Yes, if you received SMS.
I upgraded mine via 100.
You still need to pay full RM 189 for next month.
Pro-rated+full month. You can see the duration in statement.

Must be phone because they need to read the agreement to you and for you to agree to it.

The only other way is to walk-in to TMPoint which is obviously not an option for you.

for contract extension to 100mbps, is it normal that installer no giving anything like dect, tv box, and modem?

I feeling very weird, thanks

Is checking the balance important? Nowadays calls are free on the mobile phones.

Just relating my experience with my first bill.

My first bill received after upgrading to the 100Mbps plan under RYE was also confusing for me. I too was informed that I will be charged RM 189 + GST = 200.34. However, my first bill showed an amount of some RM 10 more. Like others, my bill has a list of what looked like amounts charged for previous and current plan, with various discounts applied as well. I figured that the next bill should show the exact amount, with more straightforward itemized billings, and I was right.

So, I'm glad that I didn't bother to call up TM for clarification and saved myself time and possibly sanity. Also the RM 10 extra is not going to break the bank.

To those having received their first bills, and trying to understand why you're charged higher. My advice, don't bother, and look at the second bill, then call up TM should there be any discrepancies found.

I've seen some people are fighting TM for a ridiculously small amount, less than RM 5, I just can't understand why even bother subscribing to Unifi, when there are plenty of cheaper pre-paid wireless broadband as viable alternatives.
Hope this helps.

Will Unifi replace free router for customers if old router no longer capable to provide the higher speed package of 50mb? What router model are they giving free to new subscriber now?

No issues for me.

$189 + 6% GST...

Show the breakdown bill.
First bill consists of pro rated payment and future one month payment. UniFi is pay first and use later.

Too bad for these people because address is registered in a shoplot. Don't know about unfairness because I never experience before. Feel free to check with TM.

Hi all, i just received call from TM
say +RM20 upgrade to 100mbps
become RM199.....
I'm now using rm179 50mbps free upgrade from 30Mbps

No 2 rm189 withou gst. With gst rm199.10 with 600 min call too

I dunno my bill stated that the first month i think lets see the 2nd month later