OK, first of all this company boss not in Malaysia. Leo is in UK maybe. Chief Operating officer is a nice man. The management is given
to a bunch of idiots . they think they are the god !!! If the agents leave Scicom, that's it, they have no life for them. that what they think.

Many people have been terminated, or resign.

Airasia project : 7 managers resign !! Operational Manager resigned. Vice president resigned and replaced by

a creature called Ramesh !! He smiles once in a year.
Airasia 10 hours job ! coffee break 15+15 mins
The agents have to come 15 mins earlier to find working pc.



Singtel : Many resigned.
Nokia closing.

Training
Trainer can use words like F**K and all kind of dirty words !!
They never give proper training. Customer will ask :
you people have no training ?

state of the art Pentium 4 PCs are here !! Any problem
with pc , agents will need to write incident log, and then
look for a manager to sign ,, !!!
The system will show the agent has worked 9 hours only,
even if they have worked 10 hours !!

Annual leave wont be approved , because everyday agents
resign.



Only those who can butter managers, can survive here !

Muslims pls do not work here during fasting month, as i
have seen agents on phone when they are supposed to break fast !
On Deepavali : Christians get off day, Hindus work !!
if annual leave is left 6 days, if you don't check , if will become
2 days !!


coffee break 15 minutes, if you want to go to toilet, wait for the
time. Your urine must wait for the break time !!


Resign ? many people will take salary and go just like that. No notice.
Reason is, two month notice required. If you want to join another
company, that company will not wait 2 months !!

you can resign immediately, but pay two months salary !!

The best part is they will ask your feedback !!