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> Scicom (MSC) Sdn Bhd, Anyone worked there?

Raikkonen
post Aug 17 2007, 12:15 AM


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Got an interview as Loan Processor on Friday, 17 August at 9.30am.
Shift job.
Maybe some of you guys worked there?
What's the work time in shift like?



This post has been edited by Raikkonen: Aug 21 2007, 06:44 AM
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Raikkonen
post Aug 21 2007, 06:44 AM


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No one?
This company is among outsourcing pioneer.
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g88
post Aug 21 2007, 10:27 AM


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QUOTE(Raikkonen @ Aug 17 2007, 12:15 AM)
Got an interview as Loan Processor on Friday, 17 August at 9.30am.
Shift job.
Maybe some of you guys worked there?
What's the work time in shift like?
*
Loan Proccesor ? Which project is that ? Btw there are no more Sdn. Bhd instead Berhad now icon_rolleyes.gif thumbup.gif ...listing company smile.gif

This post has been edited by g88: Aug 21 2007, 10:28 AM
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GiNgEr^fIsH
post Aug 21 2007, 10:59 AM


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i thought Scicom (MSC) Sdn Bhd was more of a head hunter. They called me 2 years back.. wanted to allocate me on board Maxis CRM.
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g88
post Aug 21 2007, 11:43 AM


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QUOTE(GiNgEr^fIsH @ Aug 21 2007, 10:59 AM)
i thought Scicom (MSC) Sdn Bhd was more of a head hunter. They called me 2 years back.. wanted to allocate me on board Maxis CRM.
*
They are not headhunter company. They specialist in Call Centre and handling many project. Maxis no more already...their biggest client is Nokia APAC thumbup.gif
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GiNgEr^fIsH
post Aug 21 2007, 12:05 PM


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My bad. hehe.
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broken_string
post Aug 21 2007, 02:13 PM


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i wouldnt recommend u to come here to work

nuff said smile.gif
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g88
post Aug 24 2007, 11:52 AM


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QUOTE(broken_string @ Aug 21 2007, 02:13 PM)
i wouldnt recommend u to come here to work

nuff said smile.gif
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why ? you are suffering working there now ?? brows.gif ....i heard all their project workload is ok...not so heavy. Unless you are agent maybe bit stress..but still flexible ?? thumbup.gif
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broken_string
post Aug 24 2007, 11:56 AM


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yeah workload is fine but they threat us like shit sleep.gif
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g88
post Aug 24 2007, 02:36 PM


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QUOTE(broken_string @ Aug 24 2007, 11:56 AM)
yeah workload is fine but they threat us like shit sleep.gif
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possibility is either you are not performaing well or your boss is not doing good job so management taruk higher level all the stress divert to you hahaha...

PS : I am not standing their site and i know they give about market salary tongue.gif

So which project are you in..maybe i can get my insider friend help you ...PM me brows.gif
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broken_string
post Aug 24 2007, 03:29 PM


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QUOTE(g88 @ Aug 24 2007, 02:36 PM)
possibility is either you are not performaing well or your boss is not doing good job so management taruk higher level all the stress divert to you hahaha...

PS : I am not standing their site and i know they give about market salary tongue.gif

So which project are you in..maybe i can get my insider friend help you ...PM me  brows.gif
*
not performing well, u wan see my stats? tongue.gif

actually i dun have much stress, my boss was awesome as well but their policy in treating their employee sux la nuff said.

btw ur not working here meh? who is ur insider fren? high position enough to save me or not tongue.gif
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g88
post Aug 24 2007, 04:12 PM


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QUOTE(broken_string @ Aug 24 2007, 03:29 PM)
not performing well, u wan see my stats?  tongue.gif

actually i dun have much stress, my boss was awesome as well but their policy in treating their employee sux la nuff said.

btw ur not working here meh? who is ur insider fren? high position enough to save me or not tongue.gif
*
if you dare post your state here ! else PM me...my insider in all project from 25th floor all the way down hahaha....sure can save you.

I am waiting for our PM brows.gif ..
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arj
post Aug 24 2007, 09:56 PM


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Previously I worked at Scicom (Singtel Project) for 9 months and it was my first job. Currently I'm working at Shell helpdesk. I think Scicom is a very good place to be if it's your first or second job, can learn many things there especially if you're in the Singtel project.

I must admit that the customers can be a bit crazy sometimes but if you can stay calm and don't take their rantings personally, you'll be fine. It's also a matter of knowing how to manage your stress level. I can think of over a dozen more jobs that is more stressful then working at a helpdesk.

Contrary to mr broken string above, I think the management have treated me well, no complains about them. They're just doing their job preventing things from falling apart. We're used to be in the same project by the way tongue.gif

RM2000 basic for a fresh grad like me last time can be considered a good pay. If you can survive there I believe you won't have any problems working at other places biggrin.gif
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hantu1911
post Aug 25 2007, 02:56 AM


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hi all,

bro g88, what so special about level 25th ? most of the dept there are share service. what so special about them ?

bro arj, i fully agree with your view regarding Scicom as a good place for fresh grad.
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broken_string
post Aug 25 2007, 10:24 AM


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QUOTE(arj @ Aug 24 2007, 09:56 PM)
RM2000 basic for a fresh grad like me last time can be considered a good pay. If you can survive there I believe you won't have any problems working at other places biggrin.gif
*
agree tongue.gif

anyway how are u dude, MIO guys miss u tongue.gif
they got new 32 inch plasma tv to watch miotv now brows.gif

for an agent its still ok esp if ur a fresh grad as wat arj mention.
can learn alot of things, i for one agree that serving those farking stubborn customer really can learn alot.

its not appropriate to list out all ta bad stuff about them.
if u wana know just join and see for urself.
then u will know why their turnover is so high until almost monthly they need to hire new ppl tongue.gif

g88 i pm u later la mayb we can make frens and have a chat but now i still need to go to work even thou i am sick cry.gif


Added on August 25, 2007, 10:27 am@hantu

25th floor is like the white house of scicom

its the admin and ceo office laugh.gif

This post has been edited by broken_string: Aug 25 2007, 10:27 AM
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g88
post Aug 27 2007, 12:46 PM


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broken_string,
Awaiting for your PM ler...hahahaa
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jondevour
post Aug 27 2007, 07:46 PM


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QUOTE(broken_string @ Aug 25 2007, 10:24 AM)
agree tongue.gif

anyway how are u dude, MIO guys miss u  tongue.gif
they got new 32 inch plasma tv to watch miotv now brows.gif

for an agent its still ok esp if ur a fresh grad as wat arj mention.
can learn alot of things, i for one agree that serving those farking stubborn customer really can learn alot.

its not appropriate to list out all ta bad stuff about them.
if u wana know just join and see for urself.
then u will know why their turnover is so high until almost monthly they need to hire new ppl tongue.gif

g88 i pm u later la mayb we can make frens and have a chat but now i still need to go to work even thou i am sick  cry.gif


Added on August 25, 2007, 10:27 am@hantu

25th floor is like the white house of scicom

its the admin and ceo office laugh.gif
*
Hmm.. hmm.gif broken , i thought u quitted Scicom?u still inside there ah? tongue.gif
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Absentee
post Sep 5 2007, 02:17 PM


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I jz applied for Scicom, for back office services. Any advice?

How's the training and trainers like?
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Amal
post Sep 30 2007, 09:39 PM


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anyone else working in scicom?
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Hawarizmi
post Oct 1 2007, 07:54 PM


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yeah, previously i was working there as well, it's my first job though, being in CSO singnet BB for Project Singtel. Occasionally, it's good, man.. paying me 2K for just sitting there and have a 'lil' chat with customer.. (sometimes irritating customer, but you ll get used to it)

but quit already, i had to go for engineering which is related to my study.

This post has been edited by Hawarizmi: Oct 1 2007, 07:55 PM
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sbd18
post Oct 1 2007, 11:13 PM


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its a good company for first job...u get a reasonably high starting salary and good training...having 1 year experience from scicom in your resume is good too...i started out there...smile.gif
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amenlo9
post Oct 2 2007, 03:23 PM


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if experienced ppl go to work there?will get high pay?
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RoyMcAvoy
post Oct 2 2007, 06:51 PM


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ex-scicom here
I quit after 4 months working there tongue.gif
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sbd18
post Oct 2 2007, 06:54 PM


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QUOTE(amenlo9 @ Oct 2 2007, 03:23 PM)
if experienced ppl go to work there?will get high pay?
*
i think their salary is rather fixed...due to type of work...unless of course its higher positions like team lead or ops manager...
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Amal
post Oct 3 2007, 06:26 AM


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im still working in singtel project..
saw so many people leaving the company..
even one of the hot chick already leave the company.. sad.gif

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g88
post Oct 3 2007, 12:12 PM


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QUOTE(Amal @ Oct 3 2007, 06:26 AM)
im still working in singtel project..
saw so many people leaving the company..
even one of the hot chick already leave the company.. sad.gif
*
Why you so concern about ppl leaving ? you should follow their foot step. cool2.gif
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Amal
post Oct 3 2007, 10:02 PM


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QUOTE(g88 @ Oct 3 2007, 12:12 PM)
Why you so concern about ppl leaving ? you should follow their foot step.  cool2.gif
*
been thinkin about it all day.. tongue.gif

still lookin for a better offer from other company.. heheh..

already got some that offer higher salary, but the shift are much worser, afraid wont tahan long.. sad.gif
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g88
post Oct 5 2007, 11:50 AM


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QUOTE(Amal @ Oct 3 2007, 10:02 PM)
been thinkin about it all day..  tongue.gif

still lookin for a better offer from other company.. heheh..

already got some that offer higher salary, but the shift are much worser, afraid wont tahan long..  sad.gif
*
See, ppl always complaint this company bad management here and there and found better offer job (which everyone will do) but than later found out location, workload, shift and etc even worse... brows.gif
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Amal
post Oct 5 2007, 02:11 PM


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QUOTE(g88 @ Oct 5 2007, 11:50 AM)
See, ppl always complaint this company bad management here and there and found better offer job (which everyone will do) but than later found out location, workload, shift and etc even worse...  brows.gif
*
yup, thats wut im afraid off..

currently looking for job without shift, and weekend offday.. smile.gif

doesnt matter even salary dont differ much.. tongue.gif
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half_lif3
post Nov 16 2007, 04:24 PM


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next monday i'll b start working at scicom cyberjaya
as technical support executive..
for what project..i stil duno yet..
2.5k without any allownace.shift between 5am to 10pm
..for a degree fresh grad it's stil acceptable..

anyone working at scicom cyberjaya can share experience with me?
can i learn alot there?wat can i learn?career advancement?


This post has been edited by half_lif3: Nov 16 2007, 04:25 PM
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David83
post Nov 16 2007, 07:10 PM


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Wrong thread!


This post has been edited by David83: Nov 16 2007, 07:12 PM


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dwc
post Apr 1 2008, 02:09 AM


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QUOTE(broken_string @ Aug 24 2007, 11:56 AM)
yeah workload is fine but they threat us like shit sleep.gif
*
oo i have to second that
couldnt agree more.
wouldnt anyone to work there


Added on April 1, 2008, 2:18 am

My experience working there, i had to agree i learn a lot but i saw the way they are treating the employees. Feel like a dog working there. They force you to leave if they dont like you (example if you're admitted in hospital) this happens to my friend. she was in hospital for 1 month. when she came back they force her to resign.
some get fired without any warning. they had to find a job asap if not they will be jobless. disregarding the fact that we work for SCIcom for years!
The rules are tighter n tighter every single day. i suffered n still regretting that i worked there and wasted several of my life.
No matter wat project its the same, bcoz it falls under the same management. Nokia, Singtel and Ncs.. IN CYBERJAYA I still cant commend coz i never worked there.
So ppl this is my advice, if you want to work in SCICOM think twice.
U can ask anyone from Scicom(KL) n they can tell u how "happy" they r !


