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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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laihuhng
post Jun 13 2024, 07:35 AM

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Is anyone planning to sell his/her new Black Dlink 2.5GE ONR?
PRSXFENG
post Jun 13 2024, 08:35 AM

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QUOTE(choongy @ Jun 13 2024, 05:10 AM)
Hi guys, I have been a Unifi user for years and I was first given a DIR 850 router. Fast forward many years, TM upgraded my 100mbps plan to a 300mbps plan for free last week. However, a speed test with my CAT6 Lan cable connected to my PC shows 100 Mb/s, and the speed test with wifi through my phone shows around 100 Mb/s as well. What should I do to get a more optimal speed?

1. Downgrade my plan to 100mbps since I don't see the difference atm
2. Buy a wifi 6 router, but I'm not sure which to get
3. Try to request a new router from TM and refresh the 2 years contract

Kindly help me out all the sifus here. Thank you very much in advance
*
hmm, both being 100Mbps is kinda odd
what network card is in your pc? does it say FE Ethernet or GbE Ethernet

as well as what phone is it

and that you are peforming tests with the 5Ghz band and not 2.4Ghz right?
YoungMan
post Jun 13 2024, 08:48 AM

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QUOTE(choongy @ Jun 13 2024, 05:10 AM)
Hi guys, I have been a Unifi user for years and I was first given a DIR 850 router. Fast forward many years, TM upgraded my 100mbps plan to a 300mbps plan for free last week. However, a speed test with my CAT6 Lan cable connected to my PC shows 100 Mb/s, and the speed test with wifi through my phone shows around 100 Mb/s as well. What should I do to get a more optimal speed?

1. Downgrade my plan to 100mbps since I don't see the difference atm
2. Buy a wifi 6 router, but I'm not sure which to get
3. Try to request a new router from TM and refresh the 2 years contract

Kindly help me out all the sifus here. Thank you very much in advance
*
1. Change the lan cable that connects your BTU to router.
2. Buy a new router, that DIR 850 is not powerful enough. Can look at Tp-link AX72/AX73.
3. Check if your BTU and PC lan port is not limited to 100mbps.
vostro
post Jun 13 2024, 09:13 AM

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Hello, I would like to get your advice or feedback on the situation i'm facing.

For work purpose, I am required to connect to a VPN host which is based out in EU. Previously, the connectivity is decent with latency between 210ms - 240ms and traffic is routed to HK-EU. But in the last couple of months (maybe 4-5months), the traffic is routed via JP-US-EU and getting latency around 400+ms. Its going the other way and its really slow!

I'ved logged a case with TM. But just wondering if anyone have a similar experience or have an idea on the whats the reason of the change in route.
The.Lucas.DaY
post Jun 13 2024, 10:59 AM

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QUOTE(choongy @ Jun 13 2024, 05:10 AM)
Hi guys, I have been a Unifi user for years and I was first given a DIR 850 router. Fast forward many years, TM upgraded my 100mbps plan to a 300mbps plan for free last week. However, a speed test with my CAT6 Lan cable connected to my PC shows 100 Mb/s, and the speed test with wifi through my phone shows around 100 Mb/s as well. What should I do to get a more optimal speed?

1. Downgrade my plan to 100mbps since I don't see the difference atm
2. Buy a wifi 6 router, but I'm not sure which to get
3. Try to request a new router from TM and refresh the 2 years contract

Kindly help me out all the sifus here. Thank you very much in advance
*
Even my Dlink DIR 842 can goes to 300Mbps with 5ghz wifi on my old iPad (same upgraded from 100Mbps)
bugipunch
post Jun 13 2024, 11:24 AM

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QUOTE(laihuhng @ Jun 13 2024, 07:35 AM)
Is anyone planning to sell his/her new Black Dlink 2.5GE ONR?
*
this 1 is free no need to buy. If u want this onr just contact tm and they will give it to u.
ahlong0180
post Jun 13 2024, 11:33 AM

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QUOTE(vostro @ Jun 13 2024, 09:13 AM)
Hello, I would like to get your advice or feedback on the situation i'm facing.

For work purpose, I am required to connect to a VPN host which is based out in EU. Previously, the connectivity is decent with latency between 210ms - 240ms and traffic is routed to HK-EU. But in the last couple of months (maybe 4-5months), the traffic is routed via JP-US-EU and getting latency around 400+ms. Its going the other way and its really slow!

