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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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coolguy_0925
post Nov 27 2018, 02:18 PM

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I am now pending for ID verification

It would be good if you can update me on my questions

1. Is the first topup of RM20 fixed? (Can I topup more than RM20?)
2. App said delivery of card will be 5 to 7 working days. How's fellow forummers' experience in actual? Lesser days?
3. What delivery service are they using to send us the card? (Poslaju? Poslaju dropoff? Normal snail mail?)

This post has been edited by coolguy_0925: Nov 27 2018, 02:25 PM
coolguy_0925
post Nov 28 2018, 10:44 AM

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It says bank might charge additional fees other than RM6 for ATM withdrawal

So far any of fellow forummers get charged additional for withdrawal at ATM?
coolguy_0925
post Nov 28 2018, 07:34 PM

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QUOTE(digidigi @ Nov 28 2018, 10:45 AM)
locally no for me...
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Thanks and ATM from which banks had you used before?
coolguy_0925
post Dec 2 2018, 11:48 AM

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Shit happens let's wait for the fix

Anyone topping up tonight? He he...
coolguy_0925
post Dec 3 2018, 12:47 AM

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One of my topups was not reflected in BP

Usually will BP reflect it later or they will not charge my credit card?
coolguy_0925
post Dec 30 2018, 06:48 PM

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Me too managed to paid Domino's Pizza online
coolguy_0925
post Jul 3 2019, 10:41 AM

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One thing I am very unhappy with BigPay is that they hold unsuccessful transaction amount for 7 to 10 days

Very classic example is pumping petrol when sometimes after the money got deducted but it was somehow cancelled or did not go through

This happens like at least once a month and RM40 to RM50 has to be pending for more than a week then only I can spend the money again

Maybe BigPay can look into this and see how can we reduce the waiting time

mad.gif
coolguy_0925
post Oct 11 2019, 07:00 PM

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My transactions using BigPay were declined at reloading Boost and another merchant at 6.00pm ~ 6.20pm today
coolguy_0925
post Nov 28 2019, 10:08 AM

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I went last month and NSK still accepted BP

Sigh if it stopped accepting then maybe we need to bring this up to BP for their action

Btw, anyone knows the MCC for NSK?
coolguy_0925
post Dec 22 2019, 07:57 PM

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QUOTE(ericlaiys @ Dec 22 2019, 07:05 PM)
They started to losing to ewallet like grabpay, tng and boost. Soon grabpay going to include physical card.
Frankly speaking I seldom use big pay due to ewallet got more benefit. Even Revpay from Taobao also 0 % during certain days.

Cannot find any good point to use it except foreign currency use.

Point accumulation is too slow and so far only use to redeem Petronas point. Not attractive enuf compare to ewallet.

Soon losing ground if they don’t come up attractive soon,
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Can I know how much is the conversion rate from Big points to Mesra points? And must convert using their app? Thx in adv!
coolguy_0925
post Jun 16 2020, 11:40 AM

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QUOTE(ericlaiys @ Jun 16 2020, 07:40 AM)
Any try using bigpay? Today working?
So unreliable bigpay system
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Just done payment at mytnb

Worked fine

Indeed it is unreliable for card services
coolguy_0925
post Jun 16 2020, 06:47 PM

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QUOTE(MNet @ Jun 16 2020, 11:55 AM)
Gopayz don't have many issue like bigpay
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FYI I was using BP
coolguy_0925
post Jul 1 2020, 11:00 PM

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Anyone tried to save BP to Shopee but got error message after OTP?

I tried other credit card then no error message rclxub.gif
coolguy_0925
post Jul 18 2020, 08:31 AM

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QUOTE(adele123 @ Jul 18 2020, 01:50 AM)
for those who frequently use for petrol, what is the average number of days from transaction to release of the rm200?

I saw some old post, someone said after 10 days still holding the rm200. Was even mentioned 1 week.

Is it really that long? Feels not efficient for a prepaid card.
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Petron and Petronas usually 3 days

But for peace of mind I would usually preset at the pump or go into counter

It is also because sometimes my card has balance less than RM200
coolguy_0925
post Sep 17 2020, 06:17 PM

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QUOTE(goliath @ Sep 17 2020, 05:29 PM)
Just found out that there was a fraudulent transaction (but a failed one due to insufficient funds) on my card.

I tried getting in touch with the BigPay support via chat function but seems like the wait time quite long.

What should I do next? Freeze the card until I get hold of the support team? Or should I report it as stolen?
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I would advise you to freeze and wait until your turn to chat with the support

From my past experience, they will block your card and issue you a new one, with new card number

Until you received your new card, you could no use BigPay
coolguy_0925
post Nov 27 2020, 09:16 AM

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QUOTE(adele123 @ Nov 26 2020, 06:04 PM)
Btw, want to check, because every now and then, i get logout from my app and i have key in OTP again, etc. So is this only because i updated app or anyone else also facing similar issue.

Inconvenience aside, my semi worried brain was worried money got transferred out. Haha.
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Ya I have the same incidents too

And everytime logging in again will trigger an e-mail informing you have just logged in from a new device rclxub.gif
coolguy_0925
post Nov 27 2020, 11:19 AM

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QUOTE(!@#$%^ @ Nov 27 2020, 10:08 AM)
isn't this good?
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Issue is, it is not a new device
coolguy_0925
post Nov 27 2020, 01:31 PM

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QUOTE(!@#$%^ @ Nov 27 2020, 11:45 AM)
just a general sign in notification. the system may not be that smart.
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Can be better by removing the word "new"

Misleading

It is not correct, I have OCD
coolguy_0925
post Nov 27 2020, 01:50 PM

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QUOTE(!@#$%^ @ Nov 27 2020, 01:39 PM)
lol, i see. maybe can feedback.
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Ya moreover it was via e-mail

I don't check e-mail that frequent so once I saw the e-mail and said I logged in using a new device I had question marks on my head for a while until I figured it out

Anyway, now I just keep minimal amount and ignore all the calls, SMS etc.
coolguy_0925
post Feb 23 2021, 09:25 PM

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QUOTE(kclamtarc @ Feb 23 2021, 04:29 PM)
guys, where do you use your bigpay points, except on buying airasia tickets?
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Convert to Petronas Mesra points and pump petrol

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