i want unifi 50mbps on high rise building

Can
Move to newer apartment that uses full fiber connection

For older apartments that uses copper also can, tell the building management to pay for the Fiber layout
Kalau BM banyak soal, tell everyone in the building to stop paying service charge until BM agree to pay for the Fiber layout

My neighbor upgraded from 4mb to 30mb 2 months ago. She told me not to upgrade as ever since she upgraded to 30mb, she has trouble with the internet. A lot of downtimes and the speed is even slower than 4mb occasionally.

I am on 10mb. Really tempted to upgrade to 30mb. But after hearing this, it kinda put me off.

Is this an isolated case or does this happen a lot? Doesn't really make sense to me... Same line, same modem, just different speed so why is there a problem all of a sudden?

So far no issue for me when i upgrade from 10mb to 50mb to 100mb...so far so good, i got what the advertise speed all the time, except major issue on TM side.

Thanks for your input. After doing some reading today, I believe those that upgraded to 30 or 50mb need to buy a new router as the router provided by TM can't handle the new speed. My neighbor didn't buy a new router so I believe that is the issue.

It doesn't make sense for her internet to have so many problems just by upgrading to a faster plan. No changes at all.

Did your neighbour complaint to TM instead to you only? TM may be about to troubleshoot the problem. TM router may need to replace with new one free of charge. What for need to buy new router by your own.

This post has been edited by jhleo1: Sep 23 2016, 10:50 AM

They just change new router for you if it is FAULTY,if not faulty,they not change for you and they just troubleshooting the router setting,they will say go to buy router yourself if you feel that the router provided by TM have problem.

Because everything provided by TM is crap
It's a fact. Everyone knows it

all 3 households of my relatives using TM provided router for years with around 10 devices each before I upgraded to WS880 when it was cheap, no router-related problems at all....

'everything' and 'everyone' so easy to say. Doesn't make it true.

My AC 1200 DIR815L, is working fine as well, as was my previous modem/router on streamyx/unifi

And yeah, there are some users who had experience some isolated issues, but it aint right to generalize as you said...

Honestly speaking the stock router for me is working well too just that the WiFi signal is weak, cannot reach most of the places at home. I added AP earlier to use the WiFi signal and now also using WS880.

Just curious, did you tried changing the wifi channels (or use wifi analyzer to validate best channels)?

My house must be fairly small then =p

Did change few times WiFi channels. It is the stock router's issue.
After I added the AP, somehow the signal becomes stronger and WS880's signal also stronger than stock.

Mine small too, from my room to bathroom only 20m away but straight dropped to 1 bar signal.

Hi guys

Just check on the UNIFI website, currently they are offering VIP30 & VIP50 which is 30mbps for the cheapest i saw is rm199, do they still offering 5mbps or 10mbps like last time?

Thanks

Nope, no more VIP packages. Now minimum is Advance 30.

I had the same disconnection issues as well when I upgraded to the new 30mbps early this year. Then early this month, my Hypptv box kaput so I called TM and they came and replaced the tv box for free. According to them, when a subscriber upgraded the package, it automatically comes with 1 year warranty on all the devices (TV box, router, residential gateway).

I told them abt the disconnection issues and they told me that the Unifi new Dlink DIR850L router would solved the problem and I asked them how to get the current one (white orange color) replaced with this new one. They say that if the current router is faulty then it will be replaced for FREE.

Last week, 'out of the blue' the 6 years old router's antenna broke and I called TM and they came to replaced it with the new DIR850L for free. No more disconnection issue

btw, the new DIR850L AC1200 comes with dual band, 2.4GHz and 5GHz.

hahaha...you nutty fellow....and yeah the DIR850L been serving me well. I'm using 2.4GHz, havent tested with 5GHz yet.

I ordered TL-WR841N on lazada by cash on delivery in RM49 (Discount to RM59 and take RM10 coupon),in this afternoon I just recieved the router, the delivery is fast as I expected and when I open the parcel,the router box is sealed and covered by the another box that is from ookas (quite trust store and I bought a pendrive before).Now I am using the Wi-Fi with that router and so far so good,just when I upload some videos on YouTube,the upload speed is super fast but it just disturb the download speed and the website is load very slow-looks powerful,but can somebody guide me how to change back that upload and download speed are stable(30mbps download and 10mbps upload)?

i think cost alot rite? for fiber to wire the whole apartment