This post has been edited by dwc: Apr 1 2008, 02:18 AM
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MoneyChaser
post Apr 2 2008, 07:45 PM


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normal BPO

Call Centre....

Politics.. frustrated employees.. same routine.. answer calls.. customer service... high staff turnover..

good for fresh grad...
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blurr2
post Jul 10 2008, 12:47 PM


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Just go for an interview as Network Engineer at this company (shif working hour).
just want to know more about this company.


Thanks
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b3rnard7
post Jul 10 2008, 05:42 PM


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ex-Scicom employee here....I work under SingTel project for 18 months tongue.gif

Is a good start for me to get a good pay as fresh grad.
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asanthadenz
post Jul 10 2008, 08:00 PM


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working under the F-Secure project as a Technical Support Agent for Scicom but based in Plaza Sentral in KL Sentral. The pay is not bad RM2750.

No pressure at work, virtually no calls at times. Better than most call centres..
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b_split
post Jul 10 2008, 08:55 PM


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wow good pay man..still got vacancy there ar as a Technical Support Agent?
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asanthadenz
post Jul 13 2008, 12:08 PM


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From what i heard yess..give Scicom and called and ask them for vacancies on the F-Secure project!
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TehWateva
post Jul 13 2008, 02:50 PM


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Hi, Working for Starhub project instead of Singtel here =]

Conditions aren't that different here


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blurr2
post Aug 2 2008, 11:58 AM


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Got an offer as network engineer.
As what i can see here, lots of people complaining about this company.
Is it really so....??
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samantha88
post Aug 2 2008, 12:21 PM


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My bro used to work in Scicom long time ago...his first job
as fresh grad, he got around 2500
after 2 yrs, he got around 4500
but he left scicom 2 yrs ago luuu
he said no room to move up anymore...

but i think it wud be nice, if it's ur first job
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Hybz
post Aug 2 2008, 01:38 PM


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Got few friends work there before ...

Experience wise, nothing much. But if you focus on more $$$ instead, then move on to Scicom laugh.gif
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g88
post Oct 21 2008, 12:26 PM


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QUOTE(Hybz @ Aug 2 2008, 01:38 PM)
Got few friends work there before ...

Experience wise, nothing much. But if you focus on more $$$ instead, then move on to Scicom laugh.gif
*
They really pay well ?? How much they paying now ?? Any new join to this company ??

Btw i heard they are Berhad already
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ching4ever
post Oct 22 2008, 02:36 PM


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QUOTE(half_lif3 @ Nov 16 2007, 05:24 PM)
next monday i'll b start working at scicom cyberjaya
as technical support executive..
for what project..i stil duno yet..
2.5k without any allownace.shift between 5am to 10pm
..for a degree fresh grad it's stil acceptable..

anyone working at scicom cyberjaya can share experience with me?
can i learn alot there?wat can i learn?career advancement?
*
Most probably you'll be the new guy to join my team. See my comments below, if you still haven't sign the offer letter, you still have chance to regret now.

Scicom, pay maybe high compare to outside but unfair pay for some workers. Hired useless people as the management level and causing the whole team to get frustrated. Give lame excuses whenever theres complain.
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Ctsukacheesecake
post Oct 22 2008, 03:25 PM


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different company, same scenario
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shchiam1978
post Oct 24 2008, 02:43 PM


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QUOTE(arj @ Aug 24 2007, 09:56 PM)
Previously I worked at Scicom (Singtel Project) for 9 months and it was my first job. Currently I'm working at Shell helpdesk. I think Scicom is a very good place to be if it's your first or second job, can learn many things there especially if you're in the Singtel project.

I must admit that the customers can be a bit crazy sometimes but if you can stay calm and don't take their rantings personally, you'll be fine. It's also a matter of knowing how to manage your stress level. I can think of over a dozen more jobs that is more stressful then working at a helpdesk.

Contrary to mr broken string above, I think the management have treated me well, no complains about them. They're just doing their job preventing things from falling apart. We're used to be in the same project by the way tongue.gif

RM2000 basic for a fresh grad like me last time can be considered a good pay. If you can survive there I believe you won't have any problems working at other places biggrin.gif
*
hello hello there. Well i am ex scicomer as well. Frankly speaking , Scicom is a good company to work with but even as a Assistant manager there, i am working as contract staff. Nowadays, it's difficlut to do things when they know u r contract staff.
Singtel?? kekek , i am the Pioneer there.
Maybe u know who i am kekekek .
One of the crazy AM there


Added on October 24, 2008, 2:45 pm
QUOTE(g88 @ Oct 21 2008, 12:26 PM)
They really pay well ?? How much they paying now ?? Any new join to this company ??

Btw i heard they are Berhad already
*
In term of call center , scicom pay well for agent level.
U might wanna try Nokia Project. As for Singtel project, they are really expanding.

Experience, well u can communicate well if you join there.


Added on October 24, 2008, 2:48 pm
QUOTE(ching4ever @ Oct 22 2008, 02:36 PM)
Most probably you'll be the new guy to join my team. See my comments below, if you still haven't sign the offer letter, you still have chance to regret now.

Scicom, pay maybe high compare to outside but unfair pay for some workers. Hired useless people as the management level and causing the whole team to get frustrated. Give lame excuses whenever theres complain.
*
maybe u can PM me which project is that . kekekek .

Diff ppl diff style of managing. Some of the AM/OM in certains project manage their team well.
Some.... No comments


This post has been edited by shchiam1978: Oct 24 2008, 02:48 PM
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ching4ever
post Oct 24 2008, 08:39 PM


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QUOTE(shchiam1978 @ Oct 24 2008, 03:43 PM)
hello hello there. Well i am ex scicomer as well. Frankly speaking , Scicom is a good company to work with but even as a Assistant manager there, i am working as contract staff. Nowadays, it's difficlut to do things when they know u r contract staff.
Singtel?? kekek , i am the Pioneer there.
Maybe u know who i am kekekek .
One of the crazy AM there


Added on October 24, 2008, 2:45 pm

In term of call center , scicom pay well for agent level.
U might wanna try Nokia Project. As for Singtel project, they are really expanding.

Experience, well u can communicate well if you join there.


Added on October 24, 2008, 2:48 pm
maybe u can PM me which project is that . kekekek .

Diff ppl diff style of managing. Some of the AM/OM in certains project manage their team well.
Some.... No comments
*
I'm in Cyberjaya, I guess you are from Menaxx TA right?
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shchiam1978
post Nov 2 2008, 02:39 AM


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QUOTE(ching4ever @ Oct 24 2008, 08:39 PM)
I'm in Cyberjaya, I guess you are from Menaxx TA right?
*
Yes TA there.
But i oledi left the company for better offer.
If someone can pay me higher, why not.

Overall , Scicom is a good company.


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yehlai
post Nov 2 2008, 03:05 AM


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QUOTE(asanthadenz @ Oct 29 2008, 05:09 PM)
I got terminated today.. I need some advice if my company is in the wrong...

- was ment to be working on the 27th, but didn't know...
- got a call from my mate telling me i was in for the day, so i went too work, 1 1/2hrs late
- mind you i was really sick at home, but decided to go to work anyways because i didn't want to call in sick 1 1/2hrs late because only 3 ppl schedule to work that night.
- anyways, i was really sick at work and sorta doozed off at work, not taking any calls or emails.
- the next day boss comes to work and check Service Level, and it was really bad cause i didnt do my part
- he calls me into meeting room, i explained myself and he said he has no choice but to give me Counseling letter, i was okay with it, because its my first counseling letter and its not as bad as warning letter.. mind you this is my first ever letter in the company that i have been working for 5 months
- he goes to submit the counseling letter to HR and HR calls me into HR Office on the next day 28th
- they asked me to tell my story bla bla bla, HR goes to talk to his HR Manager and he comes back and says i am terminated effect immidietly... what!!!!!

- i dont really understand because i am a CONFIRMED staff, and this is my first letter of what sort..
Can they do this????

All my mates at work even my boss at work is really suprised at this decision because my boss only wanted to give me a counseling form, not even a WARNING LETTER..

What can i do? What rights do i have?


Added on October 29, 2008, 5:14 pmI have to also add there was no reason to terminate me, as i have an outstanding record with the company...

And also, i work for a Outsourcing company, the HR is Outsourced but i am based in the clients building.
*
QUOTE(asanthadenz @ Oct 30 2008, 11:51 AM)
yes, i am contract staff, and i work for Sci-Com... i don't have an issue with attendance, i am a good staff.. even my Operations Manager was a bit shocked at this result, he was telling them to push for a WARNING LETTER at least as i don't think he wants to lose me..

everyone at work is shocked but people at work get warning letters for more serious offence..

i also re-read the contract and it states that they can terminate me for any issues.... this is retarded..

Don't even work at Scicom guys!! You work soo hard, one mistake in life you get buang...and the funny thing is they didn't even bother to look through my working stats and how i performed the previous months...they just looked at it at a business side of view..
*
another thread regarding Scicom

This post has been edited by yehlai: Nov 2 2008, 03:07 AM
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ching4ever
post Nov 2 2008, 03:21 PM


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I guess they just find some lame excuse to terminate you, as you know recently because of US matter, most company cutting stuff as many as they can. Anyway, Scicom management sucks, especially for Cyber office!
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bit_bit
post Nov 29 2008, 10:44 AM


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QUOTE(asanthadenz @ Jul 10 2008, 08:00 PM)
working under the F-Secure project as a Technical Support Agent for Scicom but based in Plaza Sentral in KL Sentral. The pay is not bad RM2750.

No pressure at work, virtually no calls at times. Better than most call centres..
*
RM2750 include shift allowance? Wat about Travel Allowance.
Saw one post in jobstreet.
How's their shift pattern like?
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sysh
post Nov 29 2008, 03:37 PM


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I used to audit them a couple years ago.
Saw the CEO and their top management staffs at LCCT 2 weeks ago..hehe!
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krgroup
post Jan 3 2009, 02:55 AM


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QUOTE(sysh @ Nov 29 2008, 03:37 PM)
I used to audit them a couple years ago.
Saw the CEO and their top management staffs at LCCT 2 weeks ago..hehe!
*
WATS WRONG WITH THE TOP MANAGEMENT TAKING LOW COST CARRIERS.>?
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zinn
post Jan 24 2009, 07:35 PM


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I got a scholarship offer training at scicom academy. But won't be working with them. Just wanted to ask, does anyone know bout the training programme and how good is it?
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b3rnard7
post Jan 24 2009, 10:15 PM


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QUOTE(asanthadenz @ Jul 10 2008, 08:00 PM)
working under the F-Secure project as a Technical Support Agent for Scicom but based in Plaza Sentral in KL Sentral. The pay is not bad RM2750.

No pressure at work, virtually no calls at times. Better than most call centres..
*
wow~! F-Secure project basic pay is RM2750? for fresh grad or experience staff?

QUOTE(shchiam1978 @ Nov 2 2008, 02:39 AM)
Yes TA there.
But i oledi left the company for better offer.
If someone can pay me higher, why not.

Overall , Scicom is a good company.
*
I think I know who u r...we met b4.If im not mistaken....u r the one who interviewed me.

