Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
316 Pages « < 54 55 56 57 58 > » Bottom

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

views
     
SzeMeng76
post Mar 15 2019, 03:19 PM

Look at all my stars!!
*******
Senior Member
2,318 posts

Joined: Dec 2012
QUOTE(bcteh @ Mar 15 2019, 02:54 PM)
Always got disconnection/ line down ?
*
No at all on LAN connected.
Last time first use, use WiFi will be unstable connection (my box is OEM box, bad wifi chip)
soonwai
post Mar 15 2019, 03:29 PM


********
All Stars
11,458 posts

Joined: Oct 2007
From: KL
QUOTE(bcteh @ Mar 15 2019, 02:42 PM)
So far stream TV BOX all ok ? TIME offering me 500mbps. I wondering to take or not.
My concern is TV BOX only...
*
Apple TV box count or not? If count then no problem most of the time.
prody
post Mar 15 2019, 05:36 PM

Dance while the record spins
******
Senior Member
1,548 posts

Joined: Apr 2005
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
orangutan
post Mar 15 2019, 06:11 PM

On my way
****
Senior Member
671 posts

Joined: Jan 2006
QUOTE(prody @ Mar 15 2019, 05:36 PM)
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
*
The bonus upgrade should be free and without additional contract.

How much are you paying now?
SzeMeng76
post Mar 15 2019, 06:13 PM

Look at all my stars!!
*******
Senior Member
2,318 posts

Joined: Dec 2012
QUOTE(prody @ Mar 15 2019, 05:36 PM)
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
*
In system yes, but not accurate one. U have to live chat with them to confirm. Turbo upgrade didn't extend contact.
soonwai
post Mar 15 2019, 06:18 PM


********
All Stars
11,458 posts

Joined: Oct 2007
From: KL
QUOTE(prody @ Mar 15 2019, 05:36 PM)
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
*
They should not have renewed the contract. I'm seeing the same thing. My Turbo was done end of Dec 2018. The correct number of months remaining for my contract should be 8 monthsuser posted image. Naughty, naughty TM.

This post has been edited by soonwai: Mar 15 2019, 06:20 PM
Micky78
post Mar 15 2019, 06:24 PM

Regular
******
Senior Member
1,192 posts

Joined: Nov 2008
From: Cheras
QUOTE(soonwai @ Mar 15 2019, 06:18 PM)
They should not have renewed the contract. I'm seeing the same thing. My Turbo was done end of Dec 2018. The correct number of months remaining for my contract should be 8 monthsuser posted image. Naughty, naughty TM.
*
if they dont.give free modem or no installation.. can they bind us another 2 yrs?
YoungMan
post Mar 15 2019, 08:30 PM

Look at all my stars!!
*******
Senior Member
6,799 posts

Joined: Oct 2008
From: Kuala Lumpur
QUOTE(bcteh @ Mar 15 2019, 03:42 PM)
So far stream TV BOX all ok ? TIME offering me 500mbps. I wondering to take or not.
My concern is TV BOX only...
*
Go for Time. 129 for 500mbps you can't find it anywhere.

QUOTE(prody @ Mar 15 2019, 06:36 PM)
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
*
Did they replace your equipment?
fin8Ex
post Mar 15 2019, 08:58 PM

Getting Started
**
Junior Member
202 posts

Joined: May 2013
well i guess these few days US site is on tortoise/snail speed? hmm.gif

pretty slow
JohnLai
post Mar 15 2019, 09:27 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(fin8Ex @ Mar 15 2019, 08:58 PM)
well i guess these few days US site is on tortoise/snail speed? hmm.gif

pretty slow
*
It was fine for one day......which is yesterday....... sad.gif
Phonzy
post Mar 15 2019, 09:48 PM

On my way
****
Junior Member
542 posts

Joined: Nov 2004
From: Petaling Jaya
very slow international site speeds now. anyone else?
zellleonhart
post Mar 15 2019, 11:14 PM

Stars stars stars
*******
Senior Member
5,075 posts

Joined: Oct 2008
Hey all, since yesterday my ping increased to 21~22ms from the usual 8~9ms out of sudden. Restarted few times and until today still the same.

