manually contact them

[Cancellation] How do I cancel my account? ✍ – BigPay Malaysia Support

I will still keep it in case I book an AirAsia flight or if I travel overseas.

Dear xxx,

We have received your request to cancel your payment function for BIG Prepaid MasterCard/VisaCard ending with xxxx.

Please note that your Card has been terminated effective today, and you will no longer be able to use the card as a payment tool. Please destroy your Card to avoid any unauthorized charges.

Thank you and we hope to be of service to you again in the near future.

IMPORTANT: Please do not reply to this email because we are not monitoring this inbox. To contact us, please email askbig.prepaid@tunemoney.com

Prepaid Cards are issued by Tune Money Sdn Bhd

1 of the most sohai move by bigpay to remove the 0% fee for CC reload at 1k cap lol.

nobody want to run losing money business la

ppl are gaming the cc reload. nobody is a saint here, including myself

Must be bleeding money paying MDR for x transactions every month

Waiting to see when the last one standing to call it off

While I'm ok if they are charging 1%, 3% deemed too much for me. Coupled with the 0.5% oversea charges, might as well use credit cards.

Meanwhile, Bigpay SG didn't charge these fees

[attachmentid=11477576]
[attachmentid=11477575]

[Fees and Charges] Are there any fees and charges? 💸 – BigPay Singapore Support

I will still use it for cc cb. It's just that I'll be getting lesser cb but consider it as monthly pocket money.

some card give good cb then ok, reload 1k get cb rm30 then 10 pay the 1% u still got extra 20.

Exactly!

no point comparing.

each provider, each country, has different product/fee structure tailored differently.

looks like BigPay is rolling out subscription plan with perks

Top many competition in Singapore. Secondly they need to expand their business over there. Not yet. Will come soon. Company cannot continue to burn cash.

i havent got the cb from ambank true visa yet.. and 1% will only charge if top up with cc exceed rm 1k

still keeping bigpay (even though account is drained) to compare MYRSGD rates

no harm keeping the card since no fees. just keep it frozen.

No need to keep. Their rates are not even competitive.

Keep and if suddenly they intro fees, you die. Haha...

Some more not clear on Bigpay page on how to cancel. People asked how to cancel and instead of giving instruction, they are telling how good is the card. Lol.

Same thing with the support.

To be safe, 1x transaction per 30 days.
When I didn't spend on AirAsia for nearly 30 days, I always paid RM1 to my electricity account to avoid paying monthly fee for BIG Prepaid card in the past.

This post has been edited by ClarenceT: Aug 30 2023, 07:16 AM

why will die this is prepaid card, no die die ask u in money also. Become negative then negative lo if they wan like that lol. As if they can do anything.