TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Dec 19 2023, 08:07 PM
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#1
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Junior Member
174 posts Joined: May 2016 
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Is there any difference in uptime and stability between TIME vs UMobile or CelcomDigi other than their cust support? Since all running on the same infra and backbone. If compare with UMobile pricewise is cheaper for the 100mbps and seems no benefit to renew contract with TIME.
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Oct 17 2024, 10:54 AM
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#2
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Junior Member
174 posts Joined: May 2016
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QUOTE(soyabean123 @ Oct 11 2024, 02:49 PM) Hi all, I would like to get some advice. My Time 200Mbps plan is expiring next month in November. The retention team is offering me 2 options: How did you get this offer? Have to call to request termination first?Option 1: Free 6 months, keep WiFi 5, 24 mth contract Option 2: 1 month waived, free upgrade to WiFi 6, 24 mth contract I'm currently using WiFi 5, which serves me well for one person in a 700 sqft apartment. However, I sometimes get poor reception in the bedroom & toilet (the router is located in the living room). I'm tempted to upgrade to WiFi 6 if it can truly improve the signal/reception and also be more future-proof. Would it be worth upgrading from WiFi 5 to WiFi 6? Sorry if this is a silly question, I'm not very techsavvy and would appreciate your advice.  |
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Nov 6 2024, 06:44 PM
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#3
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Junior Member
174 posts Joined: May 2016
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Called TIME to "terminate" my 200MBPS line to see what they counter offer
Retention team offered 6 months free and 24 months contract renewal Anyone looking to continue with Time after their contract ended probably can try to call them up and save 6mths of fees This post has been edited by SNHY693: Nov 6 2024, 06:44 PM |
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Nov 7 2024, 02:28 PM
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#4
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Junior Member
174 posts Joined: May 2016
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QUOTE(coolguy99 @ Nov 7 2024, 08:48 AM) My contract is up soon. Did you really straight up telling them you gonna cancel? What if they didn't retain you lol. I called CS to tell them wan to cancel saying got better offer (didnt mention to them, but their competitor offers 6 months waiver to switch btw)According to them, the retention team will call first. If you dun take their offer then only they will activate the button to submit termination in self care website. After submitting in the website only the 30 days notice period start countdown Anytime you decide to cancel termination can withdraw the notice |
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Jul 12 2025, 12:18 PM
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#5
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Junior Member
174 posts Joined: May 2016
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QUOTE(loonsave @ Jul 11 2025, 10:41 AM) Bloody TIME, this is the 2nd time within 1 year they reset the ONU profile from bridge mode to router mode and I loss my Internet for few hours. What is happening to Time nowadays, same thing just happened to me just now. Suddenly disable bridge mode and no internet, had to call CS CS said migration issues causing changes to customer profile This post has been edited by SNHY693: Jul 12 2025, 01:08 PM |
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