This post has been edited by b3rnard7: Jan 24 2009, 10:18 PM
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kayceeho
post Feb 2 2009, 08:08 PM


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QUOTE(zinn @ Jan 24 2009, 08:35 PM)
I got a scholarship offer training at scicom academy. But won't be working with them. Just wanted to ask, does anyone know bout the training programme and how good is it?
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hi!! did u already go to the training?
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kadS
post Feb 10 2009, 10:30 PM


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just went for their interview today, everything was fine n tomorrow need to go to their office again to get the offer letter dry.gif zzzz why dun they just give it by today??haiz

can start the training this monday, 500 per month after that guarantee for a job as what they've said.


dunno to go o not doh.gif
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syaiz
post Feb 12 2009, 02:51 PM


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hi there... rclxms.gif
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vex
post Feb 12 2009, 03:14 PM


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500 ??? are u internship or working der?
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syaiz
post Feb 12 2009, 04:03 PM


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hi everyone...i will go interview with this co next monday at level 11th Menara TA
any advice??


Added on February 12, 2009, 4:19 pm
QUOTE(kadS @ Feb 10 2009, 10:30 PM)
just went for their interview today, everything was fine n tomorrow need to go to their office again to get the offer letter  dry.gif  zzzz why dun they just give it by today??haiz

can start the training this monday, 500 per month after that guarantee for a job as what they've said.
dunno to go o not  doh.gif
*
are u training dis monday? brows.gif brows.gif
i will hv interview there but feel doesn`t want to go la..hihihi rclxub.gif whistling.gif

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kadS
post Feb 12 2009, 05:00 PM


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QUOTE(vex @ Feb 12 2009, 03:14 PM)
500 ???  are u internship or working der?
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500 is the training allowance at their place for 2 months.


@syaiz
the interview no need to worry..very easy one thumbup.gif
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vex
post Feb 13 2009, 08:26 AM


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mean 1st 2 month take only rm 500 salary ? after tat baru give u full salary ?
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kadS
post Feb 13 2009, 12:27 PM


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basically yes. but its not a salary, its allowance since u doing the training not working.

naaah i think i'll pass this job laugh.gif
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nieyna_nur
post Feb 17 2009, 02:44 PM


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b4 this i never heard about dis company..myb i not alert the exist of this company...
last month,i was being ask to attend the interview for call centre post done by this company.quite blur bcoz don't know the operation of this company..

on the interview,the participant was more than 10 people.b4 interview,need to take test...need to take 4 test...on my thought,i assume that there was an interview between interviewer and participant only..

after taking all the test,the interview only take about 5-10 minutes..really quite..
i was given an offer and need to go to training for 2 months.the allowance is rm500 per months and located at pj. but,i need to finish my study before joining the course.

after i have graduate,i need to contact them if i interested with their offer and if there any scholarship available for me..

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caspera
post Feb 25 2009, 04:48 PM


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QUOTE(kadS @ Feb 13 2009, 12:27 PM)
basically yes. but its not a salary, its allowance since u doing the training not working.

naaah i think i'll pass this job laugh.gif
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may i know ur reason u pass the job?


nieyna_nur, can u explain more about the scholarship?
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nieyna_nur
post Feb 26 2009, 12:28 PM


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QUOTE(caspera @ Feb 25 2009, 04:48 PM)
may i know ur reason u pass the job?
nieyna_nur, can u explain more about the scholarship?
*
the schorlarship is open for those who pass interview and test.
each month,they will limit schorlarship that will be given out for those who success.
if i not mistake,the schorlarship is for call centre..
it session for 2 month.after u have finish the course,u will be provide job.
i heard that their client come from big company...
i haven't attend their training bcoz a not yet finish my study
if there is an offer,myb i will grab opportunity to take the schorlarship...


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monara
post Mar 9 2009, 02:46 PM


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QUOTE(kadS @ Feb 12 2009, 05:00 PM)
500 is the training allowance at their place for 2 months.
@syaiz
the interview no need to worry..very easy one thumbup.gif
*
mind to explain about how the interview session goes? is it the same with this:

QUOTE(nieyna_nur @ Feb 17 2009, 02:44 PM)
b4 this i never heard about dis company..myb i not alert the exist of this company...
last month,i was being ask to attend the interview for call centre post done by this company.quite blur bcoz don't know the operation of this company..

on the interview,the participant was more than 10 people.b4 interview,need to take test...need to take 4 test...on my thought,i assume that there was  an interview between interviewer and participant only..

after taking all the test,the interview only take about 5-10 minutes..really quite..
i was given an offer and need to go to training for 2 months.the allowance is rm500 per months and located at pj. but,i need to finish my study before joining the course.

after i have graduate,i need to contact them if i interested with their offer and if there any scholarship available for me..
*
can anyone explain what happen after that 2 months training... i heard that trainees are guaranteed job after that. so is it the job with scicom or scicom's client, let say company A. then does it mean we are company A staff, or still bonded to scicom?
one more thing, what is scicom about? i read from their site, its bpo. and i've read all the 4 pages here, get many different views though.
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donbosco
post Mar 11 2009, 05:42 PM


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Scicom is the least company you would want to work with, unless if you're really desperate. No doubt the salary is good at 2.5k, however, it has been 2.5k since 12 years ago!

No increament. The only other thing you can depend on is the performance related bonus in which, Scicom's standard is really not fair. Computer system is really slow, which effects your bonus marks, 0.001 seconds late -> deduct mark. break time suppose to be 15 minutes however you logged in 0.001 seconds late cut mark, computer start too slow then cut mark. Then you are left with only basic salary.

After that, they will accidently deduct your salary for something you didnt do, like my situation, they deduct 250 by accident last month and can only reimburst next month.

Company also has high turnover which shows that their workers are not happy with this company. There's one senior agent who has been working there for 3 years and she's really good with her job, and her salary has been 2.5k since the day she started, no career advancement, no promotion offer. Scicom don't treat their staffs like an asset but just like workers.

No doubt this is a great place as a first job, to gain experience, but do not het stuck at this place as there's so many political issues in this company. Management is crappy. Thats the worst. Scicom (MSC) Berhad?? Four letters for you: Y U C K.
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Puffy^^
post Mar 13 2009, 05:43 PM


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sometimes thats how things work in the working enviroment, just prepare yourself and try to look for a proper job instead of accepting such offer. biggrin.gif

This post has been edited by Puffy^^: Mar 13 2009, 05:46 PM
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Putraskyline
post Mar 19 2009, 03:10 AM


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I'm asking on behalf on my friend. Actually what is 4 test you guys mention? What interviewer ask? All training conduct in PJ ?
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amandamai
post Mar 26 2009, 02:54 AM


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I know this is not about working in Scicom, just to answer some questions about the training conducted by Scicom.

The 4 tests were very easy. english, some math, iq and i forgot what else. The interview session was not really an interview, more to the person explaining to you what the program is about, whether you're interested, advantage taking the course bla bla bla...then he'll give the offer letter, you sign you go home.

Intake once every 2 weeks I think. Training conducted in Stamford College Jalan Barat PJ and the Menara TA One, depends on which batch you are in.

This program is sponsored by Mdec. Job Camp Training in something Call Centre Operation something....2 months, teach you communication skills, english, presentation, grooming, theory about contact centre etc...the class was fun, met great friends, the trainers were awesome, some have experience working as agents, some don't.. Learnt a lot. Have to do assignments, presentation, role play,class activities.

One of the condition is you cannot work with Scicom but only with the 'employer partner'. Very smart, them to have that in the contract. That way the graduates can't force Scicom to offer the grads the jobs. So no questions about bonding whatsoever.Because the job guarantee is a lie, they can't even offer us an interview guarantee. The employer partner don't come that often to conduct the interview session. Have to wait weeks before one comes.Many graduates still don't have chance to be interviewed yet ,that now we are looking for jobs ourselves, which we don't mind doing except we were promised in the beginning we are going to get a job easily after this training. Some poor friends of mine even quit their jobs before joining this program.

Allowance is not RM500 permonth but RM25 perday. If it's public holiday and no class that day, you won't get paid. Sometimes you get paid once a week, sometimes you don't. Many excuses were given..blablabla...

If you don't have anything to do, not desperate for job. have money to survive with rm125 a week,no car loan, house loan to be paid and you just want to brushen up your soft skills, then you can join. You'll learn something out of this and you'll be given a cert from BTEC Level 3 call centre something. That cert might come in handy, who knows.

but if you are desperate for job, have many bills to be paid and tempted by the 'job guarantee' line. then DON'T! DONT and DON'T! You'll get a job as a Steammeat agent faster than you'll get an interview after the training.


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nieyna_nur
post Mar 26 2009, 03:37 PM


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QUOTE(amandamai @ Mar 26 2009, 02:54 AM)
I know this is not about working in Scicom, just to answer some questions about the training conducted by Scicom.

The 4 tests were very easy. english, some math, iq and i forgot what else. The interview session was not really an interview, more to the person explaining to you what the program is about, whether you're interested, advantage taking the course bla bla bla...then he'll give the offer letter, you sign you go home.

Intake once every 2 weeks I think. Training conducted in Stamford College Jalan Barat PJ and the Menara TA One, depends on which batch you are in.

This program is sponsored by Mdec. Job Camp Training in something Call Centre Operation something....2 months, teach you communication skills, english, presentation, grooming, theory about contact centre etc...the class was fun, met great friends, the trainers were awesome, some have experience working as agents, some don't.. Learnt a lot. Have to do assignments, presentation, role play,class activities.

One of the condition is you cannot work with Scicom but only with the 'employer partner'. Very smart, them to have that in the contract. That way the graduates can't force Scicom to offer the grads the jobs. So no questions about bonding whatsoever.Because the job guarantee is a lie, they can't even offer us an interview guarantee. The employer partner don't come that often to conduct the interview session. Have to wait weeks before one comes.Many graduates still don't have chance to be interviewed yet ,that now we are looking for jobs  ourselves, which we don't mind doing except we were promised in the beginning we are going to get a job easily after this training. Some poor friends of mine even quit their jobs before joining this program.

Allowance is not RM500 permonth but RM25 perday. If it's public holiday and no class that day, you won't get paid. Sometimes you get paid once  a week, sometimes you don't. Many excuses were given..blablabla...

If you don't have anything to do, not desperate for job. have money to survive with rm125 a week,no car loan, house loan to be paid and you just want to brushen up your soft skills, then you can join. You'll learn something out of this and you'll be given a cert from BTEC Level 3 call centre something. That cert might come in handy, who  knows.

but if you are desperate for job, have many bills to be paid and tempted by the 'job guarantee' line. then DON'T! DONT and DON'T! You'll get a job as a Steammeat agent faster than you'll get an interview after the training.
*
have u join the training?
scicom have offer me the training..but now still thinking want 2 accept or not?
so the job guarantee was a lie that want to make us attract with their offer?
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amandamai
post Mar 26 2009, 10:06 PM


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QUOTE(nieyna_nur @ Mar 26 2009, 03:37 PM)
have u join the training?
scicom have offer me the training..but now still thinking want 2 accept or not?
so the job guarantee was a lie that want to make us attract with their offer?
*
spoke from experience, that's me
like I said if you don't have anything better to do, you can join this job camp
better than lounging around the house
you can pick up some knowledge here and there
the course itself is not bad
its the post-course misleading promise that we have trouble with hmm.gif

This course costs RM 10k per person, sponsored by mdec..the student only get paid rm500 a month
I don't know how much from that 10k goes to Scicom' pocket..go figure

Definitely..the job guarantee tagline can make anyone tempted..
what with they promise you can get a job paying rm1800 - rm2500 after training
who doesn't want that
They have misleaded all of us

Scicom can't say that we are guaranteed a job when we are not going to work with them
only the employer -partner can decide whether they want to hire you or not

they will come to hold interview session (not very often!) and it's their prerogative whether to hire you as their staff
and how much they want to pay you
Scicom only train you, that's all

If you're going to wait for the employer to interview and hire you, you're going to have to wait a long time
however, all of us want to get a job very soon that we decided not to wait and search the jobs by ourselves

good luck to you icon_rolleyes.gif





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nieyna_nur
post Mar 27 2009, 09:18 AM


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i need to think more further ..n in dilemma...
i know this program can give benefits but the job guarantee make me reluctant to accept it...
although scicom have made promise that after finish training,they will be given 2 week to search job...a promise is a promise..can't really depend on them...



