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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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kwss
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Aug 3 2024, 05:24 AM
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Just sharing a bit of news on censorship. Indonesia bans DuckDuckGo – free VPN apps are the next target https://www.techradar.com/pro/vpn/indonesia...the-next-targetMeta hates Hamas, Erdogen loves Hamas, so... Turkey blocks access to Instagram following censorship controversy https://www.techradar.com/pro/vpn/turkey-bl...hip-controversyThe same capability is coming to Malaysia very soon
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cyclone2
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Aug 3 2024, 12:21 PM
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Hi,
Anyone from JB which using 800Mbps got free upgrade to 1Gbps?
Mine one until now no one contacted me for upgrading.... thinking to lodge complaint to MCMC.
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go626201
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Aug 3 2024, 01:23 PM
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QUOTE(cyclone2 @ Aug 3 2024, 12:21 PM) Hi, Anyone from JB which using 800Mbps got free upgrade to 1Gbps? Mine one until now no one contacted me for upgrading.... thinking to lodge complaint to MCMC. You might try to livechat TM and ask for the FSU. They will make a report and call you after few days for the confirmation.
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cyclone2
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Aug 3 2024, 01:39 PM
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QUOTE(go626201 @ Aug 3 2024, 01:23 PM) You might try to livechat TM and ask for the FSU. They will make a report and call you after few days for the confirmation. Ok, will try livechat. thanks.
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bezitagt
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Aug 3 2024, 02:13 PM
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Getting Started

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QUOTE(Micky78 @ Aug 2 2024, 09:44 PM) i just learned that all telco is the same.. my friend been using maxis 100mbps for RM129 until now... no upgrade speed or lower ur price, unless u port out.. then they will try to retain u currently with unifi advance plus 500Mbps <Turbo Upgrade 2018> (RM229.00-RM80.00=RM149.00+RM30<aneka pack>) and currently no contract for many years... BTW thank you for advice
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xiiaoz
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Aug 3 2024, 02:35 PM
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New Member
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I’ve just gotten an upgrade from unifi for 1GB from previous 800mbps.
I was previously using AX56U asus router with wireless mesh and Unifi previous modem .
After the technician came,
They gave a Dlink router and modem 2in1. Here is the problem,
Unifi Dlink - WiFi - 900-1Gb speed but lan cable only 200-300 ish speed
With current asus router - WiFi - 200-300 ish speed same with lan cable.
I’m using a cat6 btw.
Anyone solution? Thanks
This post has been edited by xiiaoz: Aug 3 2024, 02:39 PM
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xiiaoz
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Aug 3 2024, 02:37 PM
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New Member
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QUOTE(cyclone2 @ Aug 3 2024, 12:21 PM) Hi, Anyone from JB which using 800Mbps got free upgrade to 1Gbps? Mine one until now no one contacted me for upgrading.... thinking to lodge complaint to MCMC. I’ve contacted them early this year. They said infrastructure not able to handle. July they called me if want to renew contract to 2GB. I said give me my free 1GB without renewal than I’ll consider. Within a week they came.
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soonwai
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Aug 3 2024, 02:59 PM
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QUOTE(cyclone2 @ Aug 3 2024, 01:39 PM) Ok, will try livechat. thanks. That worked for me. After waiting from Jan to July, seems they just needed a little live chat prodding which was done 7/7. Got upgraded on 31/7.
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cyclone2
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Aug 3 2024, 03:20 PM
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QUOTE(xiiaoz @ Aug 3 2024, 02:37 PM) I’ve contacted them early this year. They said infrastructure not able to handle. July they called me if want to renew contract to 2GB. I said give me my free 1GB without renewal than I’ll consider. Within a week they came. What price they offer you when they ask u to renew to 2GB? QUOTE(soonwai @ Aug 3 2024, 02:59 PM) That worked for me. After waiting from Jan to July, seems they just needed a little live chat prodding which was done 7/7. Got upgraded on 31/7. Actually I wanna swap the line between my house and my father house, the current 800Mbps which under my account is install at my father house. Currently using 300Mbps under my wife name. I thought waiting them upgrade when only apply for transfer location. Think I may need go TM to do transfer at the same time complaint about free upgrading.
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xiiaoz
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Aug 3 2024, 04:14 PM
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New Member
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QUOTE(cyclone2 @ Aug 3 2024, 03:20 PM) What price they offer you when they ask u to renew to 2GB? Actually I wanna swap the line between my house and my father house, the current 800Mbps which under my account is install at my father house. Currently using 300Mbps under my wife name. I thought waiting them upgrade when only apply for transfer location. Think I may need go TM to do transfer at the same time complaint about free upgrading. No additional price. Just renew contract, but I dont plan to stay more than 1 more year. So I might not consider.
