Just received silent speed upgrade this month from Celcom Digi.

Previous was on:
Celcom Home Fibre 30Mbps plan (30 download, 30 upload)
RM80/month

Currently upgraded to:
CelcomDigi Fibre 50Mbps plan (50 download, 20 upload)
RM80/month

Speedtest however, showing 55Mbps download AND upload speeds

have you already ported in? considering to do so as well.

any reviews from u? looking at the rm200 package with free 300mbps fibre.

So far at my own house, I still using Unifi as they are giving me upgrade from 300 to 500mbps

Alright.

I have already applied for it anyway.. will try it out first. Worse to worst, I’ll just cancel contract by October if really terrible. Coz the free Fibre has no contract.. follows the 260 plan.

Hey anyone able to figure why I can't configure the WAN settings on Celcom Skyworth router(It's not showing up) ? I use the admin access with the password of c3lc0msuper. I'm trying to get my PPPoe ID since Celcom is being a dick won't give me one and telling me go to Bluecube just for that.

lately the routing has been terrible, while on digi fibre it was ok..after they married all gone fakap..

now some games cant login

agree, was playin diablo 4, keep dc although on 500mbps and tp link ax73

mine kinda laggy more nowadays... it was fine last year .... this year everything on celcomdigi fakap.

hi ,can i know how is the digi celcom fiber?
i saw previous post 6/6 got few ppl kena slow internet access

Anyone else experiencing high latency to US/Europe websites? Ping frequently above 200ms++ these few days

No problem howsoever from my end so far. Been using it for around a month.

Note: I’m not heavy user, mainly on IoT, streaming, working. So far so good.

Ok, 2.4ghz is really bad even on full signal on mesh. Takes few seconds to load an instagram story. Tested yesterday coz setting up an old roborock.

But on 5ghz no complaints.

Not sure if you have made the decision yet, but here's my experience.

I posted on this very same thread back in 2021, when I swapped to Celcom. Gotta say it was a mistake.

The line is generally fine until anything happens. Their customer service is really bad. Over the years there have been periods where the ping is unusually high even for Singapore servers, so gaming was a big problem (and for the past 2 weeks it's happening every day - mostly at night). Some sites are also really slow, all due to their bad routing. Complained to them and they gave me textbook troubleshooting steps and kept insisting that it was on my end even though I said the same is happening to other Celcom users I know.

So this week itself I finally had enough and I'll be swapping back to TM, and I've asked them to expedite the process so I don't have to deal with this crap anymore, and guess what? They sent me a message saying they'll send a technician over to "fix it". Not sure how they going to fix a problem on their end at my house

There was also a time when my fibre was physically damaged outside my house took a few days to schedule an appointment and their technician was terrible, TM technician came at the appointed time, but celcom's technician was nowhere in sight. In the end, he came more than 1 hour later. The TM technician already left by then since they had other appointments. Had to reschedule it and that took another few days.

Would also like to share some experience.
Currently on celcomdigi legacy plan 50mbps, which cost me RM90.
Went to their blueclue to enquiry if there's any better deal, only being told those bundle deals are only for new customers. I could only upgrade to 100mbps with RM99/month which will auto renew my contract.

Even the personnel at the bluecube hinted it will be a better deal for me to port out to unifi, which provides me 6 months bill waiver, with the same price around RM 89 (before sst) for 100mbps.

Now in the progress of waiting the port out / transfer to happen after submitted transfer id to celcom. Let's see how it goes

And yes, the past few days the routing was shit, visiting SG or US sites are significant slower.

Almost switch to their rm200 fiber plan last week. I will cotinue stick to my dg150

Just sharing my experience.

Started having poor routing issues since this year.

Customer service was quite bad. Calling their hotline takes forever. Called Celcom to complain about their high latency in June. 1st CS unable to understand what i meant by latency and terminated my call. Called back and 2nd CS did not understand, keep insisting speedtest is normal but still logged a report on the issue.

Received a Whatsapp telling me to schedule an appointment for their technical team to visit my house for a routing issue. Just shows how much they don't understand the problem at hand.

Gave a tracert to their support and asked them to escalate to network team and guess what it took them 1 month later in July to reply back and request me for the web address showing high latency. Basically the IP is already in the tracert

In the end its basically a waste of time to deal with their CS.

Just notice Celcom Upstream provider no longer good as the past. i guess maybe they are cutting cost.

this also effecting current routing as well

Just finish port out from celcom and using unifi at the moment.
To be fair, during peak hours, I'm facing throttling in my downloads using xbox/steam app.(JB Area) So I guess there's no perfect plan in Malaysia unless you use Time

Even TIME is not as perfect now. Some condo are facing congestion issue, can’t get full speed during peak hours. TIME also has very bad connection to China rn.
But so far, 0 downtime since I installed aug last year.

Celcom uses a lot of Cogent which is definitely getting worst these days

Cogent connectivity is not great either