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emi1312
post Mar 31 2009, 12:54 PM


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Guys, can you explain to me what is the role of Technical Support Executive?
Is it the same like Customer Service Executive?
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amandamai
post Apr 4 2009, 04:08 PM


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QUOTE(emi1312 @ Mar 31 2009, 12:54 PM)
Guys, can you explain to me what is the role of Technical Support Executive?
Is it the same like Customer Service Executive?
*
no Technical Support helps the customers more on technical stuff like how to install software, connect to internet, how to use a printer or how to use a mouse. Not everyone is computer and IT literate and they need help with stuff like that

Customer Service does the everything else: receive complaint, help with booking, enquiries, emergencies and many more. Not so much on technical stuff
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stanum
post Apr 13 2009, 11:23 AM


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Hey guys, i've got calls from Scicom just a moment ago. The person who called me is James. He told me that i have been offered to undergo training with them for 2 months and he confidently said that after training, the job will be guaranteed in MNC company.

The salary will be given starting from RM1700-2500. Oh yea, the position is management trainee. So, i'm thinking that it is very nice but seem to me that are not worth it after read your guys comments.

What makes me feel funny when i told him that my salary is more that rm2500 and asked him what if i enroll this program and will the salary be rise or the same. He suddenly changes his confidence sound and told me that the salary will be given as stated.

He also asked me if i could spread the news to my other friends who wish to join the program and he will send me the email advantages of the program.

What do you guys think?
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fusionnetx
post May 16 2009, 10:12 AM


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i did receive call from james too.. i can't make decision yet for my job interview.. some more now finacial crisis.. no confidence to get a job so easy at those MNC rite guys?
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nicholas88
post May 16 2009, 11:10 AM


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Oh god, you got a call back from them sad.gif..

I have applied for the job yesterday, hope can get some call back..

Anyway, I'm working in a company which apparently is SCICOM competitor smile.gif
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ejiema
post May 16 2009, 11:14 AM


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My colleague's use to work with them, now he's the QA Manager for AIG call center, he told me that Scicom really squeeze your freedom, if you work shift and want to apply for AL quite hard.
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krgroup
post Jul 28 2009, 02:53 AM


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QUOTE(nieyna_nur @ Feb 17 2009, 02:44 PM)
b4 this i never heard about dis company..myb i not alert the exist of this company...
last month,i was being ask to attend the interview for call centre post done by this company.quite blur bcoz don't know the operation of this company..

on the interview,the participant was more than 10 people.b4 interview,need to take test...need to take 4 test...on my thought,i assume that there was  an interview between interviewer and participant only..

after taking all the test,the interview only take about 5-10 minutes..really quite..
i was given an offer and need to go to training for 2 months.the allowance is rm500 per months and located at pj. but,i need to finish my study before joining the course.

after i have graduate,i need to contact them if i interested with their offer and if there any scholarship available for me..
*
U got it all wrong they only offer scholarship for the Contact Centre Management training...Its not like u wanna do master the will sponsor you..
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sysh
post Jul 28 2009, 04:33 AM


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QUOTE(krgroup @ Jan 3 2009, 02:55 AM)
WATS WRONG WITH THE TOP MANAGEMENT TAKING LOW COST CARRIERS.>?
*
Wow
I didn't see this reply till today.
Actually nothing wrong, I think you misinterpret what I said.
Just that I know the CEO and some of the top brass, and I so happen to see them at LCCT when I was sending someone off smile.gif

On another note, think my friend is still working there. Seem to be doing well
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Raikkonen
post Sep 5 2009, 11:14 PM


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Hi guys.

You guys know the 'Train & Place Programme' advertised on newspapers?
I got a call for an interview from SCICOM Academy, Menara TA One.
Monday, 10.00pm. 11th Floor. 21621088 (ext #4)

Management position.

So, just wondering whether some of you got the same call.
Wish to know what type of job they're offering.


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Sofeasweet
post Oct 9 2009, 10:20 PM


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Did anyone know what is Global Business Development doing? n is it true u can get Rm4k plus as an AMgr there although u do not have a degree?

This post has been edited by Sofeasweet: Oct 9 2009, 10:25 PM
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tALEz
post Oct 23 2009, 01:23 PM


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QUOTE(amandamai @ Mar 26 2009, 02:54 AM)
I know this is not about working in Scicom, just to answer some questions about the training conducted by Scicom.

The 4 tests were very easy. english, some math, iq and i forgot what else. The interview session was not really an interview, more to the person explaining to you what the program is about, whether you're interested, advantage taking the course bla bla bla...then he'll give the offer letter, you sign you go home.

Intake once every 2 weeks I think. Training conducted in Stamford College Jalan Barat PJ and the Menara TA One, depends on which batch you are in.

This program is sponsored by Mdec. Job Camp Training in something Call Centre Operation something....2 months, teach you communication skills, english, presentation, grooming, theory about contact centre etc...the class was fun, met great friends, the trainers were awesome, some have experience working as agents, some don't.. Learnt a lot. Have to do assignments, presentation, role play,class activities.

One of the condition is you cannot work with Scicom but only with the 'employer partner'. Very smart, them to have that in the contract. That way the graduates can't force Scicom to offer the grads the jobs. So no questions about bonding whatsoever.Because the job guarantee is a lie, they can't even offer us an interview guarantee. The employer partner don't come that often to conduct the interview session. Have to wait weeks before one comes.Many graduates still don't have chance to be interviewed yet ,that now we are looking for jobs  ourselves, which we don't mind doing except we were promised in the beginning we are going to get a job easily after this training. Some poor friends of mine even quit their jobs before joining this program.

Allowance is not RM500 permonth but RM25 perday. If it's public holiday and no class that day, you won't get paid. Sometimes you get paid once  a week, sometimes you don't. Many excuses were given..blablabla...

If you don't have anything to do, not desperate for job. have money to survive with rm125 a week,no car loan, house loan to be paid and you just want to brushen up your soft skills, then you can join. You'll learn something out of this and you'll be given a cert from BTEC Level 3 call centre something. That cert might come in handy, who  knows.

but if you are desperate for job, have many bills to be paid and tempted by the 'job guarantee' line. then DON'T! DONT and DON'T! You'll get a job as a Steammeat agent faster than you'll get an interview after the training.
*
You are obviously one of the students in the programme, and probably didn't do very well, which is why you seem to have mixed feelings about this programme. There is no condition that states you cannot work with Scicom - perhaps you didn't read the letter properly? If you actually spent more time to think about it, logically, it makes more sense to Scicom to employ the students once they are done with the programme. After all, the students are certified internationally and have the necessary skills needed for the industry. But, how would it look if all the students they train joined Scicom? It's as if, Scicom was being paid by the government to train their own employees. How fair is that to other employers? So, dude, I think you definitely got this whole thing pinned wrongly. You should give some credit to Scicom for trying to do something for the country.

It's unfortunate that you have such negative comments about this job camp. It's the first time the government's doing something for us local graduates. Face it, we are jack shit compared against the world. We may have the smarts, but we certainly don't have what it takes to be an international employee.

I have friends who were part of this job camp, and they managed to meet multiple employers WHILE they were still in class. Many of them were so excited to be able to secure so many interviews with big companies. Some also secured employment before they even completed their course. You must've been shit outta luck to not have met any employers.

BTW, RM25 per day = RM125 per week = RM500 per month. That's simple math. How could you get that wrong? Plus, what kinda doofus expects to be paid on a public holiday when you're not even doing anything? You don't appear very bright, suddenly.

Look, I don't mean to put you down. I just feel that you're not doing justice to what this programme has done for you. Unless, you're saying that you haven't really learned any life-long lessons. If everything was so easy, what value is there in life? I've seen exceptional case studies from this programme where people are transformed. It's a pity you don't.
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Sypher
post Nov 19 2009, 03:44 PM


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QUOTE(tALEz @ Oct 23 2009, 01:23 PM)
You are obviously one of the students in the programme, and probably didn't do very well, which is why you seem to have mixed feelings about this programme. There is no condition that states you cannot work with Scicom - perhaps you didn't read the letter properly? If you actually spent more time to think about it, logically, it makes more sense to Scicom to employ the students once they are done with the programme. After all, the students are certified internationally and have the necessary skills needed for the industry. But, how would it look if all the students they train joined Scicom? It's as if, Scicom was being paid by the government to train their own employees. How fair is that to other employers? So, dude, I think you definitely got this whole thing pinned wrongly. You should give some credit to Scicom for trying to do something for the country.

It's unfortunate that you have such negative comments about this job camp. It's the first time the government's doing something for us local graduates. Face it, we are jack shit compared against the world. We may have the smarts, but we certainly don't have what it takes to be an international employee.

I have friends who were part of this job camp, and they managed to meet multiple employers WHILE they were still in class. Many of them were so excited to be able to secure so many interviews with big companies. Some also secured employment before they even completed their course. You must've been shit outta luck to not have met any employers.

BTW, RM25 per day = RM125 per week = RM500 per month. That's simple math. How could you get that wrong? Plus, what kinda doofus expects to be paid on a public holiday when you're not even doing anything? You don't appear very bright, suddenly.

Look, I don't mean to put you down. I just feel that you're not doing justice to what this programme has done for you. Unless, you're saying that you haven't really learned any life-long lessons. If everything was so easy, what value is there in life? I've seen exceptional case studies from this programme where people are transformed. It's a pity you don't.
*
I actually agreed with Amandamai, had experience some lousy Agent who supposed to offer me a job, but half way end up submit my resume late and they even resigned. But im grateful because if i were to get a job with them i wont get what i want right now.
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Raikkonen
post Nov 24 2009, 08:21 AM


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Hi.

Any of you guys registered with http://jobsmalaysia.gov.my?

I kept getting updates on new jobs...by Scicom all the time.
Stated 'Kerani Gaji' but when they call you...it's actually other vacancies.
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LostWanderer
post Dec 19 2009, 07:17 PM


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hi guys, i just received a call from scicom for interview (this coming monday) as management trainnee (for 2mths) + i think should be customer service relationship department

i'm from a psych background (degree)...so, i was wondering...is this a good place to start the job?

the corporate culture doesn't sound very nice from the 5 pages of content i've read...however, a lot mentioned that the salary is pretty good...which i must agree (they told me through the phone that the basic was 2.5k and also there will be additional incentives to top up the amount)

so, from what i managed to get from these 5 pages of content is that this place is a call centre, and...if you are working on a shift job...it won't be "fun"?...does the work begin from 9am-5pm as my job position mentioned?...or is there odd hours and public holiday shifts invovled as well?

personally though, i don't like sitting in the office day in and out listening to calls...and i would like to have a field job in the future...so, by being with scicom, will it be possible for me to go to other fields and not stick to the customer service indoor line after they have "outsourced" me or sumthing like that?

thanks much
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sloosh
post Jan 11 2010, 05:25 PM


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QUOTE(ejiema @ May 16 2009, 11:14 AM)
My colleague's use to work with them, now he's the QA Manager for AIG call center, he told me that Scicom really squeeze your freedom, if you work shift and want to apply for AL quite hard.
*
Hi ejiema,

I got offer from Scicom lately, I'm not sure whether want to accept or not. Can I have your friend's advice since he worked with Scicom before?