What could be causing the issue?
JohnLai
post Mar 15 2019, 11:16 PM

Skeptical Cat
*******
Senior Member
3,669 posts

Joined: Apr 2006
QUOTE(zellleonhart @ Mar 15 2019, 11:14 PM)
Hey all, since yesterday my ping increased to 21~22ms from the usual 8~9ms out of sudden. Restarted few times and until today still the same.

What could be causing the issue?
*
Try to get 218.x.x.x address range. So far, this is the only IP address range doesn't seem to be affected
zellleonhart
post Mar 15 2019, 11:49 PM

Stars stars stars
*******
Senior Member
5,075 posts

Joined: Oct 2008
QUOTE(JohnLai @ Mar 15 2019, 11:16 PM)
Try to get 218.x.x.x address range. So far, this is the only IP address range doesn't seem to be affected
*
Ah I see, I am getting 210.x.x.x IP now. Will try
hashtag2016
post Mar 16 2019, 02:32 AM

On my way
****
Junior Member
504 posts

Joined: Feb 2016
QUOTE(xjoshualaw29 @ Mar 13 2019, 08:55 PM)
The technician said it was hardware version 3.01. However when i opened it, it's actually hardware version 1.0 but with some minor changes such as the network switch chip. Their firmware is the latest TP-LINK Malaysia Unifi firmware. I also changed it from the D-Link DIR-842 hardware version C2. I prefer that one and has bigger wifi coverage. I been using it for a week and no reboot issue compared to the first version TP-LINK from TM. Overall, this new one is already stable so yeah it's good.  biggrin.gif Refer to my post.

https://forum.lowyat.net/index.phpshowtopic...post&p=91991746
*
thanks for sharing, fixed link:
https://forum.lowyat.net/index.php?showtopi...post&p=91991746
prody
post Mar 16 2019, 09:15 AM

Dance while the record spins
******
Senior Member
1,548 posts

Joined: Apr 2005
QUOTE(orangutan @ Mar 15 2019, 06:11 PM)
The bonus upgrade should be free and without additional contract.

How much are you paying now?
*
199 + service tax
prody
post Mar 16 2019, 09:15 AM

Dance while the record spins
******
Senior Member
1,548 posts

Joined: Apr 2005
QUOTE(SzeMeng76 @ Mar 15 2019, 06:13 PM)
In system yes, but not accurate one. U have to live chat with them to confirm. Turbo upgrade didn't extend contact.
*
Ok, will try that.

After some questions they conclude it is a system error.
They can't do anything about it.

They advise me to dispute termination charges if they appear in the bill.

This post has been edited by prody: Mar 16 2019, 12:43 PM
prody
post Mar 16 2019, 09:16 AM

Dance while the record spins
******
Senior Member
1,548 posts

Joined: Apr 2005
QUOTE(YoungMan @ Mar 15 2019, 08:30 PM)
Go for Time. 129 for 500mbps you can't find it anywhere.
Did they replace your equipment?
*
No, they did not.
JayceOoi
post Mar 16 2019, 10:26 AM

Pro Blogger
*******
Senior Member
2,741 posts

Joined: Jan 2007
QUOTE(YoungMan @ Mar 15 2019, 08:30 PM)
Go for Time. 129 for 500mbps you can't find it anywhere.
Not everywhere have Time. Just like UniFi also. Those unlucky still using Streamyx...
prody
post Mar 16 2019, 12:44 PM

Dance while the record spins
******
Senior Member
1,548 posts

Joined: Apr 2005
Tried to terminate online, end up at this page with two different browsers: https://unifi.com.my/unifi-en/default-error.page
« Next Oldest · Networks and Broadband · Next Newest »
 

316 Pages « < 54 55 56 57 58 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.0346sec    0.26    6 queries    GZIP Disabled
Time is now: 7th December 2025 - 02:12 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.