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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Leroi2x
post Jul 30 2024, 12:24 PM

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QUOTE(kcl2006ch @ Jul 28 2024, 11:28 PM)
all SWU package need bundle with unifi mobile sim card, minimum RM39 , the sim card can be terminate after the ONR replacement
*
I see, but wat is ONR replacement sir?
Btw, can we ask for new router
Currently im at 500mb rm129
Thinking to renew sWU for rm79 with 100mb
But i hope to get a new router
tng55
post Jul 30 2024, 01:48 PM

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QUOTE(Leroi2x @ Jul 30 2024, 12:24 PM)
I see, but wat is ONR replacement sir?
Btw, can we ask for new router
Currently im at 500mb rm129
Thinking to renew sWU for rm79 with 100mb
But i hope to get a new router
*
you still like free new router TM hahaha will be unstable don't be complaint
you want downgrade RM79 100Mb you get private IP don't be complaint
YoungMan
post Jul 30 2024, 02:05 PM

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QUOTE(tng55 @ Jul 30 2024, 01:48 PM)
you still like free new router TM hahaha will be unstable don't be complaint
you want downgrade RM79 100Mb you get private IP don't be complaint
*
Not everyone rich to pay for 500mbps.
Anime4000
post Jul 30 2024, 02:34 PM

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QUOTE(kwss @ Jul 30 2024, 03:53 AM)
Anime4000, I continue to look into your problem.
Knowing they peer at Equinix SG, I use Equinix Looking Glass:
https://lg.equinixmetal.com/

As you can see it go straight to AS133210 EN Technologies Pte Ltd > AS135134 Soon Keat Neo
CODE

BGP routing table entry for 2403:cfc0:1100::/48
Paths: (6 available, best #6, table default)
 Not advertised to any peer
 8966 132337 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.7)
     Origin IGP, metric 100, localpref 200, valid, internal
     Community: 8966:41 8966:8888
     Large Community: 54825:5007:6000 54825:5007:6002
     AddPath ID: RX 6, TX-All 0 TX-Best-Per-AS 0
     Last update: Sat Jul 27 22:18:38 2024
 132337 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.7)
     Origin IGP, metric 100, localpref 200, valid, internal
     Large Community: 54825:5007:6000 54825:5007:6002
     AddPath ID: RX 5, TX-All 0 TX-Best-Per-AS 0
     Last update: Sat Jul 27 22:18:38 2024
 132337 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.7)
     Origin IGP, metric 100, localpref 200, valid, internal
     Large Community: 54825:5007:6000 54825:5007:6002
     AddPath ID: RX 3, TX-All 0 TX-Best-Per-AS 0
     Last update: Sat Jul 27 22:18:38 2024
 4637 8966 132337 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.7)
     Origin IGP, metric 100, localpref 150, valid, internal
     Community: 4637:32023 4637:32304 4637:32501 4637:60952
     Large Community: 54825:5007:4000 54825:5007:4009
     AddPath ID: RX 4, TX-All 0 TX-Best-Per-AS 0
     Last update: Wed Jul 24 02:03:11 2024
 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.8)
     Origin IGP, metric 100, localpref 200, valid, internal
     Community: 24115:65023
     Large Community: 24115:1000:2 24115:1001:1 24115:1002:1 24115:1003:1 24115:1004:133210 54825:5007:6000 54825:5007:6002
     Originator: 86.109.14.8, Cluster list: 86.109.14.7
     AddPath ID: RX 1, TX-All 0 TX-Best-Per-AS 0
     Last update: Sat Jul 27 22:19:22 2024
 133210 135134
   2604:1380:4590:ffff::7 from 2604:1380:4590:ffff::7 (86.109.14.7)
     Origin IGP, metric 100, localpref 200, valid, internal, best (Router ID)
     Community: 24115:65023
     Large Community: 24115:1000:2 24115:1001:1 24115:1002:2 24115:1003:1 24115:1004:133210 54825:5007:6000 54825:5007:6002
     AddPath ID: RX 2, TX-All 0 TX-Best-Per-AS 0
     Last update: Sat Jul 27 22:18:38 2024