Thanks.
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HHalphaomega
post Jan 11 2010, 11:51 PM


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QUOTE(sloosh @ Jan 11 2010, 05:25 PM)
Hi ejiema,

I got offer from Scicom lately, I'm not sure whether want to accept or not. Can I have your friend's advice since he worked with Scicom before?
Thanks.
*
Which project are you referring to? There are many projects this company is involved with. I've got some friends in some of the projects who may be offer you advice.
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sloosh
post Jan 12 2010, 09:03 AM


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QUOTE(HHalphaomega @ Jan 11 2010, 11:51 PM)
Which project are you referring to? There are many projects this company is involved with. I've got some friends in some of the projects who may be offer you advice.
*
i think is multi-purpose project. i just want to know how is the working environment there. how is the bosses there.
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HHalphaomega
post Jan 15 2010, 10:46 AM


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QUOTE(sloosh @ Jan 12 2010, 09:03 AM)
i think is multi-purpose project. i just want to know how is the working environment there. how is the bosses there.
*
I was told this one for Multi Purpose Insurance Bhd. It's located in Cyberjaya. Working environment wise, it seems it can be tense at times but most of time it's fine working for this project.

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hellriser
post Jan 20 2010, 07:01 PM


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deleted..

This post has been edited by hellriser: Jan 20 2010, 07:10 PM
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PootieTang_85
post Mar 4 2010, 07:13 PM


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i've got call from this scicom, say i got interview for they offer training for two month then got cert. after that maybe linked to GLC..any comment you guys? is it good 2 month training? how's the 2 month allowance? thank you

This post has been edited by PootieTang_85: Mar 4 2010, 07:26 PM
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ekin.choi
post Mar 6 2010, 01:11 AM


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QUOTE(PootieTang_85 @ Mar 4 2010, 07:13 PM)
i've got call from this scicom, say i got interview for they offer training for two month then got cert. after that maybe linked to GLC..any comment you guys? is it good 2 month training? how's the 2 month allowance? thank you
*
i also got many calls from scicom but never pick up the calls....hehe....coz i still have doubt whether to accept or not the job offer...yeah, the salary quite tempting for me, but after reading this forum, i have a second thot...if i have to undergo 2 months training with rm500 per month, hell no i can survive..! rclxub.gif

i better stick with with my current job.... thumbup.gif
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LostWanderer
post Mar 6 2010, 10:04 AM


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well, as posted earlier...i went for the training over there, completed it...and i mean if you really are "weak" in english and would probably consider working in a contact center...then maybe you can consider going there

however, if you have a strong grasp in english, just apply for the contact center position directly...don't need to "waste" your time training here...unless you really have nothing else better to do...or maybe you would like to help out the other students there to provide some guidance to improve their grasp of english

my conclusion statement is that, the program may be 85% a waste of time if you have a strong grasp in english and don't have any plans to work as a contact centre agent...

the remaining 15% is that you can fill your extra time if you really have nothing to do BUT you MUST continue to apply for jobs while you are undergoing training there...and when you are called up for interviews...go for them (don't need to attend the class), and if you are able to secure the job (and you like that job)...you can leave the training center as soon as possible

the salary range is a deception...just don't buy into that "THAT" much...if you get what i mean
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PootieTang_85
post Mar 6 2010, 10:43 AM


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really arr?...thanks for the info... biggrin.gif
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miss no name
post Mar 11 2010, 04:19 PM


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if u not interested with contact center no need to go lah....waste ur time
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morpheus3929
post Mar 24 2010, 11:51 AM


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notes from friends working there

AirAsia-10hrs on the job
Singtel-please call back your SG cust if not; get fired

Call centers salary is tempting, however you're gonna be stuck in quicksand, by the years gone by it will be hard for you to work in a different industry
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mrytl3
post Apr 13 2010, 09:10 PM


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Hye all. I received a call from Scicom asking me to attend an interview at Menara TA One. Any ideas on how the interview will be conducted? Really hoping that I get this one, tired of sitting at home doing nothing d. Hehe. Will there be any sorts of ability test? And how many panels in the interview section? Will the interview be more on the tecnical part or what? Thanks for replying to my question!
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yana_yer
post Apr 15 2010, 12:14 AM


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QUOTE(mrytl3 @ Apr 13 2010, 09:10 PM)
Hye all. I received a call from Scicom asking me to attend an interview at Menara TA One. Any ideas on how the interview will be conducted? Really hoping that I get this one, tired of sitting at home doing nothing d. Hehe. Will there be any sorts of ability test? And how many panels in the interview section? Will the interview be more on the tecnical part or what? Thanks for replying to my question!
*
me too..are you going?..i am still in doubt actually hmm.gif ..but might just go tomorrow..
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mdsha76
post May 16 2010, 08:03 PM


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try Airasia project. 1000 people have quit or terminated !! every month there will an intake !!
If you want to learn a lot patience, pls apply for airasia project !!


Added on May 16, 2010, 8:35 pmcome on time, but login late because of pc cannot start, it is not management problem.

You come late twice in April,
once in May , still get Counseling. crazy huh ?

exceed coffee break 1 min, get counselling, but stay back 40 minutes
no overtime !!

Jetstar, and Nokia projects have been closed down. Airasia project has seen more than 1500 agents in
15 months !! Don't know how many people have been terminated from there !! Due to politics, some people can survive
even with serious misconduct !! never recommend this company to anybody !! Foreigeners get RM 2500 but RM 500
is deducted for house rental. Malaysians get RM 2000 salary.


Added on May 20, 2010, 11:55 pm
QUOTE(dwc @ Apr 1 2008, 02:09 AM)
oo i have to second that
couldnt agree more.
wouldnt anyone to work there


Added on April 1, 2008, 2:18 am

  My experience working there, i had to agree i learn a lot but i saw the way they are treating the employees. Feel like a dog working there. They force you to leave if they dont like you (example if you're admitted in hospital) this happens to my friend. she was in hospital for 1 month. when she came back they force her to resign.
  some get fired without any warning. they had to find a job asap if not they will be jobless. disregarding the fact that we work for SCIcom for years!
The rules are tighter n tighter every single day. i suffered n still regretting that i worked there and wasted several of my life.
No matter wat project its the same, bcoz it falls under the same management. Nokia, Singtel and Ncs.. IN CYBERJAYA I still cant commend coz i never worked there.want
So ppl this is my advice, if you want to work in SCICOM think twice.
U can ask anyone from Scicom(KL) n they can tell u how "happy" they r !

*
forced to resign ? yes that happens all the time.

Rules are tighter yes, but some people can do anything they want because they are good
in applying butter.


Added on May 21, 2010, 11:52 pm
QUOTE(morpheus3929 @ Mar 24 2010, 11:51 AM)
notes from friends working there

AirAsia-10hrs on the job
Singtel-please call back your SG cust if not; get fired

Call centers salary is tempting, however you're gonna be stuck in quicksand, by the years gone by it will be hard for you to work in a different industry
*
Airasia project :
Agent said to customer : I cannot hear you, please call us back.
Guess what happened ? he got fired !!

10 hours work. no bonus, no ot. This was highlighted to Dato Tony.
Guess what happened ? The persons who sent the email to dato
.. were terminated.

Think before joining this company. Think !! But don't join !

This post has been edited by mdsha76: May 21 2010, 11:52 PM
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loneflyer
post May 22 2010, 02:32 AM


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OK, first of all this company boss not in Malaysia. Leo is in UK maybe. Chief Operating officer is a nice man. The management is given
to a bunch of idiots cry.gif . they think they are the god !!! If the agents leave Scicom, that's it, they have no life for them. that what they think.

Many people have been terminated, or resign.

Airasia project : 7 managers resign !! Operational Manager resigned. Vice president resigned and replaced by

a creature called Ramesh !! He smiles once in a year.
Airasia 10 hours job ! coffee break 15+15 mins
The agents have to come 15 mins earlier to find working pc.



Singtel : Many resigned.
Nokia closing.

Training
Trainer can use words like F**K and all kind of dirty words !!
They never give proper training. Customer will ask :
you people have no training ?

state of the art Pentium 4 PCs are here !! Any problem
with pc , agents will need to write incident log, and then
look for a manager to sign ,, !!! rclxms.gif
The system will show the agent has worked 9 hours only,
even if they have worked 10 hours !!

Annual leave wont be approved , because everyday agents
resign.



Only those who can butter managers, can survive here !

Muslims pls do not work here during fasting month, as i
have seen agents on phone when they are supposed to break fast !
On Deepavali : Christians get off day, Hindus work !!
if annual leave is left 6 days, if you don't check , if will become
2 days !! rclxub.gif


coffee break 15 minutes, if you want to go to toilet, wait for the
time. Your urine must wait for the break time !!


Resign ? many people will take salary and go just like that. No notice.
Reason is, two month notice required. If you want to join another
company, that company will not wait 2 months !!

you can resign immediately, but pay two months salary !!

The best part is thumbup.gif they will ask your feedback !!

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bcteh
post Oct 12 2010, 08:57 PM


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I had worked for more than 5 yrs in call centre. Mine not seems so bad after all. I won't tell where I worked and I already resigned also. But I can tell you that this company is really sXXX from what I read. Haha ..
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sss1234
post Nov 20 2010, 10:35 AM


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Do the Management Trainee of Scicom Academy Sdn. Bhd same with Management Trainee of Scicom (MSC) Sdn Bhd?

Anybody worked as Management Trainee of Scicom Academy Sdn. Bhd before?
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aku_si_dewi
post Nov 20 2010, 03:12 PM


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QUOTE(loneflyer @ May 22 2010, 02:32 AM)
OK, first of all this company boss not in Malaysia. Leo is in UK maybe. Chief Operating officer is a nice man. The management is given
to a bunch of idiots cry.gif  . they think they are the god !!! If the agents leave Scicom, that's it, they have no life for them. that what they think.

Many people have been terminated, or resign.

Airasia project : 7 managers resign !! Operational Manager resigned. Vice president resigned and replaced by

a creature called Ramesh !! He smiles once in a year.
Airasia 10 hours job ! coffee break 15+15 mins
The agents have to come 15 mins earlier to find working pc.
Singtel : Many resigned.
Nokia closing.

Training
Trainer can use words like F**K and all kind of dirty words !!
They never give proper training. Customer will ask :
you people have no training ?

state of the art Pentium 4 PCs are here !! Any problem
with pc , agents will need to write incident log, and then
look for a manager to sign ,, !!! rclxms.gif
The system will show the agent has worked 9 hours only,
even if they have worked 10 hours !!

Annual leave wont be approved , because everyday agents
resign.
Only those who can butter managers, can survive here !

Muslims pls do not work here during fasting month, as i
have seen agents on phone when they are supposed to break fast !
On Deepavali : Christians get off day, Hindus work !!
if annual leave is left 6 days, if you don't check , if will become
2 days !!  rclxub.gif
coffee break 15 minutes, if you want to go to toilet, wait for the
time. Your urine must wait for the break time !!
Resign ? many people will take salary and go just like that. No notice.
Reason is, two month notice required. If you want to join another
company, that company will not wait 2 months !!

you can resign immediately, but pay two months salary !!

The best part is  thumbup.gif they will ask your feedback !!
*
whoaaa!! sounds scary!! thank god i found this thread. i got call from them asking me to attend interview for telesales post .. basic rm1700 .. then commision based on closed sale
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kim-_-
post Nov 21 2010, 01:55 AM


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yeah, i'd been there in Singtel project a year back.

My frustration is, only got my last salary six months later!!! no jokes!

I'm a good kid who gave one month notice and the balance month paid by my current company. The sad thing is Scicom just treat you like sh** when it happened.

