most likely bought from reseller despite what they say.

yeah, weird.. because the digi website clearly says that you have to personally walk-in to replace sim. 3rd party replace for you cannot.

and what's weirder is the transaction time after business hour.

looks like gila ramai yang kena ni just last night.

i signed up via website too. yesterday i was signed out of mydigiapp on my phone, don't know why.
i know that sometimes apps suddenly sign you out but im getting a bit paranoid here.

Alerted my Digi contacts and they said the fraud team is already working on it. Hopefully this can be solved soon.

I feel it's an insider job. Oh well.
If no fiber, how will you apply for this package? Or you are sharing with someone?

Well, if only they are willing to share with the public. My contacts are from the marketing division, usually this kind of thing is for internal only. Probably the victims will have explanation from Digi.

I don't believe this though. Most of that group sign up through agent. LOL

How many users/devices can connect at same time for infinite 150? The faq said max only 5 devices

I stream from an TeaTV app.. doesn't stream smoothly.. youtube can be quite lag at times too..

Wanna share again about the notorious unauthorized charges on my digi infinite account. the 3rd time I believe.
long story short, got charged RM4 x 3 for a 'tournament game' service, whatever that is
previously I kena the 'dob for fortumo'

Reported to digi via their app on 21st Jan. asked for a refund.
Got the usual acknowledgement and 'will respond within 5 working days' automatically generated email.

27 Jan, I emailed them again for an update on my report.

After god knows how many working days later without a reply from digi, I lodged a report to MCMC (SKMM) on 11 Feb.
Today I finally received a reply from digi:



oh the irony.. of course I had to escalate to SKMM since they didn't bother to respond after so long.
previously I had to report to SKMM to get my money back as well.

these unauthorized charges on digi is widespread, many people complaining about it regularly on the digi community forum.
gonna terminate my account soon and add 1 more unifi account since it's so goddamn annoying and I already mentioned to digi that if I kena again for the 3rd time I will terminate

got digi staff here? 

For sure there is no nationwide capping of video streaming on Digi.  I am on Digi Prepaid in Penang and have no problems watching 720p YouTube videos on my phone.

You're implying prepaid accounts get better service than Infinite plans?  If I was paying RM150 a month and got treated like this I'd be hopping mad.  I think you're being paranoid.

Don't you think a lot more i150 users would be complaining by now?

Digi must very cynical to take RM150 from people and then cripple their network.