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Celcom Home Fibre - 30Mbps @ RM80. Yay or Nay?, Anything on Celcom Home Fibre
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YoungMan
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 Apr 17 2023, 04:51 PM
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QUOTE(PowerGadget @ Apr 17 2023, 03:24 PM) Thanks for your reply YoungMan! I had lodged a complaint to Celcom but they keep tell me that speed could fluctuate depends on network congestion in my area. Any idea usually TM would cap to how many % of the speed of my package? No specific percentage, but getting around 28-29mbps is usual. QUOTE(HippyTony @ Apr 17 2023, 03:35 PM) I just want to share this with you, I visited my SIL in BM during CNY her Unifi 30mbps package was slow and I speed tested it and it was below 30mbps. I’m afraid I can’t remember the exact speed. FYI I was the only person using at that time. Speed test on lan or wifi? |
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SVDSparta
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Apr 17 2023, 10:58 PM
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New Member
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QUOTE(failed.hashcheck @ Apr 17 2023, 01:12 AM) Try check speed on cable first to narrow down the issue. Also when people complain about wifi getting slow after a while, lots of time it has to do with channel congestion. do wifi survey and make sure there are no other radio contesting the same channel. auto channels sometimes is not very reliable and will insist on broadcasting on that one congested channel when there are lot more better options available. Happened to me before, made a report to MCMC and they fixed it but I'm still suffering from slow speed when downloading files etc. Yes I'm also using LAN cable and my speed test is fine but when I download something. The speed im getting when downloading files is like 5-10mbps. |
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HippyTony
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Apr 18 2023, 10:17 PM
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QUOTE(YoungMan @ Apr 17 2023, 04:51 PM) Speed test on lan or wifi? Using Lan. |
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failed.hashcheck
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Apr 19 2023, 07:04 PM
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QUOTE(SVDSparta @ Apr 17 2023, 10:58 PM) Happened to me before, made a report to MCMC and they fixed it but I'm still suffering from slow speed when downloading files etc. Yes I'm also using LAN cable and my speed test is fine but when I download something. The speed im getting when downloading files is like 5-10mbps. This one is server issue. You can't always get best connection everywhere. Whats what peering is all about. Speetest full speed means there is nothing wrong on client end. Even report mmc also they not do anything because they also know thats how network behave. Isp won't compromise their existing routing just to prioritize bandwidth from a single random subnet. If you have particular server you frequent that is slow while everything else is fine, then your only option is survey other isp which has better peering for your favourite server and make a switch. This post has been edited by failed.hashcheck: Apr 19 2023, 07:04 PM |
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kernel123
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Apr 19 2023, 08:20 PM
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Celcom fibre is terrible nuffsaid. Need to restart modem to get full speed again.
Never ever subscribe..
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PowerGadget
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Apr 20 2023, 12:39 PM
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QUOTE(HippyTony @ Apr 17 2023, 03:35 PM) I just want to share this with you, I visited my SIL in BM during CNY her Unifi 30mbps package was slow and I speed tested it and it was below 30mbps. I’m afraid I can’t remember the exact speed. FYI I was the only person using at that time. Thank you very much for your sharing! I really appreciate your helping! I had lodge a complain to Celcom and hopefully the problem able to resolved real soon. They were rather slow as need to wait for unifi technician to rectify the problem as well.  Wondering whether your SIL able to get his subscribed speed in the end? |
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SUSeds2
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Apr 21 2023, 01:21 PM
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Getting Started
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QUOTE(chupapi_munyayo @ Apr 17 2023, 02:23 PM) Lan cable same slow speed Channel all avoided congestion Just now called Celcom They will do some kind of "reset" from their end Now line back to normal 300Mbps not sure they do it on purposely to save their bandwidth or some kind of shit Only reset it back when people call make complaint before this, i got problem my speed maxed at 100mbps only, wifi or lan. turns out the modem was set up by TM to only 100mbps. need to wait tm people to reset the modem remotely to enable the gigabit lan. also, any of celcom people here get this problem?  |
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kentltp
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Apr 27 2023, 04:09 PM
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Getting Started
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QUOTE(YoungMan @ Apr 12 2023, 07:55 PM) That is not normal. You should lodge report to Celcom and if not solve, escalate the report to MCMC. Although TM is known for capping the speed of their competitors, you should still get near to 30mbps especially testing with lan cable. Call their customer service to request. QUOTE(Gaara92 @ Apr 12 2023, 06:36 PM) I just subscribed to Celcom Fibre 300Mbps@RM100 per month. My question is, how do I request a public IP address? Sometime I got blocking because the CGNAT users are spamming. Please help No luck to get Public IP Addr yet, called them since late-March... same response "our system still down due to Celcom and Digi merger". Reported MCMC, their PIC helped me to follow-up periodically. Called them today, same shxt.  This post has been edited by kentltp: Apr 27 2023, 04:10 PM |