The director (also in charge of Airasia) was so busy, which i had to wait three months to get the release letter signed!!! after that another three months and they asked you to pick the cheque as they've forgoten the procedure to use bank-in ....

All these good works, are also share by the HR person in charge. Don't be surprise when she hang up your call the minute they hear your name, cuz she can't find any more excuses.

Anyway, i'm so glad Senior OM responded to me when i'd just CCed him in the email to Leo. ^^


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syncguru
post Nov 24 2010, 05:36 PM


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QUOTE(kim-_- @ Nov 21 2010, 01:55 AM)
yeah, i'd been there in Singtel project a year back.

My frustration is, only got my last salary six months later!!! no jokes!

I'm a good kid who gave one month notice and the balance month paid by my current company. The sad thing is Scicom just treat you like sh** when it happened.

The director (also in charge of Airasia) was so busy, which i had to wait three months to get the release letter signed!!! after that another three months and they asked you to pick the cheque as they've forgoten the procedure to use bank-in ....

All these good works, are also share by the HR person in charge. Don't be surprise when she hang up your call the minute they hear your name, cuz she can't find any more excuses.

Anyway, i'm so glad Senior OM responded to me when i'd just CCed him in the email to Leo. ^^
*
who's the senior OM, is it Sudhar?

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SpEd
post Dec 31 2010, 11:15 AM


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QUOTE(broken_string @ Aug 25 2007, 10:24 AM)
agree tongue.gif

anyway how are u dude, MIO guys miss u  tongue.gif
they got new 32 inch plasma tv to watch miotv now brows.gif

for an agent its still ok esp if ur a fresh grad as wat arj mention.
can learn alot of things, i for one agree that serving those farking stubborn customer really can learn alot.

its not appropriate to list out all ta bad stuff about them.
if u wana know just join and see for urself.
then u will know why their turnover is so high until almost monthly they need to hire new ppl tongue.gif

g88 i pm u later la mayb we can make frens and have a chat but now i still need to go to work even thou i am sick  cry.gif


Added on August 25, 2007, 10:27 am@hantu

25th floor is like the white house of scicom

its the admin and ceo office laugh.gif
*
Now there is 3 LCDs


Added on December 31, 2010, 11:18 am
QUOTE(syncguru @ Nov 24 2010, 05:36 PM)
who's the senior OM, is it Sudhar?
*
Suydhar is the Vice President..

This post has been edited by SpEd: Dec 31 2010, 11:18 AM
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b3rnard7
post Jan 4 2011, 09:27 AM


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QUOTE(SpEd @ Dec 31 2010, 11:15 AM)
Now there is 3 LCDs


Added on December 31, 2010, 11:18 am

Sudhar is the Vice  President..
*
Wow! now he is VP liao! last time when i was working in SCICOM under singtel project.He is the OM.

FYI,....sum1 here mentioned "Ramesh" the VP....he is Leo's cousin!

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Dhuang
post Feb 3 2011, 08:56 PM


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Hi there.. I used to come to lowyat.net as a guest only seeking the computer peripherals prices and so on so forth. Never ever crossed my mind that I will one day register as its forum user. However, everything changed when I was offered and interview with Scicom MSC Berhad last Wednesday (2nd of February 2011).

Now when I found this thread it really really make think twice, thrice, and so on so forth. I'm offered to be interviewed for the Air Asia project. Looking at this 6 pages about joining Scicom makes me wonder... I hope the interview session that I get is not for the Contact Centre Training programme because I've went through the Certificate in Business Comm & Customer Service conducted by Scicom Academy last December.

Wow... My heart is truly 50-50 when I read what u guys wrote here. Though a part of me agree that maybe its a nice start since I am a fresh graduate and If i got this, it will be my first job. And I do agree too that we will learn a lot there including building up our patience.

Huhuhu, damn it. Can't wait to test my patience. I'll come back later to let you guys know (despite the fact that this thread was started long time ago..). Wish me luck for the interview.
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g88
post Mar 3 2011, 02:17 AM


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Scicom this bad now ?? Nokia project still in place AFAIK
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sakura86
post Mar 3 2011, 11:24 AM


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come 25th floor...I am there...for me, despite what other say...it quite a nice company to work with....other projects i dunno what going on....as long as they pay my salary on time and do not force to work damn long hours...i dun mind...
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cedricturbo
post Apr 26 2011, 06:40 PM


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QUOTE(Dhuang @ Feb 3 2011, 08:56 PM)
Hi there.. I used to come to lowyat.net as a guest only seeking the computer peripherals prices and so on so forth. Never ever crossed my mind that I will one day register as its forum user. However, everything changed when I was offered and interview with Scicom MSC Berhad last Wednesday (2nd of February 2011).

Now when I found this thread it really really make think twice, thrice, and so on so forth. I'm offered to be interviewed for the Air Asia project. Looking at this 6 pages about joining Scicom makes me wonder... I hope the interview session that I get is not for the Contact Centre Training programme because I've went through the Certificate in Business Comm & Customer Service conducted by Scicom Academy last December.

Wow... My heart is truly 50-50 when I read what u guys wrote here. Though a part of me agree that maybe its a nice start since I am a fresh graduate and If i got this, it will be my first job. And I do agree too that we will learn a lot there including building up our patience.

Huhuhu, damn it. Can't wait to test my patience. I'll come back later to let you guys know (despite the fact that this thread was started long time ago..). Wish me luck for the interview.
*
Did you get the job...... Hw is it.....


Added on April 26, 2011, 6:42 pm
QUOTE(sakura86 @ Mar 3 2011, 11:24 AM)
come 25th floor...I am there...for me, despite what other say...it quite a nice company to work with....other projects i dunno what going on....as long as they pay my salary on time and do not force to work damn long hours...i dun mind...
*
Bro, can you tell me hw will the interview will be like.....

This post has been edited by cedricturbo: Apr 26 2011, 06:42 PM
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Xiong87
post May 7 2011, 12:09 AM


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Easy dude ... the interview is easy ... if you able to speak in english ... most probably they will hire you.
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Blackheart_2009
post May 15 2011, 11:41 AM


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Me and my friends are going for the walk-in interview next week. But after reading all of your comments, I'm not so sure if I want to apply.

One question though: Do you really need to go training for 2 months before working there?
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kelvin_tan
post May 15 2011, 12:00 PM


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We have plenty of people who KNOWS ITS A MISTAKE.. but choose to make that mistake anyway..

This is how dumb some of the humans that are lurking in this thread.
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Blackheart_2009
post May 15 2011, 12:13 PM


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QUOTE(kelvin_tan @ May 15 2011, 12:00 PM)
We have plenty of people who KNOWS ITS A MISTAKE.. but choose to make that mistake anyway..

This is how dumb some of the humans that are lurking in this thread.
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What are you trying to say actually?
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stockerzzz
post May 15 2011, 02:50 PM


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they do take contractors right? planning to work there during july and august.
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bacx12
post May 16 2011, 02:39 AM


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Hi! I’m a foreigner and I got a job at Scicom for Singtel Project. I noticed when I submitted my requirements for my working visa that there are a lot of foreigners who was hired as well. I want to know, how the company and the Singtel Project is? And when is the salary date every month for this company. Sorry, it’s my first time to work in Malaysia.[cool.gif
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declogger
post Jun 12 2011, 04:07 AM


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Hi people,

I've read every single thread and I have to say I agree with all of the negatives because believe it or not i was hired and offered a permanent job, signed contracts and apply for company a/c no and everything. So training began.

First of all, i came to accompany my friend and not to work but i ended up getting the job which annoyed me, but since i was looking for additional income, why not.

Yeah so training began IMMEDIATELY. Mostly indians, a few malays and chinese and even fewer foreigners (esp. africans/iran), we were all put into the same room, everyone was nervous and mostly unemployed people, the interview was with James and another lady. If you don't know who's James, it's the tall black dude who talks from his nose. Serious, i don't even know what he's doing in this company he better work as a bouncer some where! And the manager is a lady (who'll know her when you see her) with badly done blonde hair.

Interview goes like this:

State ur name and experience, what's ur background, what's ur education (unnecessary cos it's a dead end job, nuthin rocket science), why you apply, where did u hear it from, when they see u nervous they kinda press u even furture (don't be alarm bcos it's their litmus test for working under pressure, they basically need people who can handle pressure and alot of it on a daily basis), and lastly before you leave they will ask u what is ur most proudest moment when u handle a customer complain, (plainly this is another test to ur future job, u have to answer this way) 1. Identify self and repeat the problem to customer 2. follow sop 3. if stuck, hand to floor supervisor 4. if customer being difficult should be under no circumstances be rude or hang up cos u'll get terminated.

Then James will say ok you'll be hearing from us. Don't sweat it, really guys. You'll get the call 100% cos people resign ALL THE TIME from this company. They have high employee turnover and they are losing money on training for those people who drop out early.

For foreigners u'll need to have a letter of "successfully completed", "that ur a student from that uni", "passport 2 copies", "resume stating 3 years exp" and the usual transcript or confirmed results. And u won't be able to start immediately cos they will have to process ur working permit first before u even start training which will take 1 month or more. So if ur visa is close to expiring pls don't bother find work elsewhere and companies will appreciate u. And foreigners get only 15 days off in 365days! Mostly they won't give holidays cos as u know by now the drop out rate is very high.

Coming back to topic, so i blabbed a lot, it's totally necessary cos i wanna save as much ppl as i can from making the biggest mistake of their life.

Working immediately introduced you to ur classroom, ur trainer mine was John btw, and the call centre floor. As soon as u enter u noticed people talk in hushed tones but as soon as u go into the training room John will talk almost yelling as apparently this is how u need to be clear and loud with the customer which is a total apposite to the first impression.

Training basically will have everyone ROLEPLAYING. Yes, everybody. Useful things you'll learn would be how to be confident and handle high pressure job other than that, problem solving skills none. Everybody will have computer in front of them with customer infos and basically learn about value added system, customer service hotspot, low signal and it's problems, bill enquiry, everything about simcards which could get really boring, you get my drift...

then after 2 weeks they'll bring u up to 25th floor to sign the offer letter which states that ur salary would be up to rm2000 for locals and rm2500 for foreigners, non negotiable. Doesn't say anything about bonus which was what attracted me to join along the first time, so overtime no bonus people. I shouldn't have signed the offer letter. I regret it till now. They post a mean letter to me saying that i owe them money when i quit during "training"... 1 month into the job. Okay so i wasn't accepted yet, i was still under offer and i have to pay ? I quit because the contract and what they say is not the same. About salary. Im suppose to be rm2000 a month but once u sign the contract they come up with weird terms like, from the first 0-90 days i get 1500, 90-120 days i get rm1800 and only after 6 months (officially permanent) do i get my rm2000. WTF.

So I quit.

I felt so liberated!

No Overtime, No bonus, everything about getting terminated if u don't pick up a call, missed a call, hang up a call is true, limited coffee breaks is also true, off days or mc have to take up with supervisor, and ur dreaming if u want to get promoted (they will make u think u will get promotion when ur in training, sugar coat everything) until u sit in the pantry room sipping free milo and having lunch and everywher u look is INDIANs... who gets promoted? Indians. Who gets good graces from trainers and managers? Indians. So if you are any other race pls back out now.

You'll be working at a dead end job for quit sometime until they fire ur ass.

People who can strive in telemarketers, anything that has to do with picking up phone calls for a living are indians cos they bullshit their way out of anything and they will succeed in an indian oriented environment.

Enough racist talk. Moving on.

So not only the classroom reeks of indian odors but you will get preferential treatment as well, unless u are dark and googly eyed forget getting good treatment. smile.gif They don't like u. smile.gif

The contract is not standard. It chokes u.

