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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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tientien
post Feb 2 2018, 07:26 PM

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about voice std20, is it include free call to other network too or just free call to tm fixed line? Read tat few pages before but kinda confuse, i though theres another voice package with 600mins free call to other network.
MX510
post Feb 2 2018, 07:34 PM

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A few client got issues when using 100 Mbps cannot get full speed

With Mikrotik you don't need to worry about that

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MX510
post Feb 2 2018, 07:34 PM

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Duplicated posted

This post has been edited by MX510: Feb 2 2018, 07:35 PM
soonwai
post Feb 2 2018, 07:43 PM


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QUOTE(Dickong @ Feb 2 2018, 06:00 PM)
My cable is ok bcos i test it with my android tv. By the way the lan cable connect to router or modem n which port maybe i connect wrongly.tq
*
HyppTV connects to router. As others have said, could be port 4 or 1. Just try all of them and see. Which router do you have?

QUOTE(tientien @ Feb 2 2018, 07:26 PM)
about voice std20, is it include free call to other network too or just free call to tm fixed line? Read tat few pages before but kinda confuse, i though theres another voice package with 600mins free call to other network.
*
STD20 is 600 mins free to TM landlines, all mobiles & all OLNOs (other landlines). After the 600mins, free to TM landlines only.

I don't think there's another voice package. If you mean "Voice Premium Calls (Barring IDD Call + 600)", that's not a voice package. Some think that this is referring to the 600mins free calls but it's not. It's a feature for barring IDD and 600 premium calls (numbers beginning with 1-600.)

This post has been edited by soonwai: Feb 2 2018, 07:50 PM
AVFAN
post Feb 2 2018, 07:51 PM

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QUOTE(Dickong @ Feb 2 2018, 06:33 PM)
Thanks bro will go back n check my connection
*
i assure u if stock router, port4 will work.

QUOTE(MX510 @ Feb 2 2018, 07:34 PM)
A few client got issues when using 100 Mbps cannot get full speed

With Mikrotik you don't need to worry about that

user posted image

Attached Image
*
even with devices using wifi 2.4ghz only?
Alpha_Tay
post Feb 2 2018, 10:30 PM

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Telekom Malaysia and Singapore valve steam dota 2 server peering issue?‏ unifi fibre and streamyx adsl ping from 10ms+- to 60ms+-

it just happen today to unifi fibre and streamyx adsl. tested both.

server is valve steam dota 2 hosted at singapore

trace route result with unifi fibre, using PingPlotter Freeware 1.30

already email to isp TM and e-club malaysia about it

Target Name: sgp-1.valve.net
IP: 103.28.54.16
Date/Time: 2/2/2018 10:14:06 PM

1 6 ms 6 ms 6 ms 7 ms 18 ms 6 ms [10.233.97.36]
2 6 ms 11 ms 10 ms 11 ms 10 ms N/A [10.55.96.105]
3 51 ms 53 ms 49 ms 39 ms 33 ms N/A 103-10-124-246.valve.net [103.10.124.246]
4 104 ms 84 ms 81 ms 53 ms 55 ms N/A [192.168.152.13]
5 68 ms 70 ms 69 ms 61 ms 57 ms N/A [103.28.54.16]

Ping statistics for sgp-1.valve.net
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 57ms, Maximum = 70ms, Average = 65ms


Target Name: sgp-2.valve.net
IP: 103.10.124.1
Date/Time: 2/2/2018 10:14:59 PM

1 4 ms 6 ms 4 ms 9 ms 5 ms 6 ms [10.233.97.36]
2 8 ms 11 ms 13 ms 10 ms 10 ms 9 ms [10.55.96.105]
3 61 ms 48 ms 41 ms 33 ms 36 ms 37 ms 103-10-124-246.valve.net [103.10.124.246]
4 72 ms 66 ms 60 ms 65 ms 49 ms 55 ms sgp-2.valve.net [103.10.124.1]

Ping statistics for sgp-2.valve.net
Packets: Sent = 6, Received = 6, Lost = 0 (0.0%)
Round Trip Times: Minimum = 49ms, Maximum = 72ms, Average = 61ms


Target Name: N/A
IP: 45.121.184.1
Date/Time: 2/2/2018 10:15:19 PM

1 6 ms 6 ms 7 ms [10.233.97.36]
2 8 ms 11 ms 10 ms [10.55.96.105]
3 51 ms 54 ms 56 ms 103-10-124-246.valve.net [103.10.124.246]
4 73 ms 99 ms 95 ms [45.121.184.1]

Ping statistics for 45.121.184.1
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 73ms, Maximum = 99ms, Average = 89ms


Target Name: N/A
IP: 45.121.185.1
Date/Time: 2/2/2018 10:15:28 PM

1 6 ms 6 ms 6 ms [10.233.97.36]
2 8 ms 11 ms 10 ms [10.55.96.105]
3 49 ms 47 ms 45 ms 103-10-124-246.valve.net [103.10.124.246]
4 74 ms 75 ms 60 ms [192.168.152.13]
5 53 ms 45 ms 45 ms [45.121.185.1]

Ping statistics for 45.121.185.1
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 45ms, Maximum = 53ms, Average = 47ms



Alpha_Tay
post Feb 2 2018, 11:17 PM

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the ping issue has been fixed, around 20min after post and email it, pretty fast.

