Hi, a few days ago, I saw 2 TIME van and a car outside my taman. Does that mean they're inspecting my area for upcoming coverage?



Thanks

Thanks for the response.

Hopefully not years haha. We have been living here for more than 10 years. And one of the TIME station thing, is only about 500m away

I received Time advertisement in mail today. Checked with website and all taman around mine are also covered. Finally after 10+ years lol.

There were some work a few weeks ago, digging up the road to put some pipes. Not sure if it's time or something else. I looked around but I don't see any FDP.

Any clue to find where it is?

Hello, once TIME is done installing the fibre at the drain, I'll be able to set an appointment. In the meantime, does TIME installer offer services to help install/run additional LAN cable for own Access Point?

I've already contacted TIME about this. They said they'll look into it.

My drain is the only one still without the fibre and FDP installed. Only the clip is mounted. They'll start installing for people starting tomorrow. My appointment is on this Friday. Hopefully this will not cause me to change the appointment.

Has this ever happened before?

My side of drain:


Opposite side:

This is the reply from TIME
My side is the only one without the fibre. Our side should be installed before the other side since the fibre has to pass through ours before reaching that side. But unfortunately, that is not the case. Hopefully this will be sorted out tomorrow or Friday.

TIME came to install today. Working as intended. They complained about the amount of FDP for our area. They said at Penang island, it's one FDP per 4 houses away. But for us, it's very far. Luckily the drop cable was enough to connect to the FDP on the other side.
It seems that TIME uses UPC except for ONU they use APC. I, too received the new HG8145X6-10
Any ideas how to obtain the PPPoE or TIME does not require PPPoE

Everything is not available yet. I'll see tomorrow. Thank you

On Thursday, after installed, the fibre reading was -17dbm.
Yesterday, it was -18dbm
This morning it was -20dbm then -19dbm. Just now it went to -27.7dbm causing the internet to drop for a moment. After that, it starts going back to normal but stabilizes around -22 to -24dbm.

I'm guessing this is due to TIME problem.

TIME got back to me. They did a reset and it took quite a while for the ONU to authenticate with the OLT. Getting 0.6%-13.9% packet loss from speedtest CLI. Download speed is fine at 495-500mbps. Upload speed went from 380mbps to 1-4mbps now. Fibre reading is now -26.38dbm. When it couldn't authenticate, it was -26.78dbm. TIME will send a SI on Tuesday. Guess I'll live with this problem until then.

This one seems to be the indoor fibre being broken. I moved it around and the upload and packet loss is fixed but the fibre reading is still quite bad.

If fibre over the drain is that bad, why does TIME still use it? Don't really see people having problem with it on this forum though. What else can I expect in the future? 😔

It being broken was my speculation because it gotten significantly better after I moved it around.

I woke up to -17.7dbm. Then I decided to cable manage it better and now it's even better than before at -16.95 to -16.99dbm. This is probably due to my error. I didn't think some little twist(like a rope) would affect it. Shouldn't a fibre reading get worse the instant it got bent etc? Because it took quite a while for the reading to get to a bad level.

Guess I'll get a FWS and a softer cable because of this stiff cable from TIME.

If all is good, how can I cancel the SI appointment to come and check?

How big is the usual range?
It went up to -26.99dbm, causing slower upload and a little packet loss. Then it dropped back down again. Currently it's at -20.97dbm. There is a twist at the part where the SI looped the fibre and hot glued to the wall. The SI did ask me whether I want to leave a bunch of fibre just in case I want to relocate it. I'll see what they'll see on Tuesday.

I got this reading from the ONU web. It fluctuates throughout the day. Sometimes stabilize at -18, or -24. It usually goes back down after reaching above -26. We'll see tomorrow if the SI can find any fault with the fibre. Currently, it's at a wonderful -18.33dbm. I should also note that, sometimes the reading would change between 2 reading when refreshing. For example, -18.33 and -18.40. From there on, it'll keep increasing.

It did not fluctuate that much today. Stayed around the -18 range. Hopefully this will continue for the rest of time.

SI came and found no problem. Asked him to made the extra fibre shorter. The APC connector was also changed (The old one was probably also dirty due to not being covered when moving). There should be no weird twist now.

After I cable managed it, it's now bouncing between -17.64 and -17.7. Before cable manage, -18.39

TIME requested that I monitor it.

Let's hope this won't happen again and won't have any other issues.

I think I may have found the culprit. Playing with it can sometimes decrease/increase the value by ±2dBm. Before finding it, value was -18.86dBm. My eyes could be playing tricks on me but I think the lowest was -16.xxdBm after playing with it. The highest was -20.46dbm. Currently, it's -18.7dBm

Yeah. The way they were working was kinda worrying, moving the connector through dusty area without cap. Will contact CS asap to get it replaced.

SI came after we sent the pic. Cut out the broken part. No difference. He checked at the FDP, it has around the same value(-18.9 to -19). Weird, before they came, it was -17.10. Tried switching ports, no difference. Can't really check the incoming fibre due to other customers. He said the FDP after ours reached as high as 20. This is something TIME really has to fix.

Still have to monitor hy ourselves. If any issues, they'll have to report to the engineers responsible for this.

Oof, the reading today has been complete trash. Sitting at -24.95dBm.