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alucard89
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Oct 16 2023, 04:09 PM
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QUOTE(kernel123 @ Mar 16 2023, 10:04 AM) anyone had issue with alldebrid downloading at capped speed at 20Mbps? been noticing this since past 2 weeks.installed on dec 2022.initally no issue during early phase of installation.mine is 300Mbps rm100 promo does celcom capped me? utube also not streaming in full speed.max at 50Mbps.speed.net is normal.fast normal reported to celcom and already came to my home.he reset the connection but issue still persist thinking to report to skmm but damn lazy. so for those who still thinking to sign up 300Mbps rm100 promo better think twice.take 5g whenever available.u mobile is good enough. Hi, just wondering if your connection is stable now downloading or streaming from alldebrid? |
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chupapi_munyayo
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Oct 17 2023, 12:29 AM
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Celcom fiber internet down since 6pm
WhatsApp Celcom customer service
Ask us to call another number instead
Somemore got charges when calling their CS
Recently service down time quite often damn shitty
Going to port out to Unifi
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SNHY693
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Oct 30 2023, 10:23 AM
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Getting Started
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Anyone received call from personal hp number offer speed upgrade for celcom fibre? I receive offer from 20mbps to 50mbps but first mth need to pay extra Rm30. Then following month back to usual price I paid.
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SNHY693
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Dec 25 2023, 06:34 PM
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Getting Started
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My celcom fibre got upgraded from 20mbps to 50mbps. Not sure when it happened but I just noticed it after i did speedtest. Didnt receive any notification from celcom though.
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westlife
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Dec 26 2023, 07:10 AM
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QUOTE(SNHY693 @ Dec 25 2023, 06:34 PM) My celcom fibre got upgraded from 20mbps to 50mbps. Not sure when it happened but I just noticed it after i did speedtest. Didnt receive any notification from celcom though. Forced upgrade? 🤪 |
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YoungMan
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Dec 26 2023, 09:59 AM
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QUOTE(SNHY693 @ Dec 25 2023, 06:34 PM) My celcom fibre got upgraded from 20mbps to 50mbps. Not sure when it happened but I just noticed it after i did speedtest. Didnt receive any notification from celcom though. Didn't know Celcom got 20mbps plan. but imo maybe they are phasing out that plan just like most ISP doing away with 30mbps. |
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SNHY693
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Dec 26 2023, 02:57 PM
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Getting Started
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QUOTE(westlife @ Dec 26 2023, 07:10 AM) Probably  QUOTE(YoungMan @ Dec 26 2023, 09:59 AM) Didn't know Celcom got 20mbps plan. but imo maybe they are phasing out that plan just like most ISP doing away with 30mbps. If not mistaken 20mbps plan was promo plan before CelcomDigi merger and available under Celcom Timur line at Sabah only So far in Celcom Life plan didnt update, the details still show Celcom Home Fibre 20mbps. Price still at rm59. |
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ask_dino
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Feb 13 2024, 11:10 AM
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I have been using the 50MBps at my parents house and so far no complaint from them, i think maybe they are also very light users of home internet.
Thinking to port out my home unifi to whole package under celcom (mobile + fibre) for extra saving, just wanted to know from other user here your performance so far. Thank you
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Medufsaid
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Mar 30 2024, 03:36 PM
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forced upgraded (or downgrade, as i really need the 30Mbps upload speed for backups) to 50Mbps (upload speed 20Mbps)
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SNHY693
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Mar 30 2024, 09:53 PM
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Getting Started
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QUOTE(Medufsaid @ Mar 30 2024, 03:36 PM) forced upgraded (or downgrade, as i really need the 30Mbps upload speed for backups) to 50Mbps (upload speed 20Mbps) Try report MCMC? |
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Medufsaid
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Mar 30 2024, 10:11 PM
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QUOTE(SNHY693 @ Dec 25 2023, 06:34 PM) My celcom fibre got upgraded from 20mbps to 50mbps. your monthly fee, also got upgraded too? |
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SNHY693
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Mar 30 2024, 10:44 PM
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Getting Started
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QUOTE(Medufsaid @ Mar 30 2024, 10:11 PM) your monthly fee, also got upgraded too? The 50mbps plan just reflected in this month's bill. After prorate and rebate even lesser than my usual bill of RM59. Have to wait for next bill to see how but supposed to have no change in price since the sms mentioned its a free speed upgrade. |
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