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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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ClarenceT
post Jul 25 2018, 12:48 PM

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QUOTE(BigPayJonathan @ Jul 25 2018, 12:19 PM)
Makes sense! I'll bring this up in our marketing & product meeting.

We're releasing a new version of the app today. We've added a feature that allows you to split bills and request money from your friends. Example: person A goes for lunch with person B and person C. Person A pays for the entire bill, goes to BigPay and sends a split bill request to person B and person C (provided they have BigPay too). Person B and person C will receive a notification and be able to either send the money directly or deny the request. Receipt can also be added to the request for everyone to see smile.gif

Now... We’re introducing a fair usage policy when it comes to credit card top up. From now on, there will be a monthly limit of RM10,000 on credit card top ups only. Top ups via debit cards and online banking remain unlimited. Why are we doing that? Because we’re committed to saving you money and making financial services fair for everyone - but certain services are costly due to third party fees.

We encourage you to continue topping up via debit cards and online banking, which will remain unlimited as said earlier. We have a lot of really cool things coming, including some features you've been asking for here on Lowyat. I'll be replying to some questions later today, but you can already start shooting...
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Monthly - Calendar month or every 30 days or 30 days threshold?
Apply to July 2018?
ClarenceT
post Jul 25 2018, 12:58 PM

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QUOTE(LostAndFound @ Jul 25 2018, 12:52 PM)
This is fair, but doesn't (yet) cover what we've already asked for in this thread, which is a clear and defined threshold for cash withdrawal. By itself it should help with the more egrerious cases (*ahem* 65k) though.
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Wallet limit is only RM10,000.
Max CC top up per month is RM10,000.

Not many people will top up using Debit / Online banking then withdraw cash at ATM as RM6 per withdrawal.

So cash withdrawal per month at RM10,000 is the best scenario.


ClarenceT
post Jul 25 2018, 01:24 PM

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QUOTE(hakkai0810 @ Jul 25 2018, 01:17 PM)
Can i know if you guys going to disclose whats the withdrawal amount per month that is confirmed won't caused the account being banned by BigPay?
It would really help if BigPay can provide such information so that we no need to worry performing any withdrawal will cause ban on our account and all our money is gone lol
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You will not withdrawal more than RM20,000* per calendar month.
* RM10,000 beginning balance at the first day of the month.

You will not use debit card / online banking to top up then withdraw cash.
ClarenceT
post Jul 25 2018, 03:15 PM

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QUOTE(tan_aniki @ Jul 25 2018, 02:02 PM)
Can make this to RM20k/month rather than the same as the wallet limit?
I use more than RM10k/month sometime...
I think you should revise to withdrawal limit rather than credit card top up limit, the fair game should be using it but not withdraw it...
Please kindly revise ya...
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Get additional BP cards and use credit transfer.

QUOTE(psiloveu @ Jul 25 2018, 03:01 PM)
OMG ....... this limitation cut my cash flow bangwall.gif
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Get additional BP cards and use credit transfer.

QUOTE(MGM @ Jul 25 2018, 03:07 PM)
Already done top-up of > rm12k this month.
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Find another place to perform 8XRM60 next Monday.

QUOTE(LostAndFound @ Jul 25 2018, 03:11 PM)
This is more fair really.
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Agree with you. BP now subsidise ~RM100 (credit card interchange fee) per card per month to survive/sustain, still better than RM30/50/100 subsidised by CC issuers.

This post has been edited by ClarenceT: Jul 25 2018, 03:17 PM
ClarenceT
post Jul 25 2018, 03:27 PM

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QUOTE(tan_aniki @ Jul 25 2018, 03:20 PM)
the problem is Bigpay should encourage more spending rather than withdrawal, thus limiting on credit card topping up is nonsense as this will lower down the spending power.
they should have getting some % back from merchant that swipe Bigpay to contra back the credit card top up.
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FOC top up RM10,000 is better than 1% charge on CC top-up.
"but certain services are costly due to third party fees" - Are you are willing to pay for the third party fee?

https://www.mastercard.com.my/en-my/about-m...nterchange.html


This post has been edited by ClarenceT: Jul 25 2018, 03:29 PM
ClarenceT
post Jul 25 2018, 03:32 PM

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QUOTE(tan_aniki @ Jul 25 2018, 03:27 PM)
they won't loss on credit card charges as they are also using MasterCard to charge back the merchant.
They just need to impose withdrawal limit rather than reloading limit because people are abusing to withdraw money rather than abusing for spending...
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CC Topup: 0.931% (RM1000 top up - RM9.31 cost)
Merchant - prepaid: 0.21% or MYR 0.70 + 0.01% (whichever is lower) (cost to merchant -RM0.80* if RM1000)
* To be shared by various parties.

They are losing on margin + reward points

This post has been edited by ClarenceT: Jul 25 2018, 03:37 PM
ClarenceT
post Jul 25 2018, 04:43 PM

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QUOTE(tan_aniki @ Jul 25 2018, 03:49 PM)
if you know the exact percentage then they won't be doing this business if it is not making money...
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They are bleeding but building up the customer base with deep pockets of Tony and AirAsia.
In short term, they hope we will buy AirAsia tickets to cover the loss.
In long term, they are creating "value" and monetise the customer database by going for IPO or BigCoin's ICO, when new investors are willing to pay for it with a premium, regardless if it is profitable.
ClarenceT
post Jul 25 2018, 04:52 PM

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QUOTE(skty @ Jul 25 2018, 04:48 PM)
Every rule and regulation, there is loopholes to go around it 😁
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Get more BP cards!
ClarenceT
post Jul 25 2018, 07:51 PM

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QUOTE(tan_aniki @ Jul 25 2018, 07:21 PM)
I don't think people will use bank money to top up Bigpay…
Thanks anyway for the new implementation and hope it stays like that without any extra charges or limit reduce in the future…
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Only 3 million CC holders in Malaysia so we are the minority. Majority of Malaysians do not own a credit card.
A lot of people will use online banking to top up, just like how we top-up Big Prepaid before BigPay was launched, to buy AirAsia tickets or to perform a retail transaction to avoid monthly fee (RM2.50).