A traceroute from the Looking Glass confirms it:
CODE

traceroute to 2403:cfc0:1100:ff00::2 (2403:cfc0:1100:ff00::2), 15 hops max, 80 byte packets
1  fe80:31::1%bond0 (fe80:31::1%bond0) [*]  0.165 ms
2  fc00:da:0:d::2b (fc00:da:0:d::2b) [*]  0.157 ms
3  fc00:da:0:d::f (fc00:da:0:d::f) [*]  0.543 ms
4  133210-sg1-ix.equinix.com (2001:de8:4::13:3210:1) [*]  1.057 ms <--- egress interface AS133210 EN Technologies Pte Ltd
5  2403:cfc0:1100:ff00::2 (2403:cfc0:1100:ff00::2) [AS135134]  1.047 ms


Now that we have confirmed nothing is wrong with Etisalat (they are never meant to carry the traffic) and Equinix, plus the fact that it works on Celcom, it must be TM.

EDIT:
I have narrowed down the problem to the peering between AS4788 TM and AS132337 Axclusive. All IPv6 traffic meant for AS132337 Axclusive will end up getting dumped into Etisalat. IPv4 works fine.

I am also not sure why TM never send traffic directly to AS133210 EN Technologies when all of them peer with Equinix route server.

Even when IPv4 route fine, it go an extra hop to Axclusive instead of directly to EN Technologies.

I think your next step is limited.
Your friend might have more option since he has an IP Transit relationship with his upstream. Maybe get him to file a complaint?
His upstream (AS133210 EN Technologies) will then file another complain to upstream (AS132337 Axclusive)

None of these people has a Looking Glass so I think for now there is nothing more to investigate.

EDIT 2:
I have high confidence 2001:e68::e:fd0b is physically located in Etisalat SmartHub Fujairah. So this is the root cause of all the problem. TM egress the traffic physically in UAE and not Singapore.

EDIT 3:
I root cause Etisalat IPv6 routing loop problem. It's a configuration error where the next hop address is the same as the loopback address. That guy must be half asleep and mix up the ssh session of different router.
CODE


BGP neighbor is 2001:8f8::36, remote AS 8966, local AS 8966, internal link
 BGP version 4, remote router ID 195.229.0.36
 BGP state = Established, up for 51w0d13h
 Last read 00:00:00, hold time is 180, keepalive interval is 60 seconds
 Neighbor capabilities:
   4 Byte AS: advertised and received
   Route refresh: advertised and received(old & new)
   Address family IPv4 Unicast: advertised
   Address family IPv6 Unicast: advertised and received
 Message statistics:
   Inq depth is 0
   Outq depth is 0
                        Sent       Rcvd
   Opens:                  1          1
   Notifications:          0          0
   Updates:                0  205308908
   Keepalives:        511403          7
   Route Refresh:          0          1
   Capability:             0          0
   Total:             511404  205308917
 Minimum time between advertisement runs is 5 seconds

For address family: IPv4 Unicast
 Community attribute sent to this neighbor(both)
 Outbound path policy configured
 Route map for outgoing advertisements is *deny-out
 0 accepted prefixes

For address family: IPv6 Unicast
 Community attribute sent to this neighbor(both)
 209412 accepted prefixes

 Connections established 1; dropped 0
 Last reset never
Local host: 2001:8f8:0:10:0:22:209:2, Local port: ???
Foreign host: 2001:8f8::36, Foreign port: ???
Nexthop: 195.229.3.210
Nexthop global: 2001:8f8:0:10:0:22:209:2
Nexthop local: ::
BGP connection: non shared network
Read thread: on  Write thread: off


Your problem will be fixed if either:
1. TM don't egress in UAE
2. Etisalat put the correct IPv6 address in their next hop
*
This very comprehensive report.
I have asked my friend about Route issue, and I have verify with my another friend who use TIME and indeed route is correct.

I also send this report to MCMC along with IPv6 /60 NPTv6/NAT66 issue

hell, just now MCMC called me, my report sub category going to change to "Service Delivery". So proper team will investigate that TM did not fulfill RFC 6177 and blocking NPTv6/NAT66

Update
kwss Do you think there is hope to have proper IPv6? MCMC just updated and I mention about ISP can get free IPv6 subnet
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This post has been edited by Anime4000: Jul 30 2024, 03:19 PM
Verblassen
post Jul 30 2024, 05:09 PM

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Quote
Dear xxxxxxx,

No issue at network as speedtest achieved above 90%.

