How to ensure a seamless transfer from Time to U-Mobile 100Mbps service?

This termination requirement for Time which mine is under 24 months.

How do I terminate TIME services? Print
Modified on: Fri, 11 Nov, 2022 at 1:46 PM

If there’s really no turning back, please submit your request to us. Please go to HERE to start the process. The form should be filled up correctly to ensure no delay in attending to your request
Please note that for no lock-in contract plans, we require a notice period of a minimum of seven (7) or a maximum of 30 working days before your next bill cycle. For 24-month contract plans, a one (1) month termination notice is required.


This post has been edited by eauyong: Dec 19 2023, 06:01 PM

Is there any difference in uptime and stability between TIME vs UMobile or CelcomDigi other than their cust support? Since all running on the same infra and backbone. If compare with UMobile pricewise is cheaper for the 100mbps and seems no benefit to renew contract with TIME.

TIME provides the fibre infrastructure. If something happens to the fibre, then none will work. After that, umobile/celcomdigi manages the routing. They might suck at routing or they might be better at it.

done installed FTTR, performance very good every room can get 450-500mbps downside time does not allow customer to buy additional child node

Interesting, but I'm still under contract 😅🥺

if i sign up today, how long does it take for the installer to come to my house to install?

Just pick the time / appointment which suits you on the website itself.

Mine was within 2 days.

My TIME broadband contract already expired, and even with the promo they are offering, I'm on the fence to migrate to uMobile for lower price with same speed.

Just received a call from TIME customer rep, he suggest to wait until January because TIME will announce new offer for loyal customer, but I'm still skeptical tho, but probably worth the wait, TIME internet so far give me very little headache, like no drama at all like maxis, unifi in my previous experience.

Looking here for best way to get seamless transition if I decided to migrate later.

January 2024 is just 11 days away

Upon receipt of offer, please post for info. Mine expire later in 2024.

hi guys, wanna ask, is TIME rewards still even a thing?

every 15th I check, I only see the same old KFC voucher that was released in July 2023. I think it's been more than a year since I last redeemed one

Yes. They updated it now

Me too looking into migrating to other BB operator as TIME is very strict (Stingy) in offering. Even i have been with TIME for more than 5 years and no longer under contract, they also won't consider offering me for relocation fee waiver.

yea i tried ask them to price match or upgrade my speed to higher for same price, but unfortunately, they cant to that.
the best they can offer is
1. renew contract + free 1 mth subscription
or
2. renew contract + free wifi6 router

Are those TIME offers come with new 24 mnths contract binding?

Time got what reward?
How to claim? got point?

yes correct

thanks, I can finally see it after updating the app

you need to download time internet app on your smartphone. then login to your account and check under rewards

Fkkk...
I just submitted my request to downgrade my plan to 100mbps, thus renew 24mths contract