QUOTE(Alpha_Tay @ Feb 2 2018, 10:30 PM)
Telekom Malaysia and Singapore valve steam dota 2 server peering issue?‏ unifi fibre and streamyx adsl ping from 10ms+- to 60ms+-

it just happen today to unifi fibre and streamyx adsl. tested both.

server is valve steam dota 2 hosted at singapore

trace route result with unifi fibre, using PingPlotter Freeware 1.30

already email to isp TM and e-club malaysia about it

Target Name: sgp-1.valve.net
        IP: 103.28.54.16
  Date/Time: 2/2/2018 10:14:06 PM

1    6 ms    6 ms    6 ms    7 ms  18 ms    6 ms  [10.233.97.36]
2    6 ms  11 ms  10 ms  11 ms  10 ms  N/A    [10.55.96.105]
3  51 ms  53 ms  49 ms  39 ms  33 ms  N/A    103-10-124-246.valve.net [103.10.124.246]
4  104 ms  84 ms  81 ms  53 ms  55 ms  N/A    [192.168.152.13]
5  68 ms  70 ms  69 ms  61 ms  57 ms  N/A    [103.28.54.16]

Ping statistics for sgp-1.valve.net
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 57ms, Maximum = 70ms, Average = 65ms
Target Name: sgp-2.valve.net
        IP: 103.10.124.1
  Date/Time: 2/2/2018 10:14:59 PM

1    4 ms    6 ms    4 ms    9 ms    5 ms    6 ms  [10.233.97.36]
2    8 ms  11 ms  13 ms  10 ms  10 ms    9 ms  [10.55.96.105]
3  61 ms  48 ms  41 ms  33 ms  36 ms  37 ms  103-10-124-246.valve.net [103.10.124.246]
4  72 ms  66 ms  60 ms  65 ms  49 ms  55 ms  sgp-2.valve.net [103.10.124.1]

Ping statistics for sgp-2.valve.net
Packets: Sent = 6, Received = 6, Lost = 0 (0.0%)
Round Trip Times: Minimum = 49ms, Maximum = 72ms, Average = 61ms
Target Name: N/A
        IP: 45.121.184.1
  Date/Time: 2/2/2018 10:15:19 PM

1    6 ms    6 ms    7 ms  [10.233.97.36]
2    8 ms  11 ms  10 ms  [10.55.96.105]
3  51 ms  54 ms  56 ms  103-10-124-246.valve.net [103.10.124.246]
4  73 ms  99 ms  95 ms  [45.121.184.1]

Ping statistics for 45.121.184.1
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 73ms, Maximum = 99ms, Average = 89ms
Target Name: N/A
        IP: 45.121.185.1
  Date/Time: 2/2/2018 10:15:28 PM

1    6 ms    6 ms    6 ms  [10.233.97.36]
2    8 ms  11 ms  10 ms  [10.55.96.105]
3  49 ms  47 ms  45 ms  103-10-124-246.valve.net [103.10.124.246]
4  74 ms  75 ms  60 ms  [192.168.152.13]
5  53 ms  45 ms  45 ms  [45.121.185.1]

Ping statistics for 45.121.185.1
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 45ms, Maximum = 53ms, Average = 47ms
*
soonwai
post Feb 2 2018, 11:30 PM


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QUOTE(Alpha_Tay @ Feb 2 2018, 11:17 PM)
the ping issue has been fixed, around 20min after post and email it, pretty fast.
*
Not bad. This is what I have a few secs ago.
CODE
$ sudo mtr -G 3 -r sgp-1.valve.net
Start: 2018-02-02T23:28:13+0800
HOST: mbpr.local                  Loss%   Snt   Last   Avg  Best  Wrst StDev
 1.|-- router.lan                 0.0%    10    0.4   0.4   0.4   0.5   0.0
 2.|-- 115.132.79.254             0.0%    10    3.9  12.2   1.9  42.6  16.1
 3.|-- 10.55.49.1                 0.0%    10   25.7  12.3   9.4  25.7   5.0
 4.|-- 10.55.50.49                0.0%    10   32.4  13.3   9.1  32.4   7.7
 5.|-- 10.55.99.6                 0.0%    10    8.5  12.8   8.4  39.6   9.6
 6.|-- 10.55.96.107               0.0%    10    9.0   8.8   8.0   9.1   0.5
 7.|-- 103-10-124-246.valve.net   0.0%    10   10.1   9.8   9.5  10.1   0.2
 8.|-- 192.168.152.9              0.0%    10  137.4  80.7  32.1 235.5  64.5
 9.|-- 103.28.54.16               0.0%    10   22.6  19.5  12.4  26.0   4.3

chocobo7779
post Feb 3 2018, 12:11 AM

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QUOTE(missysleepy @ Feb 2 2018, 06:44 PM)
Will Unifi replace free router for customers if old router no longer capable to provide the higher speed package of 50mb? What router model are they giving free to new subscriber now?
*
Just call them up and ask to change equipment - but an one-time RM50 fee will be applied to your bill and your contract will be extended icon_idea.gif