Please manage user accordingly.
Unquote

Sent by "someone" in TM to my technician's supervisor.

This is with regards to a potential OLT situation limiting unifi 1gbps users to 930/940mbps.

Guess who's going to MCMC now 😇
PRSXFENG
post Jul 30 2024, 05:31 PM

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QUOTE(Verblassen @ Jul 30 2024, 05:09 PM)
Quote
Dear xxxxxxx,

No issue at network as speedtest achieved above 90%.

Please manage user accordingly.
Unquote

Sent by "someone" in TM to my technician's supervisor.

This is with regards to a potential OLT situation limiting unifi 1gbps users to 930/940mbps.

Guess who's going to MCMC now 😇
*
The truth is, I doubt MCMC can do much

blacktubi had their experience fighting with them regarding Maxis 1Gbps

Though, 940Mbps is the limit for Gigabit Ethernet
So, if you're not using 2.5Gbps Ethernet, 940Mbps is expected


blacktubi
post Jul 30 2024, 05:32 PM

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QUOTE(PRSXFENG @ Jul 30 2024, 05:31 PM)
The truth is, I doubt MCMC can do much

blacktubi had their experience fighting with them regarding Maxis 1Gbps

Though, 940Mbps is the limit for Gigabit Ethernet
So, if you're not using 2.5Gbps Ethernet, 940Mbps is expected
*
Well, TM is not doing anything wrong. MCMC rules is 90%.

Even for UnifiBiz they won't care as long as it's 90% since there's not really a SLA.
Verblassen
post Jul 30 2024, 05:33 PM

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QUOTE(PRSXFENG @ Jul 30 2024, 05:31 PM)
The truth is, I doubt MCMC can do much

blacktubi had their experience fighting with them regarding Maxis 1Gbps

Though, 940Mbps is the limit for Gigabit Ethernet
So, if you're not using 2.5Gbps Ethernet, 940Mbps is expected
*
Hopefully something can be done. I'm using 2.5gbe all the way - dlink black box and router that supports 2.5gbe WAN.
enduser
post Jul 30 2024, 05:41 PM

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QUOTE(Verblassen @ Jul 30 2024, 05:33 PM)
Hopefully something can be done. I'm using 2.5gbe all the way - dlink black box and router that supports 2.5gbe WAN.
*
Our current minister not strong to defend the consuner compared to gobind time, really disappointed.
Not much we can do


Verblassen
post Jul 30 2024, 05:50 PM

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QUOTE(enduser @ Jul 30 2024, 05:41 PM)
Our current minister not strong to defend the consuner compared to gobind time, really disappointed.
Not much we can do
*
Quite sucky as there is another user with an identical setup as mine, able to enjoy 1gbps + a few extra %.

I will try my luck though. Would have subscribed to 500mbps if I knew thus was an issue that plagues users lol. I wanted to see the 1000 mbps on my Speedtest 🥲
iotbot000
post Jul 30 2024, 06:07 PM

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QUOTE(soonwai @ Jul 30 2024, 10:32 AM)
Want to get FSU also so susah. Anyway today got update. Randomly checked My Orders and saw something appeared dated 3 days ago.

20240707: Live chat for FSU
20240711: TM call to accept TnC.
20240719: 2 missed calls from TM
20240727: Modify Package order created. Current status "Order is in progress"

OK, back to waiting. Still July.
*
Good for you. Just got off live chat (waiting time about 3 hours) with TM, and was basically told to wait for TM to do the upgrade batch by batch, citing the lack of devices (no stock) to support the 1Gbps speed.

There is no incentive for TM to upgrade the 800Mbps users to 1Gbps. Regular 1Gbps paid RM259, but 800Mbps paid much less. If one were to choose to upgrade to the RM259 plan, the "device" to support 1Gbps would appear to be in stock. It is all about $$$ for TM.