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kwss
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Aug 3 2024, 07:00 PM
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QUOTE(xiiaoz @ Aug 3 2024, 02:35 PM) I’ve just gotten an upgrade from unifi for 1GB from previous 800mbps. I was previously using AX56U asus router with wireless mesh and Unifi previous modem . After the technician came, They gave a Dlink router and modem 2in1. Here is the problem, Unifi Dlink - WiFi - 900-1Gb speed but lan cable only 200-300 ish speed With current asus router - WiFi - 200-300 ish speed same with lan cable. I’m using a cat6 btw. Anyone solution? Thanks Do you still get speed drop if you use the 1G port instead of 2.5G port? During the speed drop you have verified using WiFi and it's working as expected?
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soonwai
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Aug 3 2024, 09:12 PM
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QUOTE(cyclone2 @ Aug 3 2024, 03:20 PM) What price they offer you when they ask u to renew to 2GB? Actually I wanna swap the line between my house and my father house, the current 800Mbps which under my account is install at my father house. Currently using 300Mbps under my wife name. I thought waiting them upgrade when only apply for transfer location. Think I may need go TM to do transfer at the same time complaint about free upgrading. Better do one thing at a time. Later TM gets confused. Maybe do the upgrade first then only the transfer.
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Raymond T.
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Aug 4 2024, 01:16 AM
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QUOTE(xiiaoz @ Aug 3 2024, 02:37 PM) I’ve contacted them early this year. They said infrastructure not able to handle. July they called me if want to renew contract to 2GB. I said give me my free 1GB without renewal than I’ll consider. Within a week they came. My free upgrade until today ding dong didn't receive. Planned to port out to maxis with better offer.
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soonwai
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Aug 4 2024, 02:00 AM
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QUOTE(Raymond T. @ Aug 4 2024, 01:16 AM) My free upgrade until today ding dong didn't receive. Planned to port out to maxis with better offer. Also 800M-1Gbps?
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Raymond T.
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Aug 4 2024, 04:04 AM
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QUOTE(soonwai @ Aug 4 2024, 02:00 AM) Yup. They talk since Dec 2023 until today. Fed up already.
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kwss
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Aug 4 2024, 07:35 AM
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Some ISP is hacked to deploy malware using DNS poisoning StormBamboo Compromises ISP to Abuse Insecure Software Update Mechanisms https://www.volexity.com/blog/2024/08/02/st...ate-mechanisms/I wonder what anyone in TM, JKOM or whoever with access to this system will do when it go live. Do they spy on their secret lover? Political enemy? Sell their spying service? There is a reason why leader in countries with this kind of capability tend to stay in power for a long time. They eliminated their threats well in advanced. From a technical perspective, unless you are super savvy, these kind of attack can be hard to detect, much less prevent.
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xiiaoz
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Aug 4 2024, 01:03 PM
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New Member
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QUOTE(kwss @ Aug 3 2024, 07:00 PM) Do you still get speed drop if you use the 1G port instead of 2.5G port? During the speed drop you have verified using WiFi and it's working as expected? Change abit of the setting and now it is all good. now Ethernet - around 700-800mbps dl and 400-500 upload Wifi (iPhone 14 pro max) - around 300-400 mbps. the technician ROG mobile can reach 1GB during test. But seems iPhone 14 have max reach around 400mbps only. This post has been edited by xiiaoz: Aug 4 2024, 01:03 PM
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xiiaoz
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Aug 4 2024, 01:04 PM
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New Member
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QUOTE(Raymond T. @ Aug 4 2024, 01:16 AM) My free upgrade until today ding dong didn't receive. Planned to port out to maxis with better offer. I think you better call them. and ask for it. Because you opt out you will still be paying for a higher price with contract.
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OKLY
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Aug 4 2024, 01:45 PM
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The Penguin Vader
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At this moment, is TM only giving the Dlink black box (with 2.5G port) for 1gbps above plans, or are they still giving out the white box (with 1G port) depending on luck/availability?
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Alpha_Tay
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Aug 4 2024, 02:12 PM
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TL;DR: unifi Technician GPON ONU New Replacement Power Adapter was Different Model and Same Voltage with Different Lower Amperage
Yesterday after Power Outage and Back On, unifi FiberHome GPON ONU AN5506-04-BG 12V = 1.5A AN5506-04-B5G(E1) since 2017 December couldnt power back on at all, every other electrical appliance was still working well, try to contact TM via few method, 100 was the fastest to respond and record the detail, unifi easyfix could only report issue without record the detail, on-site appointment schedule was next day before 24 hour, unifi Technician arrive at schedule time, they didnt get the report detail, explain to them again, they just get a New Replacement Power Adapter from their vehicle and the unifi FiberHome GPON ONU work again without any issue including full correct speedtest with correct ping latency, however their New Replacement Power Adapter was Different Model and Same Voltage with Different Lower Amperage, is there any issues in the long run? thx in adv.
FiberHome GPON ONU AN5506-04-BG 12V = 1.5A AN5506-04-B5G(E1) since 2017 December
Original Power Adapter
FiberHome RD1201500-C55-FYG-F Adapter
Input: 100-240V~ 50/60Hz 600mA
Output: 12V = 1.5A
New Replacement Power Adapter
Meic MN012H-U120100
Input: 100-240V~ 50/60Hz 0.3A Max
Output: 12.0V = 1.0A 12.0W
PN: 1U01120100-YC6C-LL00
2308
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