Same with Soonwai.

My post should be taken with a pinch of sarcasm. Forgot to put /s.

May as well chat them now.

20240707 Chat and report number
20240711 Call from Unifi CS 03-79647000 to agree to FSU TNC
20240727 Modify Package order created
20240731 Installation

It took them 3.5 weeks from first chat to install.

This post has been edited by soonwai: Jul 31 2024, 10:22 PM

...which is RM159 (+Ultimate Pack+STD20).

This post has been edited by soonwai: Jul 31 2024, 10:23 PM

I can barely watch video on Twitter and Reddit smoothly, or it is just me?

u know tm, no singapore vpn no smooth..

I experienced the same thing. is like packet loss pretty often. It was okay after around 1 or 2pm. But yesterday adter 2pm was worse.

I don't know why i need a vpn just to watch videos, damm man

are you paying RM159 with 800mbps +Ultimate Pack+STD20
you trying ultimate pack cut to change rubby pack ???

wow, i had been paying this price since with 300mbps, then got free upgrade to 500mbps with same price in last yrs..

On live chat with TM now, apparently I've already been "upgraded" to 2Gbps from 1Gbps

Asked about CPE upgrade, no CPE upgrade provided, so on their side I'm still a user with 1G CPE and they expect my speedtest to pull over 1Gbps

PON stick with UDM SE doesn't let me pull pass through 930Mbps even with 6GHz, this agent is something else

Wow at last done upgrade, other than +100M DL, UL +300Mbps also right

+Next: Apply for free 3 months bill?

tested few time, upload about 40%, error

Yes. Well, now is 1Gbps+Ultimate+STD20. Want to see if I can change to Ruby. I scared do online gonna screw up the pricing so plan to go TMPoint ask first.

Out of contract for so long already, see what they can offer. Lemme go find Maxis agent to get transfer ID. LOL.

Maybe I stand corrected, looks like it is indeed at 2G DL/1G UL now (Unable to breakthrough 1G DL due to my setup being back on the white ONR)

Already booked a technical trip tomorrow, let's see if they'll officially provide me with a black ONR

Hi, sort of not tech savvy person here, so I recently changed from maxis to unifi home fibre 500, apparently I’ve been reading the older versions of this thread, didn’t know that they will give a combo box router (the white one). Anyways I already bought a asus ax6000 router and I still have the old maxis archer c5v router and the old BTU. Can anyone tell me what setup should I do with this ? I live in a double storey terrace house where the WiFi online is really slow

Option A(as suggested by the technician who installed the combo box):
-keep the combo box as main router
-the asus upstairs as access point

Option B (after reading some of the stuff on this version of the thread):
-combo box on bridge mode
-asus as main router
-maxis old one as access point ?

Or anyone have any other suggestions I would be grateful, thanks

B. Asus as the main router would be the better option

Base on what I experience, it consistently behave the same after 9pm on daily basis. I feel like Unifi is not being fair with their subscriber. I will switch over to Maxis and see if its the same.

Being loyal TM customer since 1M Streamyx 20 years ago, its about time to move on.

having issue with black unifi combo modem sudden speed drop, changed back to white fiberhome but only getting around 650+ DL both on lan & wifi with wifi6 laptop with asus ax3000. Was expecting to hit at least 800/near 900 via lan but currently bit far off (understood there is a 940mbps limitation). could not figure out why; anyone can advise? thanks!

*jst upgraded from 800 to 1gbps

This post has been edited by aa123aa: Aug 1 2024, 09:03 AM

is normal, because TM limiting the traffic from others causing congestion.

all local ISP dont have peering with TM and all traffic are exchanging at MYIX