Hi, I am on 500Mbps (RM179 +st) and 300Mbps (Rm169+st) Unifi plan recently.. As my home equipment archer c5 and old route rcan support roughly to 100Mbps, i find it is very wasted to pay so much but under utlised.

Both of my lines have finished serving their contract, I would like to change to RM129 package. The other line is my parents and they would like to add on for unlimited free land line calls and the tvbox, i heard you can add RM10 for each of these service but i couldn't find them online.

I would like to retain my current router, should i terminate my current plan and reapply? or should i just change my plan by dealing through their customer service.

Should give a though on Maxis too i guess

Hi, I am on 500Mbps (RM179 +st) and 300Mbps (Rm169+st) Unifi plan recently.. As my home equipment archer c5 and old route rcan support roughly to 100Mbps, i find it is very wasted to pay so much but under utlised.

Both of my lines have finished serving their contract, I would like to change to RM129 package. The other line is my parents and they would like to add on for unlimited free land line calls and the tvbox, i heard you can add RM10 for each of these service but i couldn't find them online.

I would like to retain my current router, should i terminate my current plan and reapply? or should i just change my plan by dealing through their customer service.

Should give a though on Maxis too i guess

Package with which UnifiTV packs and r u using them?

Can get new router  if i change package ? My router is very aged now..

Im using hypptv in one of the plan. The other house i didnt use as using netflix most of thr time

Hi all. This morning abt 830am suddenly my internet disconnected ( in klang ) and i notice my BTU light like this. Anyone know what it means? Does this mean no internet coming in from outside line?

Probably. But, better to get your own. What is your budget? Read 1st page, 1st post, green text, for router recommendations.

Hi all. This morning abt 830am suddenly my internet disconnected ( in klang ) and i notice my BTU light like this. Anyone know what it means? Does this mean no internet coming in from outside line?

No LINK light means optical connection to TM broken. Check your optical cable. Make sure it's OK. Plug in a phone and see if you can call out. Probably cannot. Then call 100 to report. I usually just report phone not working and ignore the internet part of it. Keeps things simple.

Can get new router  if i change package ? My router is very aged now..

Im using hypptv in one of the plan. The other house i didnt use as using netflix most of thr time

Guys, I recently subscribed to the new RM129 100Mbps plan and CSO told me I only have to pay for the internet service. But when I received the bill, I realized I was charged for the hypptv as well. During the signup I wasn’t even given a choice to choose any package and in the bill I was shocked when I found out the Aneka package was chosen. How can they subscribe me to something I didn’t given conscent to?

TM online CSO told me the tv service comes as a bundle and cannot be unsubscribed. Is it true?

Please advise.

Guys, I recently subscribed to the new RM129 100Mbps plan and CSO told me I only have to pay for the internet service. But when I received the bill, I realized I was charged for the hypptv as well. During the signup I wasn’t even given a choice to choose any package and in the bill I was shocked when I found out the Aneka package was chosen. How can they subscribe me to something I didn’t given conscent to?

TM online CSO told me the tv service comes as a bundle and cannot be unsubscribed. Is it true?

Please advise.

Your package RM129 already include the TV pack. No way you can subscribe UniFi without any TV pack.

Price shown is unbundled.

Yes. It is true. Didn't you read the official TM package page? UnifiTV will be bundled and you can only access it via the playtvapp. The person that you sign up with should have told you about it.

Thinking to reduce my 500mb package to 100mb but seems like not RM129 if this the case you said. So end price for 100mb is actually Rm159 for 100mb?

Thinking to reduce my 500mb package to 100mb but seems like not RM129 if this the case you said. So end price for 100mb is actually Rm159 for 100mb?

Guys, I recently subscribed to the new RM129 100Mbps plan and CSO told me I only have to pay for the internet service. But when I received the bill, I realized I was charged for the hypptv as well. During the signup I wasn’t even given a choice to choose any package and in the bill I was shocked when I found out the Aneka package was chosen. How can they subscribe me to something I didn’t given conscent to?

TM online CSO told me the tv service comes as a bundle and cannot be unsubscribed. Is it true?

Please advise.