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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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cheekian
post Sep 23 2016, 09:36 PM

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QUOTE(azrilyp @ Sep 23 2016, 07:43 PM)
I had the same disconnection issues as well when I upgraded to the new 30mbps early this year. Then early this month, my Hypptv box kaput so I called TM and they came and replaced the tv box for free. According to them, when a subscriber upgraded the package, it automatically comes with 1 year warranty on all the devices (TV box, router, residential gateway).

I told them abt the disconnection issues and they told me that the Unifi new Dlink DIR850L router would solved the problem and I asked them how to get the current one (white orange color) replaced with this new one. They say that if the current router is faulty then it will be replaced for FREE.

Last week, 'out of the blue'  brows.gif  the 6 years old router's antenna broke and I called TM and they came to replaced it with the new DIR850L for free. No more disconnection issue  thumbup.gif

btw, the new DIR850L AC1200 comes with dual band, 2.4GHz and 5GHz.
*
good for you,actually 6 months before white orange color router that provided by TM also got faulty,but they just replace brand new one with the same router,I still feel strange and recently I just called about connection issues at my pc with that router,technician just came and say no problem,ask me to change router myself, then start from that day,I don't want call technician come to our home anymore,waste my time for wait them come...call technician still cannot change router,so what I can say,buy router ourself,that it,I now just use the router that I bought myself,more better than the router that provided by TM and super cheap,only RM49 and no need waste time about the internet issue anymore...
gin&tonic
post Sep 23 2016, 10:32 PM

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Anyway of getting a free replacement of Hypptv top box to the latest model?
fruitie
post Sep 23 2016, 10:44 PM

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QUOTE(gin&tonic @ Sep 23 2016, 10:32 PM)
Anyway of getting a free replacement of Hypptv top box to the latest model?
*
You must prove that it is spoilt. Be smart with your reasoning and you will get it. biggrin.gif
I didn't replace mine though, still the second generation but my friend is not using hers, so she gave it to me. laugh.gif
zkteh
post Sep 23 2016, 10:58 PM

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QUOTE(gin&tonic @ Sep 23 2016, 10:32 PM)
Anyway of getting a free replacement of Hypptv top box to the latest model?
*
easy, because now we are having the intermittent lagging issue, you can use that reason to request for a new one. brows.gif
zkteh
post Sep 23 2016, 11:01 PM

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QUOTE(cheekian @ Sep 23 2016, 08:39 PM)
I ordered TL-WR841N on lazada by cash on delivery in RM49 (Discount to RM59 and take RM10 coupon),in this afternoon I just recieved the router, the delivery is fast as I expected and when I open the parcel,the router box is sealed and covered by the another box that is from ookas (quite trust store and I bought a pendrive before).Now I am using the Wi-Fi with that router and so far so good,just when I upload some videos on YouTube,the upload speed is super fast but it just disturb the download speed and the website is load very slow-looks powerful, but can somebody guide me how to change back that upload and download speed are stable(30mbps download and 10mbps upload)?
*
dun understand confused.gif

This post has been edited by zkteh: Sep 23 2016, 11:02 PM
dannielshazmeer
post Sep 24 2016, 01:38 AM

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how to force management to upgrade fiber optic ?
hashtag2016
post Sep 24 2016, 03:20 AM

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QUOTE(cheekian @ Sep 23 2016, 08:39 PM)
I ordered TL-WR841N on lazada by cash on delivery in RM49 (Discount to RM59 and take RM10 coupon),in this afternoon I just recieved the router, the delivery is fast as I expected and when I open the parcel,the router box is sealed and covered by the another box that is from ookas (quite trust store and I bought a pendrive before).Now I am using the Wi-Fi with that router and so far so good,just when I upload some videos on YouTube,the upload speed is super fast but it just disturb the download speed and the website is load very slow-looks powerful,but can somebody guide me how to change back that upload and download speed are stable(30mbps download and 10mbps upload)?
*
QUOTE(cheekian @ Sep 23 2016, 09:36 PM)
good for you,actually 6 months before white orange color router that provided by TM also got faulty,but they just replace brand new one with the same router,I still feel strange and recently I just called about connection issues at my pc with that router,technician just came and say no problem,ask me to change router myself, then start from that day,I don't want call technician come to our home anymore,waste my time for wait them come...call technician still cannot change router,so what I can say,buy router ourself,that it,I now just use the router that I bought myself,more better than the router that provided by TM and super cheap,only RM49 and no need waste time about the internet issue anymore...
*
paradox...
btw, u should input the numbers exactly same as your package , if u r using bandwidth balance function of the router.
cheekian
post Sep 24 2016, 06:55 AM

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QUOTE(zkteh @ Sep 24 2016, 12:01 AM)
dun understand  confused.gif
*
I mean when I upload videos on YouTube,the upload speed is extremely higher until 20mbps or even 25mbps then the other computer load the website extreme slow simultaneously.
zkteh
post Sep 24 2016, 08:26 AM

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QUOTE(cheekian @ Sep 24 2016, 06:55 AM)
I mean when I upload videos on YouTube,the upload speed is extremely higher until 20mbps or even 25mbps then the other computer load the website  extreme slow simultaneously.
*
you are simply causing bufferbloat for your entire network.

