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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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coolguy_0925
post Dec 11 2023, 09:10 PM

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QUOTE(d100200 @ Dec 11 2023, 05:27 PM)
Mine is 300mbps.

Just noticed I can't remotely connect to my CCTV.

Call 100 reported the problem. Within 2 hours, TM Unifi called and asked for the CCTV Serial number, Network Settings, and CCTV photo (Optional).
They will forward to Engineering to change the IP.

I haven't been using TM Broadband for many years. (Switched to TIME).

But I am impressed and happy that TM Unifi responds so fast nowadays.

I would say their customer service has improved A LOT and every time I called, they seemed well trained and friendly.
Not like Streamyx time.
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Right

My latest contact via Live Chat back in October was also met with someone really helpful and got my request properly addressed

But also sometimes luck plays a part because might also be getting one with robot reply which does no help rather than just repeating what the FAQ says

BTW what motivated you to switched from TIME as many kept saying TIME > TM in terms of quality but of course I do see ppl complaining about their TIME downtime also very terrible
coolguy_0925
post Dec 12 2023, 12:43 AM

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QUOTE(d100200 @ Dec 11 2023, 11:45 PM)
Well. No choice. Condo > landed. Even though my house is just opposite the road, TIME doesn't serve landed.

TIME is the first I called.  tongue.gif
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shhh later time protector will tell u now time got serve landed

yes but still like donno how many taman only
coolguy_0925
post Dec 12 2023, 10:04 AM

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QUOTE(ChenKaiWen @ Dec 12 2023, 07:07 AM)
Lol. Actually a lot now. We only had one apartment building with TIME before. Then suddenly, all taman around it got covered by TIME around the same time. Guess really depends on area. So far, 0 downtime since I installed in August.
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Like you said depending on area

How many landed places in Msia covered by TIME vs TM... you are covered doesnt mean whole Msia is

Most important... can TIME offer me 500Mbps lesser than RM99 perpetual?

This post has been edited by coolguy_0925: Dec 12 2023, 10:04 AM
coolguy_0925
post Dec 14 2023, 07:18 PM

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QUOTE(westlife @ Dec 14 2023, 09:55 AM)
if i still have about 8 months of contract for my unifi, and my cousin one is also under contract (not sure how many months left), is it still possible for me to transfer my unifi account to her?
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er.. I am abit confused

since you know 1 address cannot have more than 1x unifi a/c

and your cousin is already with an a/c within contract

how is it possible to transfer yours to her?

QUOTE(d100200 @ Dec 14 2023, 12:25 PM)
As I know, TIME will only serve those new project only. They don't go do for old housing area.
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no idea but at least we know that for landed coverage vs unifi for entire Msia, TIME is far far behind and they admitted it because there were too many barriers to overcome
coolguy_0925
post Dec 17 2023, 01:18 AM

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QUOTE(Jjuggler @ Dec 17 2023, 12:47 AM)
Atleast they should be giving the fiberhome ax1800 as standard. We dont know if the customer will upgrade the speed in the future.
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Probably they anticipated majority of 30M subscribers wont upgrade until need to change to wifi6 in near future
coolguy_0925
post Dec 27 2023, 08:09 PM

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QUOTE(PJng @ Dec 27 2023, 06:07 PM)
Recently so many time and maxis fibre call me
Yes just finish contract, who sell data
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haiz

even not sold also our data is everywhere as these companies day day kena cyberattack and data leak

my number previously hardly gets none genuine calls or SMS

since Prudential case start lah... call offer personal loan from bank la from whatever so called 'consultant' company la.. call ask for donation to old folks home etc.
coolguy_0925
post Apr 19 2024, 10:03 PM

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QUOTE(soonwai @ Apr 19 2024, 08:46 PM)
Yeah, but Time's coverage is so bad that it's practically non-existent.
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"Can see cannot eat" grin.gif
coolguy_0925
post May 27 2024, 10:32 PM

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QUOTE(toytoy @ May 27 2024, 03:07 PM)
Finally upgraded from 800Mbps to 1Gbps today. The installer came with white Dlink and I asked him if he’s got the black one. He said got and went back to his van to take.

Since I’m using my own router he offered to setup GPON for me but he said never tried before. So I asked him to use back the old Huawei modem and give me the Black Dlink for backup. At first he was hesitant as he said dunno Huawei can work or not. I told him many ppl tried before and can work. So he just upgraded my speed and my existing connection just worked. Managed to get 940Mbps.

Then he setup the Black Dlink to try and got the same speed. Luckily I followed this forum. Else I would’ve been stuck with the old ONR.
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Feel any difference from the higher 200Mbps after half day of usage?
coolguy_0925
post May 27 2024, 10:48 PM

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QUOTE(toytoy @ May 27 2024, 10:39 PM)
Dunno if it's placebo effect. Webpages seems to load faster.
But even with 800Mpbs i don't really fully utilize it unless download big files.
PS5 and Xbox usually can't get past 200Mpbs.
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Only you alone using?

