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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Micky78
post Jul 21 2024, 11:52 AM

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wanted to change plan as not using iptv, call 100 and staff asked me to walk in unifi store.. thinking whether to port out via maxis online which is more convinient.. current at 500mbps (free upgrade fr 300mbps plan) at rm159 b4 ST

Micky78
post Jul 21 2024, 11:58 AM

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QUOTE(pokchik @ Jul 21 2024, 11:54 AM)
to be fair, 300Mbps for RM99 IS a cheapskate combo based on MY 'standard'.

but then again, tbh - you don't put your hopes up so much for TM on their provided equipment.
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meaning this is the standard wifi 6 router (combo) igiven out for all?
Micky78
post Jul 25 2024, 09:26 PM

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QUOTE(lsl640 @ Jul 25 2024, 01:49 PM)
my contract end next month, 129 for 300mbps, any recent good promotion to extend the contract?
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ytday i was at unifi store, now hot package is 139 with one basic netfit acc. contract for 24mth, can change to wifi 6 router as well..

else wait unifi tele sale to call u.. normally they have better deal
Micky78
post Jul 26 2024, 08:37 AM

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QUOTE(jiaen0509 @ Jul 24 2024, 03:01 PM)
TM just called me to offer a 3-month fee waiver in exchange for a 24-month contract. I need your opinion. If you decide to keep the services and not switch ISPs, would you take the offer considering it’s only for 3 months?

Not sure how para lowyat guru will advise.
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is ur plan come with new router?

can shared which number they call from, when i saw call which lable suspected spam, i dont answer the call...
Micky78
post Jul 26 2024, 09:32 AM

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QUOTE(jiaen0509 @ Jul 26 2024, 09:29 AM)
TM Point offers a 6-month plan, but the price is RM 239 something. It’s not worth taking since I am currently paying less than that. Haha

There is no new router. The contact number is +60 3 7933 2400. However, the telesales from Unifi is very poor trained. They speak very quickly to confuse you into saying “yes” or “ok.” For those whose first language is not English, it’s easy to end up agreeing without fully understanding. The telesales mentioned a 3-month waiver for long-time Unifi users since I was Unifi user for many year but refused to tells about contract extension, which is the potential risk. When I stopped her to ask about contract renewal, she admitted it required a 2-year commitment. She spoke quickly to create the false impression that TM is offering three months free “no need pay 3 months”. When I said I preferred a risk-free and contract-free like now since 3 months not a lot, unless there is 6 month’s waivers then I will take it, she immediately end her talk and call hung up, which felt like a scammer usually did.
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i was receive a similar call but is offering a tv.. likes u said, they speak very fast and the background is very noisy.. cant really heard what they said, as i dont need a new tv.. so i reject thier offer, no offer on waiver of monthly fee
Micky78
post Jul 26 2024, 07:31 PM

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QUOTE(hazairi @ Jul 26 2024, 04:14 PM)
Hi guys, I just went to TMPoint.

Their SWU offers if renew 24 months contract:
300Mbps RM129, 500Mbps RM149 without unifiTV (With 6 months free)

Unifi telemarketer offers me 3 months free if i renew my current package, 800Mbps RM189 default bundled with unifiTV (which i rarely or don't watch)

Another alternative is Astro Fibre, 500Mbps RM95, with free 1 month.

So, guys, any suggestions?
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I also went to unifi store, was told 500mbps at 159, no waiver..
i felt like being cheated..
today technicine suppose to come at 930am, but only called me at 130pm said he is coming... but i rejected him saying i not at home de
Micky78
post Jul 26 2024, 09:23 PM

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what the penalty if not fullfil the 24mth contract period?