Please read:

Bufferbloat articles :
https://www.bufferbloat.net/projects/bloat/...i/Introduction/
https://wiki.openwrt.org/doc/howto/sqm
and..google biggrin.gif

test your bufferbloat here
http://www.dslreports.com/speedtest
zkteh
post Sep 24 2016, 11:09 AM

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@fruitie and other 30M users

I tag Fruitie is because I only remember her XDD

Okay, I think I might have explanation/answer for why we as 30M user are NOT getting full 30M of speed nowadays.

From my opinion, TM cares about bufferbloat (or simply just want to save bandwidth?)

Bufferbloat means high latency when a network buffering too much of data (at peak of the speed)

Where you can notice ur skype (VOIP) is not stable, ping (gaming) becomes higher or browsing page seems slow responds when someone downloading/uploading at full speed.

In short,

Bufferbloat = high ping when downloading/uploading at ISP provided full speed

Solution,

Limit the peak download/uploading speed

For example, 30Mbps will be > 28Mbps

That's it, limiting speed.

And yes, speed scarifies but it gives you a more smoother network.

Back to topic,

now TM limiting 30M > 28M, and suprisingly when we do a bufferbloat speed test, my bufferbloat for downloading is good (low), which means bufferbloat solution is applied here.

user posted image

Which also means TM is not limiting our speed in a FIXED value?

If fixed 28M, then if I do bufferbloat speed test, I will get higher ping while downloading.

for example (but this is while uploading la)

user posted image

What I actually means is TM maybe is doing bufferbloat setting in their side (for downloading only)

user posted image

The end.

----------------------------------
Just sharing how SQM works.
----------------------------------

SQM tuned OFF

http://www.dslreports.com/speedtest/5076145

SQM turned ON

http://www.dslreports.com/speedtest/5076187

if you compare with the above one, both ping is low even when in full speed.

user posted image

Bufferbloat articles :

https://www.bufferbloat.net/projects/bloat/...i/Introduction/
https://wiki.openwrt.org/doc/howto/sqm
and..google 😀


test your bufferbloat here :

http://www.dslreports.com/speedtest

This post has been edited by zkteh: Sep 24 2016, 11:11 AM
VeeJay
post Sep 24 2016, 12:08 PM

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QUOTE(zkteh @ Sep 24 2016, 11:09 AM)
@fruitie and other 30M users

I tag Fruitie is because I only remember her XDD

Okay, I think I might have explanation/answer for why we as 30M user are NOT getting full 30M of speed nowadays.

From my opinion, TM cares about bufferbloat (or simply just want to save bandwidth?)

Bufferbloat means high latency when a network buffering too much of data (at peak of the speed)

Where you can notice ur skype (VOIP) is not stable, ping (gaming) becomes higher or browsing page seems slow responds when someone downloading/uploading at full speed.

» Click to show Spoiler - click again to hide... «
Interesting......hmmm but not everyone is getting around 28Mbps, so how would you explain that?
zkteh
post Sep 24 2016, 12:11 PM

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QUOTE(VeeJay @ Sep 24 2016, 12:08 PM)
Interesting......hmmm but not everyone is getting around 28Mbps, so how would you explain that?
*
testing for selected user?

and I am guessing only lol

so until now there are some full speed user here?

I am also a full speed user b4, but now already become 28M

This post has been edited by zkteh: Sep 24 2016, 12:15 PM
VeeJay
post Sep 24 2016, 12:16 PM

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QUOTE(zkteh @ Sep 24 2016, 12:11 PM)
testing for selected user?

and I am guessing only lol

so until now there are some full speed user here?

I am also a full speed user b4, but now already become 28M
*
hmmm maybe...I have no answer as well smile.gif

Here is my 2 days ago test

user posted image


My current test (wifi)

user posted image

ANd this is from my cell

Attached Image

This post has been edited by VeeJay: Sep 24 2016, 12:25 PM
fruitie
post Sep 24 2016, 12:24 PM

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QUOTE(zkteh @ Sep 24 2016, 11:09 AM)
@fruitie and other 30M users

I tag Fruitie is because I only remember her XDD

Okay, I think I might have explanation/answer for why we as 30M user are NOT getting full 30M of speed nowadays.

From my opinion, TM cares about bufferbloat (or simply just want to save bandwidth?)