Probably if more users sharing then will feel the advantage of higher speed smile.gif

or... keep it for future proof lo biggrin.gif

Mine from DL 300M to 500M and UL from 50M to 100M also no feel

2 person sharing mainly for browsing, streaming & gaming

Even before with 300M all the activities were smooth enough
coolguy_0925
post May 31 2024, 04:28 PM

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QUOTE(The.Lucas.DaY @ May 31 2024, 02:13 PM)
Can i actually login to Spotv Now using Unifi acc id? I tried but only came out login error. Unifi ID is the id used in PPPOE login? i.e. xxx@unifi 

Here is the Spotv Now link : https://www.spotvnow.com/maintenance

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Unifi ID is the xxx@unifi in your bill, should be the same as your PPPoE login

If you have those packs eligible for SPOTV should be able to login
coolguy_0925
post Jun 20 2024, 10:08 PM

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soonwai so this round are you going for free 3 months bill (but tied 2 additional years)
coolguy_0925
post Jun 20 2024, 10:29 PM

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QUOTE(soonwai @ Jun 20 2024, 10:21 PM)
^^^ Ashren See what I mean.
Last time also got big discussion whether to go for the 3 mths free. In the end, I went for it. 2yr contract passed very fast.

https://forum.lowyat.net/index.php?showtopi...post&p=94734126
Checked back, it was Oct 2019. Time flies.

Haven't been keeping up-to-date on current offerings. Better explore a bit before deciding. Heck, I haven't got the FSU to 1Gbps. Maybe time to call MCMC. Anyway, didn't regret it then so maybe will also go for it again.
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Right I remember you were quite active in the discussion during last campaign that's why I am asking grin.gif

No harm for me going for it as don't see any possibility changing ISP in 2y

BUT... my profile or plan name in portal is not updated YET even FSU already given since Oct 2023

I think someone also mentioned a few posts back... after opted for free 3m they will change the plan name.... then conveniently 'forgot' to reflect the plan name to new speed
coolguy_0925
post Jun 26 2024, 10:23 PM

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QUOTE(The.Lucas.DaY @ Jun 26 2024, 10:16 PM)
Is it possible to change my IP without reboot router? My IP was 110.x yesterday night, but it is now 115.x without reboot the router  hmm.gif
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Another way is by going into your router page look for page that controls internet settings

Click disconnect and wait a few secs then click connect
coolguy_0925
post Jun 26 2024, 10:37 PM

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QUOTE(The.Lucas.DaY @ Jun 26 2024, 10:32 PM)
You mean the ipv4 internet page? Only that page got connect & disconnect hmm.gif
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The page that you keyed in your @unifi username and pwd

Ya if you saw the buttons those are for you to connect & dc from internet

So should get a new IP everytime you get reconnected
coolguy_0925
post Jun 27 2024, 04:21 PM

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QUOTE(Oltromen Ripot @ Jun 27 2024, 08:22 AM)
don't do it from outside your LAN, okay?  😮‍💨😂
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You mean accessing router page using remote connection and dc it? grin.gif
coolguy_0925
post Jun 29 2024, 01:25 AM

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QUOTE(denver1347 @ Jun 29 2024, 01:06 AM)
At early 2023 Oct, I go unifi subscribed the 300mbps fibre.
Then late 2023 Oct, government announce free fibre upgrade.
I received SMS my unifi package is upgraded and ask to restart router.
I also do a speed test. It bump up to 500mbps.

But today I check the unifi app, my package is still 300mbps, speed test also 300mbps. Anyone face the same upgrade then downgrade as I do ??

If yes how you all handle ? Call to complain ?
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The portal package plan name is old name, many including myself is still not reflecting the latest package plan name and TM claimed that they will do it by phase (I know... takes ages)

Now regarding your speed test 300Mbps using wifi or LAN cable?

TM only layan if you use LAN cable

If use LAN still only 300Mbps then yes you may file a complain to TM
coolguy_0925
post Jul 1 2024, 05:38 PM

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QUOTE(darachan @ Jul 1 2024, 05:15 PM)
Can anyone confirm that CGNAT IP becomes the problem that when registering for new Google accounts a phone verification is needed (previously not so)? How to bypass this?
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I am on public ip but still have to verify otp

Probably want to prevent same person creating too many account
coolguy_0925
post Jul 2 2024, 04:18 PM

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QUOTE(jiaen0509 @ Jul 2 2024, 02:08 PM)
Yes, if they can detect the fiber signal from the pole to the white box, it means the issue happens after the white box, likely with the cable inside your premises. Anything after the white box is beyond their responsibility, and you will need to hire your own contractor to replace the fiber cable. They might provide you with the contact information for contractors, but in my area, they often refuse to do so even though they have the contact. The TM gave you the contractor contact is actually helping you already. If not, you totally no idea who you can contact to fix the cable.

I've had my cables damaged by rats in the past, so I asked them to add a tube to protect the fiber.

Just have them come and replace the cable. Prices vary; for your reference, I paid 250 back in 2018 and about 180 three months ago. But the total cost depends on the length and size of your house. Try to negotiate.
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RM250 in 2018 & RM180 in 2024

Same house?

Good to hear it became cheaper altho inflation hits us hard
coolguy_0925
post Jul 2 2024, 08:56 PM

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QUOTE(jiaen0509 @ Jul 2 2024, 04:51 PM)
Same house but different contractor. Yes. This is what I am trying to says, became cheaper in this era.
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Thanks for your kind sharing

Klang Valley area & Double Storey Terrace?

In case anyone here needs to rewire at least has a ballpark figure to nego grin.gif
coolguy_0925
post Jul 9 2024, 10:40 PM

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QUOTE(soonwai @ Jul 9 2024, 10:38 PM)
Still July, TM will come through. /s
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Yay your wait will be over soon... countdown 22 days!!! rclxm9.gif rclxm9.gif rclxm9.gif

*cough* if TM not gonna take a sharp U-turn *cough*

grin.gif grin.gif grin.gif

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