Micky78
post Jul 26 2024, 09:30 PM

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QUOTE(OlgaC4 @ Jul 26 2024, 09:25 PM)
Pay the remaining months
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mad.gif mad.gif



This post has been edited by Micky78: Jul 26 2024, 09:31 PM
Micky78
post Jul 27 2024, 09:12 AM

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QUOTE(hazairi @ Jul 26 2024, 09:52 PM)
Are u a current unifi user who already finished the contract or a new user? the SWU offer is for those using unifi and contract already finished
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contracted ended last yrs March, i also not realised as previously not shown in the app..
Micky78
post Jul 31 2024, 09:50 PM

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QUOTE(go626201 @ Jul 31 2024, 08:14 PM)
Improved customer service,but service quality worst...  sweat.gif
Haven't get the free 1G speed upgrade yet...
Will ask TM again after 2weeks when i complete resign from my current job.  whistling.gif
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how much u paying for the 800mbps plan?
Micky78
post Jul 31 2024, 11:15 PM

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QUOTE(soonwai @ Jul 31 2024, 10:20 PM)
...which is RM159 (+Ultimate Pack+STD20).
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wow, i had been paying this price since with 300mbps, then got free upgrade to 500mbps with same price in last yrs..
Micky78
post Aug 2 2024, 09:44 PM

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QUOTE(bezitagt @ Aug 2 2024, 06:49 PM)
Hi there! that's true. I'm also one of the loyal TM's Streamyx customer since 2000... Also in the middle to change to others operator but in the middle of doing homework and also to get approval from my MOF...  biggrin.gif  biggrin.gif  biggrin.gif
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i just learned that all telco is the same.. my friend been using maxis 100mbps for RM129 until now... no upgrade speed or lower ur price, unless u port out.. then they will try to retain u
Micky78
post Aug 7 2024, 04:21 PM

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QUOTE(Raymond T. @ Aug 7 2024, 03:48 PM)
Finally received modify order free upgrade to 1Gbps

user posted image

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meaning will be subject to 24mth contract?
Micky78
post Aug 7 2024, 05:00 PM

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QUOTE(TongCN @ Aug 7 2024, 04:41 PM)
Step 0.5 : pay all outstanding before go to Step 1

biggrin.gif
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Step 6 : request unifi for refund the unused portion of the bill you paid after port out..haha
Micky78
post Aug 24 2024, 02:36 PM

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any idea whether will they be any buyer for unifi DIR 842 router? hehe...
Micky78
post Aug 24 2024, 04:15 PM

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QUOTE(The.Lucas.DaY @ Aug 24 2024, 03:31 PM)
Make it as wireless repeater  icon_idea.gif
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just had a look of the video n steps.. seem very complicated for me....haha
Micky78
post Aug 24 2024, 04:40 PM

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QUOTE(The.Lucas.DaY @ Aug 24 2024, 04:17 PM)
Which firmware? Openwrt?
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yup..
Micky78
post Aug 25 2024, 11:09 AM

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QUOTE(The.Lucas.DaY @ Aug 24 2024, 05:06 PM)
If your is C2, you can upgrade tm signed firmware in Dlink interface
Noted. Thanks
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yup, is a C2..so all the while i noted the version is 3.01Tm..
Micky78
post Aug 25 2024, 11:19 AM

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QUOTE(garbanicus @ Aug 25 2024, 12:01 AM)
If currently on 500Mbps @ RM169/mth (RM179.15 with tax), and already got the free speed upgrade 800/200Mbps.

Can terminate and re-subscribe again to get it cheaper at RM149/mth + free 3 mths? Will they also give the free speed upgrade after that?
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if wish to terminate the line, better walk in to tmpoint or unifi.. u might taker longer time if request via live chat,

alternatively is terminate n apply another line.

believe only when u wish to port out they unifi will offer u fee waiver...
Micky78
post Aug 25 2024, 11:23 PM

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QUOTE(YoungMan @ Aug 25 2024, 07:19 PM)
Walk in to Tmpoint. That's the only way to get hidden package.
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i did walk in to unifi store (pandan Indah), but they offer me plan as per website.. and told me if deal offer from Sales will be better or via agent (terminate and reapply new).

only when i want to port out, they offer waiver.. maybe is depand of unifi outlet how they want to con the consumer..

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