Do u know that if ur a foreigner u won't get "terminated" under any reason and u can f*** up as many time as u want and still work? This is because they don't want the hassle to terminated and cancel ur visa and miss out on the opportunity to claim "worker ran away" insurance from the government. So they will get money if u ran away. Or simply fly back. smile.gif

Commuting to work is pretty easy but they don't provide travel allowance on top of the poor pay.

I see people break down everyday working there so if u want a true heathy mental state don't even approach this company.

Only if ur truly insane would u work under this company.

Yeah u know, the glamour of working in klcc area, wearing a tie and getting entry level job is exciting, but i suggest u do courses or sign up for master, would be better use of ur time.

One good thing i have to say about this company. Shamala. U'll see her around. She's nice. She listens to everyone and god bless her for giving people opportunity to work. But others are mostly a**hole.

Im running out of words... Yeah reply me i'd love to listen to ur response.


Added on June 30, 2011, 7:13 pmHi all...

There are too many call center turnover due to job dissatisfaction. No employment benefits and paid below a foreigner is just humiliating. It's just rm500 difference. Perhaps if they would have made it the same, they would experience less turnover.

Anyway they are losing money and human capital (their core business). They don't have enough skilled management, IT, Project management people to stabilize the middle management. Too many upper and lower deck employees.

One hint, perhaps if they promote people instead of treating them like dirt maybe they would not be facing this problem.

Promote those bachelor/Master/Phd holders and not those SPM/Diploma people. Seriously. This is what happen if the HRM is indian and have 90% indian working in HRM and have the most Indian spm/diploma/certificate holders holding jobs that are too big for them. They have less business objective and more bias objective, to indianize the organisation.

People holding AM to Senior Management positions are paid below... perhaps average salary levels depends on who you ask. But in my opinion it's below market level.

Enough of training for lower deck employees and have more training for middle management; train them not to use threats for losing a job/fear of losing a job/ fear of going to the little girls room without taking too much out of their payroll... INSTEAD reward/reward/reward/reward/reward. I can't say it enough.

Reward bachelor/master/phd holders by promoting them and training them (mostly are foreigners but they are the only ones available)

Reward benefits such as transportation money/prepaid touch 'n go or watever!

Reward Free breakfast and lunch for the cafeteria

Reward free parking so that people would actually LIKE going to work

Reward with other than monetary terms such as an option to do courses/get certificates
prepaid by the company to increase skill levels/retain human capital - HRM don't you already know this? If you in a the business of providing service by human capital you need to stimulate their minds/their interest in the company/ their dependability in positive ways rather than monetary and fear of going out of a JOB!

DON'T YOU KNOW MCDONALD'S WORKERS OR CAFE WORKERS GET THE SAME AMOUNT OF MONEY WITH LESS STRESS, LESS FEAR, LESS OF THE WORD TERMINATION. Think before you think you are some sort of the best in the field there are other jobs out there with similar pay and better CONDITIONS!





This post has been edited by declogger: Jun 30 2011, 07:13 PM
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raveman
post Aug 31 2011, 05:49 PM


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Hmm...mostly staff inside is Indian. Nothing to say. Racist/prejudice is most common thing.
Astro/Airasia make a big mistake outsourcing to them..spoil the market and the talent.
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declogger
post Sep 9 2011, 03:32 AM


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vmad.gif

This post has been edited by declogger: Sep 9 2011, 04:02 AM
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namakuAriff
post Sep 14 2011, 09:42 AM


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QUOTE(declogger @ Sep 9 2011, 03:32 AM)
vmad.gif
*
hahahahaha...

trust me dont ever go into this company..

been working there for the past 3 years..and the only increment i get is RM110??!!!!

big NO NO for this company, medical benefit only allows you to claim up to RM80 per month for MCs, and if im not mistaken is about RM10.000 if u were admitted..

and i have been hearing about this pay-cut they introduced to the system..

normally, basic is RM2k, + retention allowances RM130 permonth, (u will only get it once every 3 months so total will be RM390), + KPI max RM300 (also will get once eery 3 months, total RM900)

but then, they have started this new system which is, if u have 1 mc on this particular month, u can say bye bye to your rentention (the whole 3 months),

1 lateness will deduct 5% from our KPIs, 1 MC deduct 10% from the KPI,

and yes, i have been given so many other tasks to do, but they will not increase your salary..

shift is like s**t, today work morning, tomorrow off, the day after night shift..things like that..u will not have permanent shift of weekly basis shifts..

politics is almost everywhere in this company...im not a racist but mostly they will only promoted those who are indians, LOLs, rclxm9.gif

better look for CSC or symphony..

trust me..
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declogger
post Oct 6 2011, 08:18 PM


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QUOTE(namakuAriff @ Sep 14 2011, 09:42 AM)
hahahahaha...

trust me dont ever go into this company..

been working there for the past 3 years..and the only increment i get is RM110??!!!!

big NO NO for this company, medical benefit only allows you to claim up to RM80 per month for MCs, and if im not mistaken is about RM10.000 if u were admitted..

and i have been hearing about this pay-cut they introduced to the system..

normally, basic is RM2k, + retention allowances RM130 permonth, (u will only get it once every 3 months so total will be RM390), + KPI max RM300 (also will get once eery 3 months, total RM900)

but then, they have started this new system which is, if u have 1 mc on this particular month, u can say bye bye to your rentention (the whole 3 months),

1 lateness will deduct 5% from our KPIs, 1 MC deduct 10% from the KPI,

and yes, i have been given so many other tasks to do, but they will not increase your salary..

shift is like s**t, today work morning, tomorrow off, the day after night shift..things like that..u will not have permanent shift of weekly basis shifts..

politics is almost everywhere in this company...im not a racist but mostly they will only promoted those who are indians, LOLs,  rclxm9.gif

better look for CSC or symphony..

trust me..
*
What's your reason for joining?

First job? First paycheck? First white colar experience? Just want to work in air conditioned rooms as appose to other jobs? Just wanna wear a tie and look smart?

Reality check. All of you PHDs and Master holders. When you are filling out the application form you know you are filling up a position in a call center... right?

What? Im just pointing out the obvious here? Bad economy just makes you desperate for any job. Your level of expertise and technicallity is way too high for this company but kudos for them in hiring YOU! They are trying to promote people like you so they could have smarter managers and hire better employees as appose to those only having high school results. Yea... all of you high school leavers and diploma holders you are in trouble to be replaced by better employees who have higher degrees and work cheaply than YOU!

And good for you people who showed off to your friends that you have work while u are still in training and babbled so much bullshit. Lemme me tell you how it goes:

for singaporesling's contracts you have to pay rm2500 out of ur pocket upfront or it could be deducted every month for 3 months. Before you even step foot in the training rooms they have already applied it for you and just awaiting for it to be permanent on your passport.

For Nekiia... it's for free stupid and stop showing off. If luck has it you work there you'll end up making USD375? Around there. It's a stupid job for a stupid f***.

The work quality when comparing between these two is huge.

N gets u to love the job and S gets u to hate the job. Comparison with workload and holidays are huge too. Forget about Sasia contract it's like shit. Better work at Mcdees man. Forget about Prnas contract it's cancelled long time. Hey what's wrong with outsourcing companies nowadays anyway, it's obviously cheaper to hire in India but why Malaysia it's higher cost for singaporesling's contract since they are penny pinchers they should end the contract with Scom; perhaps in the future? Don't get pissed off im just pointing out the obvious.

What is it with u singaporesling?

Do you want everyone to leave without knowing how to say “get out?”

You cut bonuses, you cut the small enjoyment of getting tips, you cut so many things, you expect too much and pay too little. Just bcos this country doesn't have minimum pay doesn't mean u have to abuse people working for u.

For first time readers check out other post and to make it clear; your china made modem sux big time that's why this outsourcing exist in the first place.

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WhiteMouse
post Feb 2 2012, 07:29 AM


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anyone still with scicom now?

I might be working there for a CS postion of a children milk company. i had work with them before but under different project and based in client site.

this time will be based in menara ta one.

still considering if wanna accept the offer as the pay is very good.

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declogger
post Feb 14 2012, 10:15 AM


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to all foreigners:

salary at the end of month, if ur from Iran u won't get HSBC so u get ur salary late but if ur other nationalities u get it straight that day.

you have to pay for visa if you can't then they will cut it from ur salary for 3/4 months

no "release" letter as prob they have mentioned to you when u first applied

would promote you if you have NO MC's. If u have then u would never get promoted

Be nice to your call monitors, they can make your life hell

You will not get 9 to 5 job, ur shift is up to the duty manager and your off days are always 2 days in a week but it doesn't have to be together e.g off monday and saturday work tuesday to thursday start at 8 then friday and sunday at 3pm, hope u get my drift

good thing is u won't have to be like hp or american express that requires 24hr shift u will finish by 12

your holidays depend on singapore's holiday or it depends on ur project actually

good thing is u can always swap ur shift and wear casual every weekend

they will fire you when u have 3 counselings, but they won't fire u if u put down the telephone on customers it happened many times but they close one eye

the chinese girls in this company are always looking to date white foreigners so... they are quite cheap. I mean it. All of them. Just talk to them and you will get laid.


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Raikkonen
post Feb 26 2012, 04:56 PM


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Afternoon.

How's Scicom at the moment?

Any good?

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wolf
post May 19 2012, 02:10 PM


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Hello.

Anyone ever heard ASTRO hired Scicom to train candidates.

And then work for ASTRO after training completed?
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big2me
post Jul 21 2012, 11:21 PM


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they paying very high salary for new entry customer service

from RM3k up up if you can meet their requirement.
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Raikkonen
post Jul 22 2012, 08:47 AM


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QUOTE(big2me @ Jul 21 2012, 11:21 PM)
they paying very high salary for new entry customer service

from RM3k up up if you can meet their requirement.
*
But the negative 'true story' by users here made us worry happy.gif

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shchiam1978
post Sep 5 2012, 09:50 AM


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To those people who got the offer in Scicom, my advice is to take it and try yourself. You might like it there. Furthermore, you can learn as much as you can and either grow in there or move elsewhere.

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Raikkonen
post Nov 19 2012, 07:50 AM


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Morning.

Scicom is hiring again happy.gif

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keng5210
post Nov 27 2012, 08:29 PM


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QUOTE(Raikkonen @ Nov 19 2012, 07:50 AM)
Morning.

Scicom is hiring again happy.gif

*
Because most of the employees not happy with the working environment
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Raikkonen
post Nov 27 2012, 08:44 PM


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QUOTE(keng5210 @ Nov 27 2012, 08:29 PM)
Because most of the employees not happy with the working environment
*
You worked there before?

Story to me what was wrong with the working enviroment?




I was thinking of joining.

Good salary, around KL and normal working hours (correct?).

But after hearing a lot of rumbblings...sceptical happy.gif

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Dyomi
post Nov 30 2012, 10:26 AM


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QUOTE(Raikkonen @ Nov 27 2012, 08:44 PM)
You worked there before?

Story to me what was wrong with the working enviroment?


I was thinking of joining.

Good salary, around KL and normal working hours (correct?).

