24 months which works out to around rm97 per month for 2 years. But I will go for the 100Mbps package if Unifi does upgrade speed during contract. 3 years a bit too long... I think price will drop soon.

Thanks for all the help.
QuantumEdge
post Nov 15 2025, 09:53 AM

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QUOTE(joeblow @ Nov 14 2025, 09:38 PM)
Guys,

My internet with another provider is expiring Jan 2026. Thinking of switching over to Unifi, they offering 100Mbps at rm89 (free 6 months, 36 months contract) and 300Mbps at rm129 (free 6 months, 24 months contract). Some questions:

1. Normally when does unifi revise their Switch to Unifi or Stay with Unifi offer?
2. If I go for the 100Mbps package, will Unifi upgrade the speed if they have some programs later? Or they will never upgrade if you are within contract?

I am thinking of going for the 300Mbps package since 24 months which works out to around rm97 per month for 2 years. But I will go for the 100Mbps package if Unifi does upgrade speed during contract. 3 years a bit too long... I think price will drop soon.

Thanks for all the help.
*
Just a reminder, Unifi is horrible in the evening recently
If you are a gamer, or use anything Cloudflare heavy
Run, stay with your current ISP

I jumped to Allo instead of sticking with Unifi

Also, that deal is horrible
Try to kacau your original telco, they might offer you something better

This post has been edited by QuantumEdge: Nov 15 2025, 02:25 PM
YoungMan
post Nov 15 2025, 10:53 AM

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QUOTE(joeblow @ Nov 14 2025, 09:38 PM)
Guys,

My internet with another provider is expiring Jan 2026. Thinking of switching over to Unifi, they offering 100Mbps at rm89 (free 6 months, 36 months contract) and 300Mbps at rm129 (free 6 months, 24 months contract). Some questions:

1. Normally when does unifi revise their Switch to Unifi or Stay with Unifi offer?
2. If I go for the 100Mbps package, will Unifi upgrade the speed if they have some programs later? Or they will never upgrade if you are within contract?

I am thinking of going for the 300Mbps package since 24 months which works out to around rm97 per month for 2 years. But I will go for the 100Mbps package if Unifi does upgrade speed during contract. 3 years a bit too long... I think price will drop soon.

Thanks for all the help.
*
Unifi will only upgrade speed if it's a direction from gov to lower price, for example, through MSAP. So instead of making you pay less, they upgrade your speed and you pay the same price.
36 months is too long for contract, usually after 2 years people already go to Tmpoint to find SWU plan. Since your contract is 36 months, they usually refuse to offer you SWU plan until your contract almost end.

QUOTE(tng55 @ Nov 14 2025, 10:13 PM)
100Mbps RM89 (free 6 months, 36 months contract) That wrong why 36 month contract they give ipad free or tv free not worth trash
possible 100Mbps RM79 free 6 months , 24 month contract or 100Mbps RM89 free 6 months , 24 month contract don't take free ipad or TV understand
*
Dei, 100Mbps RM79 is for SWU plan, not for new subscriber.
emilyngsc
post Nov 15 2025, 12:03 PM

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Anyone tap the redeem TVBAnywhere+ for free?
joeblow
post Nov 15 2025, 02:41 PM

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QUOTE(QuantumEdge @ Nov 15 2025, 09:53 AM)
Just a reminder, Unifi is horrible in the evening recently
If you are a gamer, or use anything Cloudflare heavy
Run, stay with your current ISP

I jumped to Allo instead of sticking with Unifi

Also, that deal is horrible
Try to kacau your original telco, they might offer you something better
*
My area only has Maxis and soon Time. Unifi offer the best promotion to switch over unfortunately.


QUOTE(YoungMan @ Nov 15 2025, 10:53 AM)
Unifi will only upgrade speed if it's a direction from gov to lower price, for example, through MSAP. So instead of making you pay less, they upgrade your speed and you pay the same price.
36 months is too long for contract, usually after 2 years people already go to Tmpoint to find SWU plan. Since your contract is 36 months, they usually refuse to offer you SWU plan until your contract almost end.
Dei, 100Mbps RM79 is for SWU plan, not for new subscriber.
*
Yeah thanks for the info. I also wonder if can get 24 mths contract rm79 for 100Mbps. Anyway I might delay until Jan 2026 to see if they have SWU6.0 and hopefully a new switch over incentive. I will either go for rm129 24 mths contract for 300Mbps or just 2 years rm89 100Mbps free 3 mths (their standard promo, so no switch over promo). 3 years contract only feasible if speed upgrade during that period is built in.
Rhetoric
post Nov 15 2025, 05:16 PM

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Maybe a little bit out of topic but I got this message trying to register Battlestate account

I read on Reddit that most people suggest turning off the router for a long time to get new IP, so I'm asking here if there's any alternative to that since I'm planning to do that tonight before I go to sleep I might as well try any other methods available in the meantime.

user posted image
YoungMan
post Nov 15 2025, 08:01 PM

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QUOTE(joeblow @ Nov 15 2025, 02:41 PM)
My area only has Maxis and soon Time. Unifi offer the best promotion to switch over unfortunately.
Yeah thanks for the info. I also wonder if can get 24 mths contract rm79 for 100Mbps. Anyway I might delay until Jan 2026 to see if they have SWU6.0 and hopefully a new switch over incentive. I will either go for rm129 24 mths contract for 300Mbps or just 2 years rm89 100Mbps free 3 mths (their standard promo, so no switch over promo). 3 years contract only feasible if speed upgrade during that period is built in.
*
SWU plan is not for switch over. You have to stay loyal for better or worst. When your contract almost end then only applicable for SWU.
budi1413
post Nov 15 2025, 08:52 PM

