Can you survive with this speed paying RM3 per day for i150?


Attached thumbnail(s)

I have given up with DiGi...
last night tested with unifi bebas rm5 unlimited per-day... during peak, the speed is better, can get 10mbps while Yes prepaid gave me 15mbps. Wanted to try with Konfem99 tonight

You should really give up with Digi. Good luck with your future encounters.
That's the reason why I also opted to mod my router, just in case some shits happen and I have other options.

On phone or using modem? what type modem do you use

Phone and router (AC790) almost similar. As long as your phone able to support B3+B7.

Wanna share again about the notorious unauthorized charges on my digi infinite account. the 3rd time I believe.
long story short, got charged RM4 x 3 for a 'tournament game' service, whatever that is
previously I kena the 'dob for fortumo'

Reported to digi via their app on 21st Jan. asked for a refund.
Got the usual acknowledgement and 'will respond within 5 working days' automatically generated email.

27 Jan, I emailed them again for an update on my report.

After god knows how many working days later without a reply from digi, I lodged a report to MCMC (SKMM) on 11 Feb.
Today I finally received a reply from digi:



oh the irony.. of course I had to escalate to SKMM since they didn't bother to respond after so long.
previously I had to report to SKMM to get my money back as well.

these unauthorized charges on digi is widespread, many people complaining about it regularly on the digi community forum.
gonna terminate my account soon and add 1 more unifi account since it's so goddamn annoying and I already mentioned to digi that if I kena again for the 3rd time I will terminate

got digi staff here?

I really started to pissed off with the 2mbps throttle. Not sure if it only happens during peak time or what. Monthly I just used 300GB only.

Warranty is tied to S/N if you are buying official Huawei unit.

for my case last time the live chat even challenged me to report to skmm and kinda rude to user after they refused to refund me on some click bait subscription service from digi.. posted the chat log in digi thread last time.. digi live chat cs is the worst.

had to made report to skmm aduan...then baru digi send email said will refund.

seriously digi got 1/10 rating on customer service.

Yes, I do agree their CS service is really bad. Luckily I seldom deal with them directly. Else I will complain to MCMC for sure.

I do tell my contacts in Digi that they really need to polish up their CS service because that's the only contact customers have.

I think it's the same for almost all telcos in Malaysia. I am using Maxis and whenever I call their customer service hotline, nobody will pickup the call. You need to call several time, put you on hold for averagely 15 mins every time before someone talks to you.

Add on unlimited data RM10 for 5 days is gone.

Sad.

Thought its just me, checked both app and website and no more. Just got this i98 for less than 2 months.

good things wont last long

which plan was that? postpaid 38new?

This post has been edited by alexchew_2020: Feb 15 2019, 03:54 PM

Yeah, already advised you guys earlier because other postpaid plans are not competitive anymore.

Welcome back to Infinite family.

seem like i80/i100 still have that addons on their apps. they might removed low postpaid price on that addons

Yes, it is.

So, the add-on will be full speed or still 10Mbps?

What is the purpose of these 2 plan to have that add onv unlomited hotspot?

with that addons should be upcap speed & unlimited hotspot.

for i80 n i100 got hotspot quota and speed cap 10mbps.

maybe they keep for that two particular plan for those who want quick internet usage.

i80 + RM10x6 = RM140... still cheaper than i150

This post has been edited by alexchew_2020: Feb 16 2019, 12:22 AM