I'ved logged a case with TM. But just wondering if anyone have a similar experience or have an idea on the whats the reason of the change in route.
*
you can refer to this thread
choongy
post Jun 13 2024, 12:39 PM

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QUOTE(PRSXFENG @ Jun 13 2024, 08:35 AM)
hmm, both being 100Mbps is kinda odd
what network card is in your pc? does it say FE Ethernet or GbE Ethernet

as well as what phone is it

and that you are peforming tests with the 5Ghz band and not 2.4Ghz right?
*
I've contacted TM and they came to fix immediately and said that it's router's problem. They changed the router to a new Dlink wifi 6 router and now both LAN and wifi is getting 300 Mb/s.

My network card is GbE Ethernet
My phone is iPhone 15
I was performing speed test with 5Ghz band

Thanks guys for helping out!
eternity4av
post Jun 13 2024, 12:55 PM

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hi fellow seniors, i do observed some members here gotten their 800mbps upgraded to 1gbps, so im abit unstable now paying rm210.95, so not sure whether should i go for swu or wait for 1gbps,
captainwifi
post Jun 13 2024, 01:04 PM

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What router do unifi give for new 300 mbps 24 months contracts?

They wouldnt tell me what router it is?

I'm considering both maxis and unifi at the moment.

This post has been edited by captainwifi: Jun 13 2024, 02:22 PM
Jjuggler
post Jun 13 2024, 01:33 PM

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QUOTE(sonicdoxx @ Jun 12 2024, 12:52 PM)
thankfully nope, it doesn't!
*
Great.

QUOTE(laihuhng @ Jun 13 2024, 07:35 AM)
Is anyone planning to sell his/her new Black Dlink 2.5GE ONR?
*
ping me
neekun
post Jun 13 2024, 01:36 PM

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QUOTE(eternity4av @ Jun 13 2024, 12:55 PM)
hi fellow seniors, i do observed some members here gotten their 800mbps upgraded to 1gbps, so im abit unstable now paying rm210.95, so not sure whether should i go for swu or wait for 1gbps,
*
If you think you don’t need the speed of 1gbps. Better go for swu.
eternity4av
post Jun 13 2024, 02:04 PM

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QUOTE(neekun @ Jun 13 2024, 01:36 PM)
If you think you don’t need the speed of 1gbps. Better go for swu.
*
what's the current offer? i only know its swu4.0, but last i heard is that swu3.0 is a better bet.
hizadzahid
post Jun 13 2024, 04:09 PM

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If I did not call 100, i will be waiting forever for my 1Gbps upgrades. Is it true i need to pay for the modem if i do not wish to extent the contract>
TubeNRibbon
post Jun 13 2024, 04:25 PM

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Anyone encounter any problem with the 1Gbps speed suddenly drop below 200Mbps?
laihuhng
post Jun 13 2024, 04:43 PM

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QUOTE(bugipunch @ Jun 13 2024, 11:24 AM)
this 1 is free no need to buy. If u want this onr just contact tm and they will give it to u.
*
Really? I have the white color where the LAN is max at 1Gpbs but not the black (2.5GE).


QUOTE(Jjuggler @ Jun 13 2024, 01:33 PM)
Great.
ping me
*
icon_rolleyes.gif

Anime4000
post Jun 13 2024, 04:44 PM

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QUOTE(TubeNRibbon @ Jun 13 2024, 04:25 PM)
Anyone encounter any problem with the 1Gbps speed suddenly drop below 200Mbps?
*
I have, one time I got 282Mbps of Download speed,
I check GEM DL Frame there 7 other neighbour using heavy traffic cause need aggrerate 2400Mbps ÷ 8 User = 300Mbps each
TubeNRibbon
post Jun 13 2024, 05:21 PM

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QUOTE(Anime4000 @ Jun 13 2024, 04:44 PM)
I have, one time I got 282Mbps of Download speed,
I check GEM DL Frame there 7 other neighbour using heavy traffic cause need aggrerate 2400Mbps ÷ 8 User = 300Mbps each
*
I called the support to reset the port and the problem solved but already happen more than 3 times. I'm sure the problem will come back tomorrow.
bugipunch
post Jun 13 2024, 05:30 PM

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QUOTE(laihuhng @ Jun 13 2024, 04:43 PM)
Really? I have the white color where the LAN is max at 1Gpbs but not the black (2.5GE).
icon_rolleyes.gif
*
yes. This 1 is only for the 2gbps plan. U can try ask sometimes they will give u the new version. Members here got it by asking the contractor.
eternity4av
post Jun 13 2024, 05:30 PM

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QUOTE(TubeNRibbon @ Jun 13 2024, 04:25 PM)
Anyone encounter any problem with the 1Gbps speed suddenly drop below 200Mbps?
*
seems like its not a good thing? at least my current 800mbps is stable all along. minus the wifi that couldn't be maxed out in upper floors.

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