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QUOTE(Rhetoric @ Nov 15 2025, 05:16 PM)
Maybe a little bit out of topic but I got this message trying to register Battlestate account

I read on Reddit that most people suggest turning off the router for a long time to get new IP, so I'm asking here if there's any alternative to that since I'm planning to do that tonight before I go to sleep I might as well try any other methods available in the meantime.

user posted image
*
use mobile hotspot?
JLA
post Nov 15 2025, 08:54 PM

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QUOTE(Rhetoric @ Nov 15 2025, 05:16 PM)
Maybe a little bit out of topic but I got this message trying to register Battlestate account

I read on Reddit that most people suggest turning off the router for a long time to get new IP, so I'm asking here if there's any alternative to that since I'm planning to do that tonight before I go to sleep I might as well try any other methods available in the meantime.

user posted image
*
ip address blacklist
turn off and wait

» Click to show Spoiler - click again to hide... «

Rhetoric
post Nov 15 2025, 10:23 PM

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QUOTE(budi1413 @ Nov 15 2025, 08:52 PM)
use mobile hotspot?
*
QUOTE(JLA @ Nov 15 2025, 08:54 PM)
ip address blacklist
turn off and wait

» Click to show Spoiler - click again to hide... «

*
Using Cloudflare WARP helps, but I don't want to keep using that. I just want a normal way of doing it. I guess turning it off is the only method left. Hope it helps.
Muhammad Syukri
post Nov 16 2025, 02:03 AM

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QUOTE(ZeneticX @ Nov 14 2025, 12:49 PM)
Received call last Wed, until today I didn't receive any follow-up emails or calls. My Orders and Activites in portal also empty with no new request

Used their chat support yesterday to check on the status.... in the end just opened another report for me
*
Exactly same situation of me right now.

Called me last friday week ago promise will get my contract renew with swu 5.0 with free disney within 48 hours. Until now no change no sms no email.

Unifi starting to scam people that trying to terminate acc?
tng55
post Nov 16 2025, 12:32 PM

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QUOTE(Muhammad Syukri @ Nov 16 2025, 02:03 AM)
Exactly same situation of me right now.

Called me last friday week ago promise will get my contract renew with swu 5.0 with free disney within 48 hours. Until now no change no sms no email.

Unifi starting to scam people that trying to terminate acc?
*
no weekend wont count
maybe monday or tuesday or wednesday will be updated
RiriRuruRara
post Nov 16 2025, 01:24 PM

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QUOTE(LuckyLim @ Nov 7 2025, 02:23 PM)
If tm already called and offer 500mbps for rm90, and the ticket requested for termination is nowhere to be seen in the self-care portal, how to track tho?
*
Are you required to sign up for postpaid plan for this promo???
ZeneticX
post Nov 16 2025, 03:44 PM

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QUOTE(Muhammad Syukri @ Nov 16 2025, 02:03 AM)
Exactly same situation of me right now.

Called me last friday week ago promise will get my contract renew with swu 5.0 with free disney within 48 hours. Until now no change no sms no email.

Unifi starting to scam people that trying to terminate acc?
*
QUOTE(tng55 @ Nov 16 2025, 12:32 PM)
no weekend wont count
maybe monday or tuesday or wednesday will be updated
*
Honestly for those who switched successfully.... how long does it takes? The call agent told me 4 - 5 working days but obviously that's not what's happening
Laier
post Nov 16 2025, 08:18 PM

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QUOTE(ZeneticX @ Nov 16 2025, 03:44 PM)
Honestly for those who switched successfully.... how long does it takes? The call agent told me 4 - 5 working days but obviously that's not what's happening
*
Mine was around two weeks. I kept pestering them on live chat, until they migrated my account to the new 5.0 swu.
Muhammad Syukri
post Nov 17 2025, 02:09 AM

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QUOTE(tng55 @ Nov 16 2025, 12:32 PM)
no weekend wont count
maybe monday or tuesday or wednesday will be updated
*
Read again.

Its been ONE WEEK.

xuanchew
post Nov 17 2025, 08:46 AM

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QUOTE(advgamer @ Nov 13 2025, 09:24 AM)
100% Fiberhome AX3000 problem!
Last week my router gone, tm came and give me this combo thing.
Just use it alone no issue, but i try to mesh/bridge with my other D-link router the speed always 100M max...

suggest to get a standalone modem and connect your TP-link as main router.
this combo thing not user friendly...
*
But I dont know how to setup a modem, adding a router is the best I can do sad.gif
xuanchew
post Nov 17 2025, 08:47 AM

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QUOTE(xuanchew @ Nov 14 2025, 03:23 PM)
I also notice the Unifi setting is: LAN 1: IPTV, LAN 2 & 3: Internet, LAN 4: VoIP
Will this limit the speed to 90Mbps?
But after I tried plugging into 2 or 3, the router became disconnected

Then I saw TPlink FB page guide the user with this setting:

user posted image
*
I tried this setting last weekend, still getting 90Mbps+ only
The next thing I am going to do is take this router to try at my friend's house doh.gif
megakeygen_zero
post Nov 17 2025, 10:20 AM

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QUOTE(Muhammad Syukri @ Nov 17 2025, 02:09 AM)
Read again.

Its been ONE WEEK.
*
two weeks for me, still not updated.

live chat and ask for update, still useless

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