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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!
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prody
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 Mar 15 2019, 05:36 PM
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Was wondering if anybody came upon this problem.
Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"
It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."
Is this correct?
Did they renew contract because of the Turbo upgrade?
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prody
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Mar 16 2019, 09:15 AM
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QUOTE(orangutan @ Mar 15 2019, 06:11 PM) The bonus upgrade should be free and without additional contract. How much are you paying now? 199 + service tax |
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prody
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Mar 16 2019, 09:15 AM
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QUOTE(SzeMeng76 @ Mar 15 2019, 06:13 PM) In system yes, but not accurate one. U have to live chat with them to confirm. Turbo upgrade didn't extend contact. Ok, will try that. After some questions they conclude it is a system error. They can't do anything about it. They advise me to dispute termination charges if they appear in the bill. This post has been edited by prody: Mar 16 2019, 12:43 PM |
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prody
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Mar 16 2019, 09:16 AM
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QUOTE(YoungMan @ Mar 15 2019, 08:30 PM) Go for Time. 129 for 500mbps you can't find it anywhere. Did they replace your equipment? No, they did not. |
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prody
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Mar 16 2019, 12:44 PM
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Tried to terminate online, end up at this page with two different browsers: https://unifi.com.my/unifi-en/default-error.page |
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