At this point, I'm considering downgrading to RM79 100Mbps or take the SWU RM159 1Gbps (after 24 months 500Mbps, price remains at RM159) plan. Seem pointless to wait for something that probably drags on till the end of next year.

enduser
post Jul 30 2024, 06:46 PM

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QUOTE(iotbot000 @ Jul 30 2024, 06:07 PM)
Good for you. Just got off live chat (waiting time about 3 hours) with TM, and was basically told to wait for TM to do the upgrade batch by batch, citing the lack of devices (no stock) to support the 1Gbps speed.

There is no incentive for TM to upgrade the 800Mbps users to 1Gbps. Regular 1Gbps paid RM259, but 800Mbps paid much less. If one were to choose to upgrade to the RM259 plan, the "device" to support 1Gbps would appear to be in stock. It is all about $$$ for TM.

At this point, I'm considering downgrading to RM79 100Mbps or take the SWU RM159 1Gbps (after 24 months 500Mbps, price remains at RM159) plan. Seem pointless to wait for something that probably drags on till the end of next year.
*
Got the upgraded 1gbps after open ticket at mcmc,

Use back old huawei btu, afraid the white one got issue as mention by others

So far so good,
Appreciate the 500mbps upload speed,very nice
Moogle Stiltzkin
post Jul 30 2024, 07:02 PM

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is this what you guys were talking about the other day?
https://www.theregister.com/2024/07/30/mala...net_killswitch/

shocking.gif

This post has been edited by Moogle Stiltzkin: Jul 30 2024, 07:02 PM
Kadaj
post Jul 30 2024, 07:50 PM

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QUOTE(Moogle Stiltzkin @ Jul 30 2024, 07:02 PM)
is this what you guys were talking about the other day?
https://www.theregister.com/2024/07/30/mala...net_killswitch/

shocking.gif
*
We knows they're already testing dns poisoning.
Must be some plot behind it, and you know someone very famous with "kill switch".

#Winter is coming
#Power tends to corrupt, and absolute power corrupts absolutely.
Moogle Stiltzkin
post Jul 30 2024, 07:59 PM

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QUOTE(Kadaj @ Jul 30 2024, 07:50 PM)
We knows they're already testing dns poisoning.
Must be some plot behind it, and you know someone very famous with "kill switch".

#Winter is coming
#Power tends to corrupt, and absolute power corrupts absolutely.
*
Putin? confused.gif
https://www.forbes.com/sites/zakdoffman/202...e-and-election/

QUOTE
It is during our darkest moments that we must focus to see the light. -Aristotle


Wouldn't using a VPN solve this? If before people weren't sure, now is more sure that is what you have to do going onwards sweat.gif

This post has been edited by Moogle Stiltzkin: Jul 30 2024, 08:06 PM
The.Lucas.DaY
post Jul 30 2024, 08:42 PM

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user posted image
PRSXFENG
post Jul 30 2024, 09:11 PM

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QUOTE(Moogle Stiltzkin @ Jul 30 2024, 07:59 PM)
Wouldn't using a VPN solve this? If before people weren't sure, now is more sure that is what you have to do going onwards sweat.gif
*
Most of the general public (that aren't on this forum) wouldn't know how to do that
And they cost money for the good ones
And they could implement attempts at blocking VPN usage
It is also a bit of a hassle as some apps will refuse to work behind a VPN

NagaK
post Jul 30 2024, 09:56 PM

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3 months after of upgraded 1Gbps speed changed black box back to Fiberhome modem this is what 90% of speeds get..
Looks like we won't get full 1Gbps speed from TM anyday. Just to drop 800mbps from package they increased upload speeds and selling as 1gbps plan


Attached thumbnail(s)
Attached Image
yenchenje
post Jul 30 2024, 10:25 PM

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QUOTE(NagaK @ Jul 30 2024, 09:56 PM)
3 months after of upgraded 1Gbps speed changed black box back to Fiberhome modem this is what 90% of speeds get..
Looks like we won't get full 1Gbps speed from TM anyday. Just to drop 800mbps from package they increased upload speeds and selling as 1gbps plan
*
user posted image

Testing via WiFi not exactly indicative biggrin.gif
NagaK
post Jul 30 2024, 10:36 PM

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QUOTE(yenchenje @ Jul 30 2024, 10:25 PM)
user posted image

Testing via WiFi not exactly indicative  biggrin.gif
*
How to test like this ah teach me? If this CMD right?

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