I did this when I upgraded my UniFi to the Advance 30 plan, and they changed the old D-Link silver colored router to the new TP-Link C1200. I think the ONU is also changed to the newer Alcatel-Lucent unit icon_idea.gif

This post has been edited by chocobo7779: Feb 3 2018, 12:12 AM
holymushroom
post Feb 3 2018, 12:24 AM

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QUOTE(missysleepy @ Feb 2 2018, 06:44 PM)
Will Unifi replace free router for customers if old router no longer capable to provide the higher speed package of 50mb? What router model are they giving free to new subscriber now?
*
yes they will replace it for free. Just did it with my gf house. i told them wifi is slow and cant reach my upgraded speed of 50mbps. When the technician came to our place, they just replaced it without asking anything or doing any speedtest coz the router look so old with only single band..

My house and gf house also get dlink dir850... sad no archer for us.

This post has been edited by holymushroom: Feb 3 2018, 12:26 AM
GAMEOVER
post Feb 3 2018, 09:55 AM

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Yesterday all my android devices (2 phones, 1 tvbox) suddenly no internet connection. The phone only can use facebook, whatsapp and instagram.

At first I thought my asus router kong already. But when I tried with PC (cable) and laptop (wifi), no problem at all.

I double checked all the ipv6 settings in the router, all disabled already.

Does anyone happen to experince similar situation?
jusbella
post Feb 3 2018, 09:59 AM

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QUOTE(GAMEOVER @ Feb 3 2018, 09:55 AM)
Yesterday all my android devices (2 phones, 1 tvbox) suddenly no internet connection. The phone only can use facebook, whatsapp and instagram.

At first I thought my asus router kong already. But when I tried with PC (cable) and laptop (wifi), no problem at all.

I double checked all the ipv6 settings in the router, all disabled already.

Does anyone happen to experince similar situation?
*
Restart router.
GAMEOVER
post Feb 3 2018, 10:10 AM

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QUOTE(jusbella @ Feb 3 2018, 09:59 AM)
Restart router.
*
Done. Even asked 100 to reset port. Nothing.
ScivanShimitar
post Feb 3 2018, 10:37 AM

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So this just happened again after last weekend shenanigan (same problem like the video) where I called 100 to check the modem and the technician replaced it with a new one. I just don't know what to do anymore and why does this always happens on weekend where I'm home almost 24/7 cry.gif . Technician only works on monday.


This post has been edited by ScivanShimitar: Feb 3 2018, 10:38 AM
soonwai
post Feb 3 2018, 11:05 AM


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QUOTE(ScivanShimitar @ Feb 3 2018, 10:37 AM)
So this just happened again after last weekend shenanigan (same problem like the video) where I called 100 to check the modem and the technician replaced it with a new one. I just don't know what to do anymore and why does this always happens on weekend where I'm home almost 24/7  cry.gif . Technician only works on monday.

*
Looks like a power problem. Or the modem died again. Do you have another 12V DC PSU to try?
jusbella
post Feb 3 2018, 11:07 AM

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QUOTE(GAMEOVER @ Feb 3 2018, 10:10 AM)
Done. Even asked 100 to reset port. Nothing.
*
Replace other router to test.
Chrono-Trigger
post Feb 3 2018, 11:26 AM

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my unifi TV box is about 4 years... LCD light display already konk. Can ask for replacement from TM ?
SilentVampire
post Feb 3 2018, 11:27 AM

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QUOTE(Chrono-Trigger @ Feb 3 2018, 11:26 AM)
my unifi TV box is about 4 years... LCD light display already konk. Can ask for replacement from TM ?
*
Yes, ask for replacement if already spoil.
Chrono-Trigger
post Feb 3 2018, 11:39 AM

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QUOTE(SilentVampire @ Feb 3 2018, 11:27 AM)
Yes, ask for replacement if already spoil.
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Have to pay? or foc?
AVFAN
post Feb 3 2018, 11:42 AM

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QUOTE(Chrono-Trigger @ Feb 3 2018, 11:26 AM)
my unifi TV box is about 4 years... LCD light display already konk. Can ask for replacement from TM ?
*
that's your chance to get new.

if u just renewed contract, the extended 1 yr warranty for stb and router will cover it, foc.

mine is 6 years old... still good, no chance to change!! biggrin.gif

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