But after hearing a lot of rumbblings...sceptical happy.gif

*
i just finish my training at scicom edu(a branch of scicom) on the 9th floor of the TA tower. never went upstair to the head office. so far , on 9th floor, the environment isnt bad. the chicks there quite gooding yo.

ull see indian a lot, mamak, thai too.. so basically english proficiency is a must since u dont want to be quiet with em. and mostly the workers there are YOUNG!!!

for me, is ok rather than having a job at other place with no lrt, no shopping malls and other. lunch also cheap. so have a try.

all of this from my perspective as trainee not for scicom but for a program entrusted to scicom to train fresh graduate. And they do open that vacancy to us too
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Raikkonen
post Nov 30 2012, 04:02 PM


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QUOTE(Dyomi @ Nov 30 2012, 10:26 AM)
i just finish my training at scicom edu(a branch of scicom) on the 9th floor of the TA tower. never went upstair to the head office. so far , on 9th floor, the environment isnt bad. the chicks there quite gooding yo. 

ull see indian a lot, mamak, thai too.. so basically english proficiency is a must since u dont want to be quiet with em. and mostly the workers there are YOUNG!!!

for me, is ok rather than having a job at other place with no lrt, no shopping malls and other. lunch also cheap. so have a try.

all of this from my perspective as trainee not for scicom but for a program entrusted to scicom to train fresh graduate. And they do open that vacancy to us too
*
Couldn't agree more sweat.gif

Just went from IBM Cyberjaya interview; saw a lot of Indians too...females.

Imagine the distance sweat.gif
Money spent...almost RM30 'terbang' today from Pandan Indah - KL - Putrajaya Sentral (PS) - Cyberjaya.
Took a cab once reached PS since worry late; RM10.50 (coupon) sweat.gif
But normal working hours.




Scicom...what's the syif hours like?


This post has been edited by Raikkonen: Nov 30 2012, 04:08 PM
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blurry_mind82
post Dec 1 2012, 09:44 AM


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QUOTE(Raikkonen @ Nov 30 2012, 04:02 PM)
Couldn't agree more  sweat.gif

Just went from IBM Cyberjaya interview; saw a lot of Indians too...females.

Imagine the distance  sweat.gif
Money spent...almost RM30 'terbang' today from Pandan Indah - KL - Putrajaya Sentral (PS) - Cyberjaya.
Took a cab once reached PS since  worry late; RM10.50 (coupon)  sweat.gif
But normal working hours.
Scicom...what's the syif hours like?

*
Scicom..my ex-company..been working there for 3++ years. The working environment/shift hours is depend on which project are you in/manager.
As i know, last time, at TA only Nokia and AirAsia project is running 24 hours...
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Raikkonen
post Dec 1 2012, 10:23 AM


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QUOTE(blurry_mind82 @ Dec 1 2012, 09:44 AM)
Scicom..my ex-company..been working there for 3++ years. The working environment/shift hours is depend on which project are you in/manager.
As i know, last time, at TA only Nokia and AirAsia project is running 24 hours...
*

How was it there? happy.gif

What made you resigned?

You miss working there? happy.gif


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blurry_mind82
post Dec 3 2012, 02:19 PM


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QUOTE(Raikkonen @ Dec 1 2012, 10:23 AM)

How was it there? happy.gif

What made you resigned?

You miss working there? happy.gif

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I'm in IT department, not from call center. the environment is much better than the call center.
the reason i'm tendered -- of course my new company pay me much more better.
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mrfund
post Dec 11 2012, 06:54 PM


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SCICOM (MSC) BHD.

My first job after graduate. I was lucky enough as the company gave me the opportunity to assume the role as customer service technical helpdesk for Broadband (6 months), MIO (4 months), Sapphire IPhone (4 months) and I landed up as a Customer Relations Officer which handles the complaint investigation in Singtel project for the next 16 months.

Due to the various background which I gained during my tenure as customer service officer / customer relations officer, was given the opportunity to assume the role of the project specific trainer.

I have to admit, most of the point raised in this forum, are valid but I choose to ignored all of it as I have a lot of commitment needs to be fulfil by end of each month for the past 4 years there.

The only reason I left was never because of the working stress or personal disagreement with the current (or back then) management decision or the push from the clients/business partners. It was more to the fact that, there were no more room for me to grow there. Plus, I grew bored of performing the same routine of work for more than couple years in the same project.

But I do really thankful as I used to work in Scicom. The experience which I gained during my tenure, have help me a lot in my new working place.

Thank you Scicom for all the good, some of the the bad & especially the ugly bit of experience that I gained throughout the 4 years. At least, I do owe them this bit. thumbup.gif
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fahmietalife
post Dec 21 2012, 01:08 AM


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QUOTE(mrfund @ Dec 11 2012, 06:54 PM)
SCICOM (MSC) BHD.

My first job after graduate. I was lucky enough as the company gave me the opportunity to assume the role as customer service technical helpdesk for Broadband (6 months), MIO (4 months), Sapphire IPhone (4 months) and I landed up as a Customer Relations Officer which handles the complaint investigation in Singtel project for the next 16 months.

Due to the various background which I gained during my tenure as customer service officer / customer relations officer, was given the opportunity to assume the role of the project specific trainer.

I have to admit, most of the point raised in this forum, are valid but I choose to ignored all of it as I have a lot of commitment needs to be fulfil by end of each month for the past 4 years there.

The only reason I left was never because of the working stress or personal disagreement with the current (or back then) management decision or the push from the clients/business partners. It was more to the fact that, there were no more room for me to grow there. Plus, I grew bored of performing the same routine of work for more than couple years in the same project.

But I do really thankful as I used to work in Scicom. The experience which I gained during my tenure, have help me a lot in my new working place.

Thank you Scicom for all the good, some of the the bad & especially the ugly bit of experience that I gained throughout the 4 years. At least, I do owe them this bit.  thumbup.gif
*
Fandi how are you sir? I still remember that we met during the early training and this guy was awesome and he did very well in the project. We helped each other solving cust issues (mostly unsolved case, angry customer, we do acted as a manager sometime haha) until he got promoted and left our senior team. He met his wife there as well smile.gif

Well I also had to leave the company after 2 years of working since got an offer to join oilfield services industry, but sometime i do miss my time there at Scicom. Right after you finish your shift, you can just f**k off your work and go grab a pint or two. Nowadays, at home also have to work, even during holiday sad.gif

Well for yall who suck in this company, maybe you shouldn't work there on the first place. For peeps who plan to grab the opportunity, always think positive and don't take it personal when dealing with kiasu customer. Oh btw HSBC will offer you credit card since your salary will be wired into HSBC account and you will be ask to open one. So shop till you drop!

Feel bored alone at some hotel at Labuan bring me here, reminiscing my past life wink.gif
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Raikkonen
post Dec 21 2012, 07:54 AM


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QUOTE(fahmietalife @ Dec 21 2012, 01:08 AM)
Fandi how are you sir? I still remember that we met during the early training and this guy was awesome and he did very well in the project.  We helped each other solving cust issues (mostly unsolved case, angry customer, we do acted as a manager sometime haha) until he got promoted and left our senior team. He met his wife there as well smile.gif

Well I also had to leave the company after 2 years of working since got an offer to join oilfield services industry, but sometime i do miss my time there at Scicom. Right after you finish your shift, you can just f**k off your work and go grab a pint or two. Nowadays, at home also have to work, even during holiday  sad.gif

Well for yall who suck in this company, maybe you shouldn't work there on the first place. For peeps who plan to grab the opportunity, always think positive and don't take it personal when dealing with kiasu customer. Oh btw HSBC will offer you credit card since your salary will be wired into HSBC account and you will be ask to open one. So shop till you drop!

Feel bored alone at some hotel at Labuan bring me here, reminiscing my past life wink.gif
*

(Salam)

Are there always vacancies at Scicom?

Interview every Mon - Fri (10.30am - 5.00pm) ?

Even though they did not advertise it?

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Raikkonen
post Dec 23 2012, 06:45 AM


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Morning.

I wonder, SCICOM only prefers Indian candidates?

I've emailed my CV twice now to yoges and sandra; no calls for interview.

Trying nitrah now.

yogeswarye.selvalingam@scicom.com.my

nitrah.subramaniam@scicom.com.my
sandra.s@scicom.com.my



Or should I just walk in interview?

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keng5210
post Dec 24 2012, 04:15 PM


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QUOTE(Raikkonen @ Dec 23 2012, 06:45 AM)
Morning.

I wonder, SCICOM only prefers Indian candidates?

I've emailed my CV twice now to yoges and sandra; no calls for interview.

Trying nitrah now.

yogeswarye.selvalingam@scicom.com.my

nitrah.subramaniam@scicom.com.my
sandra.s@scicom.com.my

Or should I just walk in interview?

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Hi there, check on your pm smile.gif
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James101
post May 13 2013, 08:39 PM


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QUOTE(broken_string @ Aug 24 2007, 03:29 PM)
not performing well, u wan see my stats?  tongue.gif

actually i dun have much stress, my boss was awesome as well but their policy in treating their employee sux la nuff said.

btw ur not working here meh? who is ur insider fren? high position enough to save me or not tongue.gif
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cool.gif think i only noticed that. The company policy has been maligned by the operation manager to suit their own. It really suck to see managers being so rude and authoritative to his employees...so sad! icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif

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James101
post May 13 2013, 08:43 PM


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QUOTE(g88 @ Aug 24 2007, 04:12 PM)
if you dare post your state here ! else PM me...my insider in all project from 25th floor all the way down hahaha....sure can save you.

I am waiting for our PM  brows.gif ..
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cool.gif think i only noticed that. The company policy has been maligned by the operation manager to suit their own. It really suck to see managers being so rude and authoritative to his employees...so sad for such a great company with managers with little or no qualification to hold the position! icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif icon_question.gif
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junsaito
post Jun 6 2013, 01:46 PM


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got an interview with scicom next week. dunno what to expect.
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Raikkonen
post Jun 6 2013, 02:42 PM


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Afternoon happy.gif


QUOTE(junsaito @ Jun 6 2013, 01:46 PM)
got an interview with scicom next week. dunno what to expect.
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What position?

Menara TA One?

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junsaito
post Jun 6 2013, 02:45 PM


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QUOTE(Raikkonen @ Jun 6 2013, 02:42 PM)
Afternoon happy.gif
What position?

Menara TA One?

*
yup, menara TA One, post software eng.
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James101
post Jun 9 2013, 02:08 AM


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QUOTE(Raikkonen @ Jun 6 2013, 02:42 PM)
Afternoon happy.gif
What position?

Menara TA One?

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check this post before u go for interview
https://forum.lowyat.net/index.php?act=ST&f=67&t=2812996
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blurry_mind82
post Jun 10 2013, 08:54 PM


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QUOTE(James101 @ Jun 9 2013, 02:08 AM)
check this post before u go for interview
https://forum.lowyat.net/index.php?act=ST&f=67&t=2812996
*
Software engineer should be okay..as this is under shared services (IT services). Been working there as for 2 years (started as NOC). You can learn a lot of things there. But now, majority of the IT Team are not malaysian.

Most of the issue/problem normally happen to the call center agents (a lot of political smile.gif in order to survive).
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rastablank
post Aug 6 2013, 09:19 PM


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Hi, anyone here still working for Scicom? I got an offer yesterday as Technical Support for Singtel but they didn't mention the salary, and they ask me to come

down on next Monday and then I can start my training. I'm local and is it true the pay are different for local and foreigner?



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Ara1984
post Sep 12 2013, 03:14 PM


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Hi there. I am an Iranian and I got a job offer from Scicom around three months ago. I submitted all the required documents to HR department to get me work permit before starting my job as Executive-Technical Support. But i have not heard from them since my documents's submission. does this process normally take long time?
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PLOUFFLE
post Apr 14 2014, 11:57 AM


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QUOTE(Hawarizmi @ Oct 1 2007, 07:54 PM)
yeah, previously i was working there as well, it's my first job though, being in CSO  singnet BB for Project Singtel. Occasionally, it's good, man.. paying me 2K for just sitting there and have a 'lil' chat with customer.. (sometimes irritating customer, but you ll get used to it)

but quit already, i had to go for engineering which is related to my study.
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customer service?
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