Feb 15 2019, 12:26 PM
QUOTE(fruitie @ Feb 15 2019, 11:27 AM)
Yes, I do agree their CS service is really bad. Luckily I seldom deal with them directly. Else I will complain to MCMC for sure.
I do tell my contacts in Digi that they really need to polish up their CS service because that's the only contact customers have.
I think it's the same for almost all telcos in Malaysia. I am using Maxis and whenever I call their customer service hotline, nobody will pickup the call. You need to call several time, put you on hold for averagely 15 mins every time before someone talks to you.I do tell my contacts in Digi that they really need to polish up their CS service because that's the only contact customers have.
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