ClarenceT
post Jul 26 2018, 08:46 AM

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QUOTE(karenq88 @ Jul 26 2018, 08:25 AM)
is there a way to pay credit card bills using bigpay?
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Withdraw cash at CRM using BigPay, then deposit cash to your card account at the same CRM.
ClarenceT
post Jul 26 2018, 09:12 AM

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QUOTE(chlee87 @ Jul 26 2018, 03:10 AM)
limit 10k per month is not the real problem,the real problem is when major bank stop giving cash back by reloading big pay.

i wonder any one here got received the call from big pay ask for statement and the card not kena suspend by big pay. hmm.gif
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it is just a matter of time, I expect it may happen in 1-2 years from now.

(1) Credit card interchange fee down to 0.48% by 2021, so the credit card issuers will reduce cashback rate/amount.
(2) In Europe, you can use a Prepaid card to pay loan, same MCC (6012) but additional info must be provided to the card issuers (eg loan repayment, account number etc) so the card issuers will treat the transaction as quasi cash.
(3) Visa/Mastercard (International) were forcing Bitcoin merchants to amend MCC recently, so they may do the same thing on Prepaid card issuers.


ClarenceT
post Jul 26 2018, 10:04 AM

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QUOTE(laymank @ Jul 26 2018, 10:03 AM)
I supposed you meant CDM (Cash Deposit Machine)?
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Cash Recycle Machine
2-in-1 CDM+ATM.
ClarenceT
post Jul 26 2018, 10:21 AM

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QUOTE(pvateme @ Jul 26 2018, 10:08 AM)
both s9+ and s8 also half blocking  sad.gif
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I had the same problem, then I changed my font size (phone settings) from Large to Normal (Medium), the problem solved at BigPay App. But new problems at other APPs!





ClarenceT
post Jul 26 2018, 12:10 PM

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QUOTE(digidigi @ Jul 26 2018, 11:57 AM)
In short, they will loss some big spending customer.
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AirAsia, TuneTalk, Tune Insurance all target no-frills or mass market.
Their products and services are not created for affluent or high net worth customers.


ClarenceT
post Jul 26 2018, 12:31 PM

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QUOTE(Jason @ Jul 26 2018, 12:20 PM)
Because I want to use credit (bank's money) and not my money? So I top up Big Pay using credit card only.

I am going Europe next month, and I am buying LV and more. Total spending planned so far, RM40k, some for myself, some for friends and family.

Will I pay using debit card or online bank (MY OWN MONEY) if Big Pay doesn't exist? No. I'll pay using credit card.

So now that Big Pay exist, I use my credit card to top up and use Big Pay to pay. With your new policy, can I top up more than RM10k using credit card? No. So your card is worthless to me.
I don't like the idea of having a ceiling over my head. Then its not flexible and I have to plan and spend. Ain't nobody got time for that. Seriously, when travelling overseas Big Pay is godlike with the exchange rate.
cry.gif
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I won't use a debit or prepaid (including Bigpay) or Gold/Platinum Credit card to shop at a LV store!
It should be either Premium credit cards or Cash!

ClarenceT
post Jul 26 2018, 02:57 PM

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QUOTE(fairylord @ Jul 26 2018, 02:38 PM)
Hi, please read Post #01 to get latest info as short cut, icon_rolleyes.gif
Since you have asked (the shortest cut), will just answer you: Nope, we are discussing about the newly implemented FUP on CC Top Up, monthly RM10,000 cap. On withdrawal, still no official clarification yet.
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You won't withdraw >RM20k in a calendar month if no credit transfer from another BP card.
ClarenceT
post Jul 26 2018, 03:43 PM

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QUOTE(Jason @ Jul 26 2018, 01:05 PM)
I don't think it is relevant what I use to pay, as long as I can afford to pay. So what if one is carrying a Platinum card but rejected? Besides, I'm Chinese, I walk in LV @ Champs Elysees, they treat me like a boss along with the hundreds of China tourists there. When I was in Hermes in Frankfurt, the service was impeccable, simply because I was Chinese. I looked at the Arabs in there with me, they didn't get as good service as me, although they might have been carrying gold bars.
Exactly. It's god sent.
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You don't claim back VAT/GST 20% ?
The VAT/GST refund/credit should go to the Visa/Mastercard that you use. Bigpay can store up to RM10,000 only so it may not be able to receive the VAT refund!

ClarenceT
post Jul 27 2018, 11:44 AM

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QUOTE(fairylord @ Jul 27 2018, 11:36 AM)
I assume the 0.6% is unlimited.
Support.
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Or add "Top-ups" at Analytics
ClarenceT
post Jul 29 2018, 03:47 PM

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QUOTE(WindGuy @ Jul 29 2018, 03:19 PM)
Can anyone guide how to pay a GreatEastern Halfyearly insurance premium by using Big pay Card ?

Many Thanks !!!
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Payment counters at GE HQ/branches
ClarenceT
post Jul 30 2018, 09:06 AM

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QUOTE(bennyt @ Jul 30 2018, 08:28 AM)
I just go through Bigpay website (main page) and realized that air asia discount is maximum RM32 off per booking. (Discount for booking fee, pre booked baggage & meal)

So does it mean that if I purchase tickets for 6 family members flights, only able get RM32 off? Not all pax entitle to waive processing fee, after that no extra discount for pre booked baggage & meal?
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Buy 2x one way instead of return flights

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