Bufferbloat means high latency when a network buffering too much of data (at peak of the speed)

Where you can notice ur skype (VOIP) is not stable, ping (gaming) becomes higher or browsing page seems slow responds when someone downloading/uploading at full speed.

In short,

Bufferbloat = high ping when downloading/uploading at ISP provided full speed

Solution,

Limit the peak download/uploading speed

For example, 30Mbps will be > 28Mbps

That's it, limiting speed.

And yes, speed scarifies but it gives you a more smoother network.

Back to topic,

now TM limiting 30M > 28M, and suprisingly when we do a bufferbloat speed test, my bufferbloat for downloading is good (low), which means bufferbloat solution is applied here.

user posted image

Which also means TM is not limiting our speed in a FIXED value?

If fixed 28M, then if I do bufferbloat speed test, I will get higher ping while downloading.

for example (but this is while uploading la)

user posted image

What I actually means is TM maybe is doing bufferbloat setting in their side (for downloading only)

user posted image

The end.

----------------------------------
Just sharing how SQM works.
----------------------------------

SQM tuned OFF

http://www.dslreports.com/speedtest/5076145

SQM turned ON

http://www.dslreports.com/speedtest/5076187

if you compare with the above one, both ping is low even when in full speed.

user posted image

Bufferbloat articles :

https://www.bufferbloat.net/projects/bloat/...i/Introduction/
https://wiki.openwrt.org/doc/howto/sqm
and..google  😀
test your bufferbloat here :

http://www.dslreports.com/speedtest
*
What a comprehensive post. I will check it out later. sweat.gif

QUOTE(VeeJay @ Sep 24 2016, 12:16 PM)
hmmm maybe...I have no answer as well smile.gif

Here is my 2 days ago test

user posted image
My current test

user posted image
*
My friend is also still getting more than 30Mbps, nothing surprise.
zkteh
post Sep 24 2016, 01:39 PM

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QUOTE(VeeJay @ Sep 24 2016, 12:16 PM)
hmmm maybe...I have no answer as well smile.gif

Here is my 2 days ago test

user posted image
My current test (wifi)

user posted image

ANd this is from my cell

Attached Image
*
ok noted

and how about your bufferbloat speedtest....

This post has been edited by zkteh: Sep 24 2016, 01:40 PM
cheekian
post Sep 24 2016, 03:16 PM

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QUOTE(zkteh @ Sep 24 2016, 09:26 AM)
you are simply causing bufferbloat for your entire network.

Please read:

Bufferbloat articles :
https://www.bufferbloat.net/projects/bloat/...i/Introduction/
https://wiki.openwrt.org/doc/howto/sqm
and..google  biggrin.gif

test your bufferbloat here
http://www.dslreports.com/speedtest
*
I have investigate this in few minutes,and it seems resolve by limit the upload bandwidth and put the download bandwitdth full,then just now I just test upload video on YouTube and it seems works,it only can reach 12mbps and the other computer/gadgets can load the website very smooth now.Looks the problem is resolved.

user posted image
This is the process when I uploading YouTube videos.

user posted image
bufferbloat speedtest.

This problem is just happen on the other router,the router that provided by TM is no problem at all but it is slow.
Why the problem happens on the other router actually?I just curious about this problem actually.
Jason Tan1996
post Sep 24 2016, 03:22 PM

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The download speed drop from 30 to 28 reminds me of "the more you gamble in casino, the worst your luck goes". I remembered my VIP20 was above 20 downs and up. Leaving my torrent run overnight and I noticed when I never download anything it doesn't go 20+ anymore cry.gif
VeeJay
post Sep 24 2016, 06:57 PM

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QUOTE(zkteh @ Sep 24 2016, 01:39 PM)
ok noted

and how about your bufferbloat speedtest....
*
There you go..
user posted image

This post has been edited by VeeJay: Sep 24 2016, 06:59 PM
fruitie
post Sep 24 2016, 07:12 PM

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Strangely I can't run the bufferbloat speedtest, which one should I click? DSL?
jolmy
post Sep 24 2016, 09:58 PM

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The disconnection you are facing, are you referring to the PPPoE connection being disconnected? Or just the wireless disconnection??

QUOTE(cheekian @ Sep 23 2016, 09:36 PM)
good for you,actually 6 months before white orange color router that provided by TM also got faulty,but they just replace brand new one with the same router,I still feel strange and recently I just called about connection issues at my pc with that router,technician just came and say no problem,ask me to change router myself, then start from that day,I don't want call technician come to our home anymore,waste my time for wait them come...call technician still cannot change router,so what I can say,buy router ourself,that it,I now just use the router that I bought myself,more better than the router that provided by TM and super cheap,only RM49 and no need waste time about the internet issue anymore...
*

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